TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax is amazing Turbo Tax was easy to navigate through even being my first time using turbo tax myself.
Date published: 2023-02-20
Rated 4 out of 5 by from turbo tax is great Normally i have zero trouble with turbo tax however this year because i have affordable care act insurance its being really difficult its not as plain as just putting your w2s if that could be fixed or better explained it would be great.
Date published: 2023-02-20
Rated 3 out of 5 by from Turbo Tax is too expensive. Speed and efficiency is great. But it's way too expensive. I had to buy the Max for almost $100 just to file and then was charged an additional $150 for federal and state filing. AND knew none of this until the very end. This should be upfront so people can decide if they want to continue or not.
Date published: 2023-02-20
Rated 2 out of 5 by from Always a hidden fee! If you plan to file for free, you better not have a 401K! They make you use Deluxe, this year for $44, then when you think you're all done & pay through your refund, you get hit with another $39 for paying with your refund! RIP OFF in my opinion.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is Amazing!! TurboTax provided me with amazing service. The tax agent that helped me was amazing.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax Service is Excellent Excellent service, professional tax services I am referring all my family and friends
Date published: 2023-02-20
Rated 5 out of 5 by from I appreciate Turbo Tax and the online assistance I worked with Sherill and she was excellent and extremely patient with me. I'm so glad to have someone who was available to help with all my needs,
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use I really enjoyed doing my taxes this year with all the self help questions
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax Was Great I Will Definitely use it again. it was very easy. great job turbo tax.
Date published: 2023-02-20
Rated 3 out of 5 by from turbo tax does not explain things well I hate the way you cannot see your tax unturn until you pay and file. You should be able to review partial return to better understand what line item stuff you are entering is going to. I hate all those up sale pop ups. Its getting really bad. I wish they would get more creative at deductions like a real accountant would. I also don't like the way they wont accpet any negative nickname.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11677
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is amazing Turbo Tax was easy to navigate through even being my first time using turbo tax myself.
Date published: 2023-02-20
Rated 4 out of 5 by from turbo tax is great Normally i have zero trouble with turbo tax however this year because i have affordable care act insurance its being really difficult its not as plain as just putting your w2s if that could be fixed or better explained it would be great.
Date published: 2023-02-20
Rated 3 out of 5 by from Turbo Tax is too expensive. Speed and efficiency is great. But it's way too expensive. I had to buy the Max for almost $100 just to file and then was charged an additional $150 for federal and state filing. AND knew none of this until the very end. This should be upfront so people can decide if they want to continue or not.
Date published: 2023-02-20
Rated 2 out of 5 by from Always a hidden fee! If you plan to file for free, you better not have a 401K! They make you use Deluxe, this year for $44, then when you think you're all done & pay through your refund, you get hit with another $39 for paying with your refund! RIP OFF in my opinion.
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is Amazing!! TurboTax provided me with amazing service. The tax agent that helped me was amazing.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax Service is Excellent Excellent service, professional tax services I am referring all my family and friends
Date published: 2023-02-20
Rated 5 out of 5 by from I appreciate Turbo Tax and the online assistance I worked with Sherill and she was excellent and extremely patient with me. I'm so glad to have someone who was available to help with all my needs,
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use I really enjoyed doing my taxes this year with all the self help questions
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax Was Great I Will Definitely use it again. it was very easy. great job turbo tax.
Date published: 2023-02-20
Rated 3 out of 5 by from turbo tax does not explain things well I hate the way you cannot see your tax unturn until you pay and file. You should be able to review partial return to better understand what line item stuff you are entering is going to. I hate all those up sale pop ups. Its getting really bad. I wish they would get more creative at deductions like a real accountant would. I also don't like the way they wont accpet any negative nickname.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11677