TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Quick and Fast Process I’ve been using TurboTax for years. I don’t have to leave home and wait in long lines for someone else to do my taxes. TurboTax makes it easy for anyone wanting to do their taxes. I told my family members about TurboTax and now they file with TurboTax every year.
Date published: 2022-03-08
Rated 2 out of 5 by from Hidden Fees Galore Turbo tax claims to be free when you file a simple return, until you get to the final screen. I understand paying $49 to file state taxes, but no matter what they make you pay for "deluxe" and some other random $39 charge. My "free" filing ended up costing a grand total of $140 dollars.
Date published: 2022-03-08
Rated 5 out of 5 by from Pekina Afoa Easy and fast. Very helpful with explaining the details needed. Information was easy to insert and everything was self explanatory. Great experience and will file with TurboTax again.
Date published: 2022-03-08
Rated 5 out of 5 by from Best Online Tax I did need help with one item, and the tax expert I talked with was great. Walked with me all the way through the form I needed help with.
Date published: 2022-03-08
Rated 5 out of 5 by from Thank You Everything turned out well... I will continue to use TurboTax !
Date published: 2022-03-08
Rated 4 out of 5 by from Always has been good. Issue this year. Have used Turbo Tax for year. Alway very helpful but this year the system indicated that we had a felony conviction so we couldn't claim the American Opportunity Credit. Fortunately we were able to correct the error in the program. I have no idea why the program has me listed as a convicted felony???
Date published: 2022-03-08
Rated 5 out of 5 by from Used Turbo Tax for many years So easy to do and easy to find the information needed. Will continue to use.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is wonderful I have a problem and they helped me fix the problem
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for years. It's easy to use and free. Thank you Turbo Tax!
Date published: 2022-03-08
Rated 5 out of 5 by from Super awesome fast Quick and easy they did most of the work for you. Thanks You!
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 11684
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Fast Process I’ve been using TurboTax for years. I don’t have to leave home and wait in long lines for someone else to do my taxes. TurboTax makes it easy for anyone wanting to do their taxes. I told my family members about TurboTax and now they file with TurboTax every year.
Date published: 2022-03-08
Rated 2 out of 5 by from Hidden Fees Galore Turbo tax claims to be free when you file a simple return, until you get to the final screen. I understand paying $49 to file state taxes, but no matter what they make you pay for "deluxe" and some other random $39 charge. My "free" filing ended up costing a grand total of $140 dollars.
Date published: 2022-03-08
Rated 5 out of 5 by from Pekina Afoa Easy and fast. Very helpful with explaining the details needed. Information was easy to insert and everything was self explanatory. Great experience and will file with TurboTax again.
Date published: 2022-03-08
Rated 5 out of 5 by from Best Online Tax I did need help with one item, and the tax expert I talked with was great. Walked with me all the way through the form I needed help with.
Date published: 2022-03-08
Rated 5 out of 5 by from Thank You Everything turned out well... I will continue to use TurboTax !
Date published: 2022-03-08
Rated 4 out of 5 by from Always has been good. Issue this year. Have used Turbo Tax for year. Alway very helpful but this year the system indicated that we had a felony conviction so we couldn't claim the American Opportunity Credit. Fortunately we were able to correct the error in the program. I have no idea why the program has me listed as a convicted felony???
Date published: 2022-03-08
Rated 5 out of 5 by from Used Turbo Tax for many years So easy to do and easy to find the information needed. Will continue to use.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is wonderful I have a problem and they helped me fix the problem
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for years. It's easy to use and free. Thank you Turbo Tax!
Date published: 2022-03-08
Rated 5 out of 5 by from Super awesome fast Quick and easy they did most of the work for you. Thanks You!
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 11684