TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281580 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax makes filing easy. I spoke with 2 reps they were very helpful and friendly and solved all my problems and questions. Great customer service.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is awesome Thank you for making my experience trouble free. I was able to come back and finish my return with no hassles or starting over and even though I don't have great reception where I live, I was not disconnected at all.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is DA BOMB I've been using turbo tax for many years now and I absolutely love it! i always use the agent to help me through and I could not do it without them. thank you so much for all your help
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Great I had a problem with my federal & stare taxed. i called both timed and a time of 5 minutes was given for a call back. Right on time and my problem was resolved in both instances. The CPA were knowledgeable and their instructions clear and precise. Thank you Turbo Tax 2021.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the way to get it done!!! The steps are easy to follow. You may choose to upgrade to protect yourself. They have an option to talk with someone live. Anything needed can be found here!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is an easy way to do your taxes The screen presentation is easy to navigate and the free file is great.
Date published: 2021-02-25
Rated 5 out of 5 by from it great and easy it easy and fast simple to do their format and instructions are great
Date published: 2021-02-25
Rated 2 out of 5 by from none It was O.K. except I'm having trouble with my driver's license identity situation. I've tried a few times and have been rejected a few times. It keeps asking me for an IP PIN issued by the IRS . . . . I don't have one!!! You said you'd walk me through it, but i don't see anyway to get ahold of you got help me fix it!!! Maybe I'm not doing something right, but I'm sure not getting any help to figure it out. Now I'm out 20 bucks for e-filing and still can't file my grandson's tax returns. Looks like TurboTax has vanished from sight!
Date published: 2021-02-25
Rated 5 out of 5 by from EASY!! Turbo Tax is wonderful!!! It is so easy to use the free file!
Date published: 2021-02-25
Rated 5 out of 5 by from Great Tax Service above all, i love the ability to swiftly do my taxes.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax makes filing easy. I spoke with 2 reps they were very helpful and friendly and solved all my problems and questions. Great customer service.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is awesome Thank you for making my experience trouble free. I was able to come back and finish my return with no hassles or starting over and even though I don't have great reception where I live, I was not disconnected at all.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is DA BOMB I've been using turbo tax for many years now and I absolutely love it! i always use the agent to help me through and I could not do it without them. thank you so much for all your help
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Great I had a problem with my federal & stare taxed. i called both timed and a time of 5 minutes was given for a call back. Right on time and my problem was resolved in both instances. The CPA were knowledgeable and their instructions clear and precise. Thank you Turbo Tax 2021.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is the way to get it done!!! The steps are easy to follow. You may choose to upgrade to protect yourself. They have an option to talk with someone live. Anything needed can be found here!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is an easy way to do your taxes The screen presentation is easy to navigate and the free file is great.
Date published: 2021-02-25
Rated 5 out of 5 by from it great and easy it easy and fast simple to do their format and instructions are great
Date published: 2021-02-25
Rated 2 out of 5 by from none It was O.K. except I'm having trouble with my driver's license identity situation. I've tried a few times and have been rejected a few times. It keeps asking me for an IP PIN issued by the IRS . . . . I don't have one!!! You said you'd walk me through it, but i don't see anyway to get ahold of you got help me fix it!!! Maybe I'm not doing something right, but I'm sure not getting any help to figure it out. Now I'm out 20 bucks for e-filing and still can't file my grandson's tax returns. Looks like TurboTax has vanished from sight!
Date published: 2021-02-25
Rated 5 out of 5 by from EASY!! Turbo Tax is wonderful!!! It is so easy to use the free file!
Date published: 2021-02-25
Rated 5 out of 5 by from Great Tax Service above all, i love the ability to swiftly do my taxes.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11685