TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
MrsLanVee from
Quick and Fast Process
I’ve been using TurboTax for years. I don’t have to leave home and wait in long lines for someone else to do my taxes. TurboTax makes it easy for anyone wanting to do their taxes. I told my family members about TurboTax and now they file with TurboTax every year.
Date published: 2022-03-08
Rated 2 out of 5 by
iLuvKush95 from
Hidden Fees Galore
Turbo tax claims to be free when you file a simple return, until you get to the final screen. I understand paying $49 to file state taxes, but no matter what they make you pay for "deluxe" and some other random $39 charge. My "free" filing ended up costing a grand total of $140 dollars.
Date published: 2022-03-08
Rated 5 out of 5 by
Kina35 from
Pekina Afoa
Easy and fast. Very helpful with explaining the details needed. Information was easy to insert and everything was self explanatory. Great experience and will file with TurboTax again.
Date published: 2022-03-08
Rated 5 out of 5 by
rebartsr from
Best Online Tax
I did need help with one item, and the tax expert I talked with was great. Walked with me all the way through the form I needed help with.
Date published: 2022-03-08
Rated 5 out of 5 by
Joeydf from
Thank You
Everything turned out well... I will continue to use TurboTax !
Date published: 2022-03-08
Rated 4 out of 5 by
New Student from
Always has been good. Issue this year.
Have used Turbo Tax for year. Alway very helpful but this year the system indicated that we had a felony conviction so we couldn't claim the American Opportunity Credit. Fortunately we were able to correct the error in the program. I have no idea why the program has me listed as a convicted felony???
Date published: 2022-03-08
Rated 5 out of 5 by
Mamacoco33 from
Used Turbo Tax for many years
So easy to do and easy to find the information needed. Will continue to use.
Date published: 2022-03-08
Rated 5 out of 5 by
Ashymarie87 from
TurboTax is wonderful
I have a problem and they helped me fix the problem
Date published: 2022-03-08
Rated 5 out of 5 by
Pumpkin0824 from
Turbo Tax is great!
I have been using Turbo Tax for years. It's easy to use and free. Thank you Turbo Tax!
Date published: 2022-03-08
Rated 5 out of 5 by
SUPERmagic888 from
Super awesome fast
Quick and easy they did most of the work for you. Thanks You!
All TurboTax® Offerings Reviews - Page 11684
Date published: 2022-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MrsLanVee from
Quick and Fast Process
I’ve been using TurboTax for years. I don’t have to leave home and wait in long lines for someone else to do my taxes. TurboTax makes it easy for anyone wanting to do their taxes. I told my family members about TurboTax and now they file with TurboTax every year.
Date published: 2022-03-08
Rated 2 out of 5 by
iLuvKush95 from
Hidden Fees Galore
Turbo tax claims to be free when you file a simple return, until you get to the final screen. I understand paying $49 to file state taxes, but no matter what they make you pay for "deluxe" and some other random $39 charge. My "free" filing ended up costing a grand total of $140 dollars.
Date published: 2022-03-08
Rated 5 out of 5 by
Kina35 from
Pekina Afoa
Easy and fast. Very helpful with explaining the details needed. Information was easy to insert and everything was self explanatory. Great experience and will file with TurboTax again.
Date published: 2022-03-08
Rated 5 out of 5 by
rebartsr from
Best Online Tax
I did need help with one item, and the tax expert I talked with was great. Walked with me all the way through the form I needed help with.
Date published: 2022-03-08
Rated 5 out of 5 by
Joeydf from
Thank You
Everything turned out well... I will continue to use TurboTax !
Date published: 2022-03-08
Rated 4 out of 5 by
New Student from
Always has been good. Issue this year.
Have used Turbo Tax for year. Alway very helpful but this year the system indicated that we had a felony conviction so we couldn't claim the American Opportunity Credit. Fortunately we were able to correct the error in the program. I have no idea why the program has me listed as a convicted felony???
Date published: 2022-03-08
Rated 5 out of 5 by
Mamacoco33 from
Used Turbo Tax for many years
So easy to do and easy to find the information needed. Will continue to use.
Date published: 2022-03-08
Rated 5 out of 5 by
Ashymarie87 from
TurboTax is wonderful
I have a problem and they helped me fix the problem
Date published: 2022-03-08
Rated 5 out of 5 by
Pumpkin0824 from
Turbo Tax is great!
I have been using Turbo Tax for years. It's easy to use and free. Thank you Turbo Tax!
Date published: 2022-03-08
Rated 5 out of 5 by
SUPERmagic888 from
Super awesome fast
Quick and easy they did most of the work for you. Thanks You!
All TurboTax® Offerings Reviews - Page 11684
Date published: 2022-03-08