TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Hidden fees Turbotax has a lot of hidden fees. I thought that purchasing TurboTax deluxe would only cost $40, but it was $85, and then later I was forced to upgrade to premium which was an additional $70. It would have been easier to pay a CPA, because I paid more plus added hours of time doing it on my own. Turbotax also makes you pay extra to speak to a tax expert. Certain questions on their forms can also only be asked once, so you cannot go back and change your answer. I won't be using TurboTax again :(
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is Great Always enjoy using turbotax. The software is always helpful and answers any questions you might have.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is awesome great help, customer service, easy to file. freindly
Date published: 2022-02-17
Rated 5 out of 5 by from Fast & Easy TurboTax was very fast and easy to use. Jin, my turbo tax expert answered all of my questions and I was able to fix any problems on my tax return.
Date published: 2022-02-17
Rated 4 out of 5 by from Good way to do taxes Self explanatory and step by step. So easy, a cave man could do it
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is awsome I was very nervous but went slow took my time and made it work.
Date published: 2022-02-17
Rated 5 out of 5 by from This is a great way to file taxes!!! Easiest way to file taxes for sure! I will continue to use turbo tax for the rest of my life.
Date published: 2022-02-17
Rated 4 out of 5 by from helpful and patience She is very helpful and have patience on me and knows how.
Date published: 2022-02-17
Rated 2 out of 5 by from Getting more and more expensive :( Had a rep call me to let me know if there was a lower plan I could use. She was very nice, but didn't really seem to know.
Date published: 2022-02-17
Rated 4 out of 5 by from Expensive but had to be done Had a person that help he was very nice . He could have help me more if the live button wasn’t at the bottom
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hidden fees Turbotax has a lot of hidden fees. I thought that purchasing TurboTax deluxe would only cost $40, but it was $85, and then later I was forced to upgrade to premium which was an additional $70. It would have been easier to pay a CPA, because I paid more plus added hours of time doing it on my own. Turbotax also makes you pay extra to speak to a tax expert. Certain questions on their forms can also only be asked once, so you cannot go back and change your answer. I won't be using TurboTax again :(
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is Great Always enjoy using turbotax. The software is always helpful and answers any questions you might have.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is awesome great help, customer service, easy to file. freindly
Date published: 2022-02-17
Rated 5 out of 5 by from Fast & Easy TurboTax was very fast and easy to use. Jin, my turbo tax expert answered all of my questions and I was able to fix any problems on my tax return.
Date published: 2022-02-17
Rated 4 out of 5 by from Good way to do taxes Self explanatory and step by step. So easy, a cave man could do it
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is awsome I was very nervous but went slow took my time and made it work.
Date published: 2022-02-17
Rated 5 out of 5 by from This is a great way to file taxes!!! Easiest way to file taxes for sure! I will continue to use turbo tax for the rest of my life.
Date published: 2022-02-17
Rated 4 out of 5 by from helpful and patience She is very helpful and have patience on me and knows how.
Date published: 2022-02-17
Rated 2 out of 5 by from Getting more and more expensive :( Had a rep call me to let me know if there was a lower plan I could use. She was very nice, but didn't really seem to know.
Date published: 2022-02-17
Rated 4 out of 5 by from Expensive but had to be done Had a person that help he was very nice . He could have help me more if the live button wasn’t at the bottom
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11655