TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TURBO GETS THE JOB DONE THERE WAS A ISSUE WITH THE SCHEDULE C , TOOK ME 4 DAYS TO FIGURE IT OUT . AND THE FEES ARE KIND OF HIGH, BUT IT GETS THE JOB DONE BEEN USING IT FOR 7 YEARS NOW
Date published: 2023-02-20
Rated 5 out of 5 by from Ok 3rd year using 👍🏾 ✅ Pretty simple to navigate and a great tool bar to ask quick questions or to even click closed phrases or words and you can understand better
Date published: 2023-02-20
Rated 5 out of 5 by from Simple & Fast - as always! Thank you for making this process easier each year, especially when moving to a state that requires additional steps and details!
Date published: 2023-02-20
Rated 3 out of 5 by from Had problems uploading docs, over and over and ove It sucked, sucked sucked sucked sucked sucked sucked the only good thing was the turbo tax expert that spent several minutes trying to help me
Date published: 2023-02-20
Rated 5 out of 5 by from First time user. Great Experience. A pleasant experience. Very helpful and patient. Will use next year.
Date published: 2023-02-20
Rated 5 out of 5 by from it is cool It was simple, and the live expert was very explicit.
Date published: 2023-02-20
Rated 1 out of 5 by from TurboTax 2022 Fraught with issues Windows 1 40 year TurboTax user. This was the worst year loading up the software bringing over prior year files into the new year software and saving files. 2022 software would hang up. Required two calls totaling close to three hours. Conflict with windows defender settings. 1. Had to turn off firewall to run software. Then turn back on the firewall when finished with TurboTax. 2. Issue with "Control Folder Assess", virus settings. Luckly, the two ladies were able to get me through this crisis.
Date published: 2023-02-20
Rated 5 out of 5 by from Live support was a huge help for me. As a senior citizen I find I need help with on line filing changes each year. This has been very helpful to have an expert help me navigate the process.
Date published: 2023-02-20
Rated 5 out of 5 by from Few simple steps and you're done Enjoy doing my taxes on my own with a few simple steps
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is awesome Very helpful and patience with people, and faster help
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11671
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO GETS THE JOB DONE THERE WAS A ISSUE WITH THE SCHEDULE C , TOOK ME 4 DAYS TO FIGURE IT OUT . AND THE FEES ARE KIND OF HIGH, BUT IT GETS THE JOB DONE BEEN USING IT FOR 7 YEARS NOW
Date published: 2023-02-20
Rated 5 out of 5 by from Ok 3rd year using 👍🏾 ✅ Pretty simple to navigate and a great tool bar to ask quick questions or to even click closed phrases or words and you can understand better
Date published: 2023-02-20
Rated 5 out of 5 by from Simple & Fast - as always! Thank you for making this process easier each year, especially when moving to a state that requires additional steps and details!
Date published: 2023-02-20
Rated 3 out of 5 by from Had problems uploading docs, over and over and ove It sucked, sucked sucked sucked sucked sucked sucked the only good thing was the turbo tax expert that spent several minutes trying to help me
Date published: 2023-02-20
Rated 5 out of 5 by from First time user. Great Experience. A pleasant experience. Very helpful and patient. Will use next year.
Date published: 2023-02-20
Rated 5 out of 5 by from it is cool It was simple, and the live expert was very explicit.
Date published: 2023-02-20
Rated 1 out of 5 by from TurboTax 2022 Fraught with issues Windows 1 40 year TurboTax user. This was the worst year loading up the software bringing over prior year files into the new year software and saving files. 2022 software would hang up. Required two calls totaling close to three hours. Conflict with windows defender settings. 1. Had to turn off firewall to run software. Then turn back on the firewall when finished with TurboTax. 2. Issue with "Control Folder Assess", virus settings. Luckly, the two ladies were able to get me through this crisis.
Date published: 2023-02-20
Rated 5 out of 5 by from Live support was a huge help for me. As a senior citizen I find I need help with on line filing changes each year. This has been very helpful to have an expert help me navigate the process.
Date published: 2023-02-20
Rated 5 out of 5 by from Few simple steps and you're done Enjoy doing my taxes on my own with a few simple steps
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo tax is awesome Very helpful and patience with people, and faster help
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11671