TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Service Easy to use and maximize money back. Taxation is theft.
Date published: 2021-02-18
Rated 3 out of 5 by from Challenging but made progress Some of the forms that was transferred from the previous year did not apply to me so it was really difficult and a long process to fill out the forms. There is no one really able to assist you after 5pm. So with the 2, it was very challenging and frustrating. There should also be more information about the box 12 because most w2's have a letter with box 12. overall, I would take the risk and file with TurboTax again.
Date published: 2021-02-18
Rated 5 out of 5 by from Best way to do my taxes, ever. I've tried lots of ways to get my taxes done but none of those were as simple, super informative through every step or get the most for my return. being in the military its even more helpful that TurboTax knows everything that surrounds military personnel.
Date published: 2021-02-18
Rated 5 out of 5 by from Great to work with I did not engage with a representative, it was not necessary.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy peasy It is easy to do your taxes on your own, they answer the questions that other people have that answer your question as well! It never fails when you need to talk to someone they are always there to help.
Date published: 2021-02-18
Rated 5 out of 5 by from easy and informative love that they have preselected answers and questions
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome Excellent website, very informative and structured
Date published: 2021-02-18
Rated 1 out of 5 by from Multiple issues, still not filed 3 weeks later... My worst experience with taxes. I have very straightforward circumstances. The information requested was all at hand but there were problems with the forms rejecting my amounts. Two calls did not solve my problems. Eventually the form was accepted and sent off. Then I got an email that it was rejected. Now I’m 3 weeks into the process and the site tells me I may have to print and Mail my forms. I just want a refund so I can do it myself. I don’t trust the app anymore.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple to use I have used Turbo Tax for years. I am never dissapointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Tthe free live help is a big help I got stuck and got very frustrated right at the end of trying to file my tax's and with the help with a free agent on the behalf of turbotax, I was able to get the help I needed to get my full refund done right. Thank you Turbotax
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11668
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Service Easy to use and maximize money back. Taxation is theft.
Date published: 2021-02-18
Rated 3 out of 5 by from Challenging but made progress Some of the forms that was transferred from the previous year did not apply to me so it was really difficult and a long process to fill out the forms. There is no one really able to assist you after 5pm. So with the 2, it was very challenging and frustrating. There should also be more information about the box 12 because most w2's have a letter with box 12. overall, I would take the risk and file with TurboTax again.
Date published: 2021-02-18
Rated 5 out of 5 by from Best way to do my taxes, ever. I've tried lots of ways to get my taxes done but none of those were as simple, super informative through every step or get the most for my return. being in the military its even more helpful that TurboTax knows everything that surrounds military personnel.
Date published: 2021-02-18
Rated 5 out of 5 by from Great to work with I did not engage with a representative, it was not necessary.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy peasy It is easy to do your taxes on your own, they answer the questions that other people have that answer your question as well! It never fails when you need to talk to someone they are always there to help.
Date published: 2021-02-18
Rated 5 out of 5 by from easy and informative love that they have preselected answers and questions
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is awesome Excellent website, very informative and structured
Date published: 2021-02-18
Rated 1 out of 5 by from Multiple issues, still not filed 3 weeks later... My worst experience with taxes. I have very straightforward circumstances. The information requested was all at hand but there were problems with the forms rejecting my amounts. Two calls did not solve my problems. Eventually the form was accepted and sent off. Then I got an email that it was rejected. Now I’m 3 weeks into the process and the site tells me I may have to print and Mail my forms. I just want a refund so I can do it myself. I don’t trust the app anymore.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple to use I have used Turbo Tax for years. I am never dissapointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Tthe free live help is a big help I got stuck and got very frustrated right at the end of trying to file my tax's and with the help with a free agent on the behalf of turbotax, I was able to get the help I needed to get my full refund done right. Thank you Turbotax
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11668