TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use! Convenience and very user friendly. All ? can be answered with ease and without confusion.
Date published: 2021-03-03
Rated 1 out of 5 by from It's ok I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by from Refusing to provide tax returns Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent Product An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome. O.K. So I can't spell! The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
Date published: 2021-03-03
Rated 5 out of 5 by from Works like a charm! Easy to use and very intuitive! Would recommend to anyone!
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is Great! It was great using it. I will recommend it to others as well
Date published: 2021-03-03
Rated 5 out of 5 by from turbo is excellent if its the first time you are filing taxes reliable app highly recommend it.
Date published: 2021-03-03
Rated 5 out of 5 by from great product TurboTax is very easy to use and the experts are very helpful
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 11675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use! Convenience and very user friendly. All ? can be answered with ease and without confusion.
Date published: 2021-03-03
Rated 1 out of 5 by from It's ok I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by from Refusing to provide tax returns Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent Product An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome. O.K. So I can't spell! The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
Date published: 2021-03-03
Rated 5 out of 5 by from Works like a charm! Easy to use and very intuitive! Would recommend to anyone!
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is Great! It was great using it. I will recommend it to others as well
Date published: 2021-03-03
Rated 5 out of 5 by from turbo is excellent if its the first time you are filing taxes reliable app highly recommend it.
Date published: 2021-03-03
Rated 5 out of 5 by from great product TurboTax is very easy to use and the experts are very helpful
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 11675