TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from easy to use Turbo Tax was easy to use and understand. I will use Turbo Tax again next year to file my taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from Thank you for the help Experts were wonderful. Had trouble with the cursor appearing in the chat. Seemed like a prolonged wait but otherwise very comforting to have the help
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy to Understand As a young adult the thought of filing on your own is scary, but turbotax made it easy to understand, and had a chat if you needed help. I would definitely recommend them.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use and very helpful. It's works great importing our W2s.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax makes it very difficult to fix mistakes like duplicate entries.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is the best TurboTax filing online is very easy to use and will use it every year. I will recommend it to others for an easy filing for taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from EASY I have used it for years and am so grateful for how easy and quick it is. No more headaches
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax takes the stress off doing taxes! Whenever facing a tax year with new life events - I am nervous about how to navigate taxes. Thankfully, TurboTax makes this process much easier and gives me the peace of mind upon completion.
Date published: 2023-02-19
Rated 4 out of 5 by from Thank you Thank you thank you for refunding a portion of taxes withheld
Date published: 2023-02-19
Rated 3 out of 5 by from Gets the Job Done But UX needs improvement TT Deluxe will get the job done but they need user experience improvements. Don't use faint blue text in your dialog boxes as it makes the text hard to read. Provide links to places so the user can navigate to where changes need to be made rather than telling them where in the app to make edits. In the search allow the user to search for specific forms and provide links for the user to navigate to those entry areas. If the user reviews prior entries, make the steps the user must go through after hitting Done optional steps. If I didn't make changes I don't want to do the checks again. Good product but you need to invest in it. You have made UX improvements in years.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11665
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use Turbo Tax was easy to use and understand. I will use Turbo Tax again next year to file my taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from Thank you for the help Experts were wonderful. Had trouble with the cursor appearing in the chat. Seemed like a prolonged wait but otherwise very comforting to have the help
Date published: 2023-02-19
Rated 5 out of 5 by from Very easy to Understand As a young adult the thought of filing on your own is scary, but turbotax made it easy to understand, and had a chat if you needed help. I would definitely recommend them.
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is great TurboTax is easy to use and very helpful. It's works great importing our W2s.
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax is Good Turbo Tax makes it very difficult to fix mistakes like duplicate entries.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is the best TurboTax filing online is very easy to use and will use it every year. I will recommend it to others for an easy filing for taxes.
Date published: 2023-02-19
Rated 5 out of 5 by from EASY I have used it for years and am so grateful for how easy and quick it is. No more headaches
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax takes the stress off doing taxes! Whenever facing a tax year with new life events - I am nervous about how to navigate taxes. Thankfully, TurboTax makes this process much easier and gives me the peace of mind upon completion.
Date published: 2023-02-19
Rated 4 out of 5 by from Thank you Thank you thank you for refunding a portion of taxes withheld
Date published: 2023-02-19
Rated 3 out of 5 by from Gets the Job Done But UX needs improvement TT Deluxe will get the job done but they need user experience improvements. Don't use faint blue text in your dialog boxes as it makes the text hard to read. Provide links to places so the user can navigate to where changes need to be made rather than telling them where in the app to make edits. In the search allow the user to search for specific forms and provide links for the user to navigate to those entry areas. If the user reviews prior entries, make the steps the user must go through after hitting Done optional steps. If I didn't make changes I don't want to do the checks again. Good product but you need to invest in it. You have made UX improvements in years.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11665