TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years and I have never been disappointed
Date published: 2021-02-19
Rated 1 out of 5 by from My State return was rejected My state return was rejected due to turbo Tax's system error!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use & peace of mind I had two different pros ready to assist me at the drop of a hat, and they helped me get everything filed accurately. Their software is user-friendly and very simple. It breaks down everything in terms that make sense.
Date published: 2021-02-19
Rated 5 out of 5 by from Great way to do taxes Very simple and went over every possible tax issue
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome great help all the way. Time consuming but through
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax system error on State Return My State tax return was rejected due to a TurboTax System error. I paid over $200 to ask the box. At that cost I recommend sitting down with someone in person. My bank account also shows 3 transactions. 2 purchases and 1 refund. I made 1 purchase. No explanation for that issue, I bet a person would have an explanation. I asked the box and got nothing.
Date published: 2021-02-19
Rated 1 out of 5 by from Your software Your software caused a error in my state return prolonging my return
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Peasy Very helpful throughout the process and made it easy to file with TurboTax for a 3rd straight year.
Date published: 2021-02-19
Rated 5 out of 5 by from I LOVE TURBOTAX I did have help from a tax rep and he was so amazing I just forgot his name and I apologize for that. It was an older man with glasses and had an accent like he was from India
Date published: 2021-02-19
Rated 1 out of 5 by from This year it's filled with glitches I've used Turbotax for seven years with no problems, always liked it. This year it was a nightmare. Random glitches that the system input (somehow it had a -$12 deferrment I NVERE typed in and couldn't alter), skipping over important steps (never asked me the first time about inputting property taxes paid) and even paying for the final horrible product meant I literally had to do my taxes three times over. Not sure what happened this year, but I do not think I will be using this next year.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11670
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great I have been using Turbo Tax for years and I have never been disappointed
Date published: 2021-02-19
Rated 1 out of 5 by from My State return was rejected My state return was rejected due to turbo Tax's system error!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use & peace of mind I had two different pros ready to assist me at the drop of a hat, and they helped me get everything filed accurately. Their software is user-friendly and very simple. It breaks down everything in terms that make sense.
Date published: 2021-02-19
Rated 5 out of 5 by from Great way to do taxes Very simple and went over every possible tax issue
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome great help all the way. Time consuming but through
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax system error on State Return My State tax return was rejected due to a TurboTax System error. I paid over $200 to ask the box. At that cost I recommend sitting down with someone in person. My bank account also shows 3 transactions. 2 purchases and 1 refund. I made 1 purchase. No explanation for that issue, I bet a person would have an explanation. I asked the box and got nothing.
Date published: 2021-02-19
Rated 1 out of 5 by from Your software Your software caused a error in my state return prolonging my return
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Peasy Very helpful throughout the process and made it easy to file with TurboTax for a 3rd straight year.
Date published: 2021-02-19
Rated 5 out of 5 by from I LOVE TURBOTAX I did have help from a tax rep and he was so amazing I just forgot his name and I apologize for that. It was an older man with glasses and had an accent like he was from India
Date published: 2021-02-19
Rated 1 out of 5 by from This year it's filled with glitches I've used Turbotax for seven years with no problems, always liked it. This year it was a nightmare. Random glitches that the system input (somehow it had a -$12 deferrment I NVERE typed in and couldn't alter), skipping over important steps (never asked me the first time about inputting property taxes paid) and even paying for the final horrible product meant I literally had to do my taxes three times over. Not sure what happened this year, but I do not think I will be using this next year.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11670