TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Jenmac1958 from
Superb
Every one I spoke to were most helpful and friendly
Date published: 2023-02-19
Rated 1 out of 5 by
hateitlots from
Hate
I have been using turbotax for many years. I have used the best version that costs money for all of them. I can no longer access my previous returns through them. Previous years they would keep a hold of previous information but only let me use it if i pay for the product. And it would be a posted price of like 19.99 or something and they would end up charging $1-200.. sometimes more if the return amount was larger. As if getting taxed half of our income wasnt enough, the website used to prepare them wants to charge us an arm and a leg to do so. I will not be using them again. Everything changes so much every time i use it, and it becomes less and less beneficial to the person using it.
Date published: 2023-02-19
Rated 4 out of 5 by
GEBRY from
System was not as friendly as in the past
the program to update your program was not very good this year and took a long time with out showing how far it was in updating tax forms.
Date published: 2023-02-19
Rated 4 out of 5 by
Tzan from
It’s too expensive
I owed $4 to the IRS and ended up with paying Turbo $169 to use it. Toooooo costly for me.
Date published: 2023-02-19
Rated 1 out of 5 by
Khadiza from
TurboTax is lobbying to make taxes harder
Stop lobbying to make taxes harder. TurboTax's parent company spent more than $3.5 million on federal lobbying in 2022, more than it spent in any previous year, according to a new OpenSecrets analysis.
Date published: 2023-02-19
Rated 5 out of 5 by
Joysmom from
Jasmine at Turbo Tax is fabulous!
Jasmine was able to help me fix an issue I had been working on for two days!
Date published: 2023-02-19
Rated 5 out of 5 by
Happy in Miami from
Turbo Tax Deluxe Live
Easy, simple and an awesome service. Experts readily available within 5 minutes throughout process. Loved it.
Date published: 2023-02-19
Rated 1 out of 5 by
Theresa P A from
Clunky
I had to install TT on a second laptop because my first one was too slow - couldn't even get updates. There was no way to let TT know it was still me, even though I was opening an existing file. Every time I opened my existing return TT tried to force me to register again. I also do not like that I have to register because of privacy concerns.
Date published: 2023-02-19
Rated 2 out of 5 by
JD2010 from
turbo tax is ok platform
Ok platform and should not cost money to file. Took to much time and could be made simpiler.
Date published: 2023-02-19
Rated 5 out of 5 by
mama3boys2009 from
easy to use
easy to use and it's free and we use it every year
All TurboTax® Offerings Reviews - Page 11648
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jenmac1958 from
Superb
Every one I spoke to were most helpful and friendly
Date published: 2023-02-19
Rated 1 out of 5 by
hateitlots from
Hate
I have been using turbotax for many years. I have used the best version that costs money for all of them. I can no longer access my previous returns through them. Previous years they would keep a hold of previous information but only let me use it if i pay for the product. And it would be a posted price of like 19.99 or something and they would end up charging $1-200.. sometimes more if the return amount was larger. As if getting taxed half of our income wasnt enough, the website used to prepare them wants to charge us an arm and a leg to do so. I will not be using them again. Everything changes so much every time i use it, and it becomes less and less beneficial to the person using it.
Date published: 2023-02-19
Rated 4 out of 5 by
GEBRY from
System was not as friendly as in the past
the program to update your program was not very good this year and took a long time with out showing how far it was in updating tax forms.
Date published: 2023-02-19
Rated 4 out of 5 by
Tzan from
It’s too expensive
I owed $4 to the IRS and ended up with paying Turbo $169 to use it. Toooooo costly for me.
Date published: 2023-02-19
Rated 1 out of 5 by
Khadiza from
TurboTax is lobbying to make taxes harder
Stop lobbying to make taxes harder. TurboTax's parent company spent more than $3.5 million on federal lobbying in 2022, more than it spent in any previous year, according to a new OpenSecrets analysis.
Date published: 2023-02-19
Rated 5 out of 5 by
Joysmom from
Jasmine at Turbo Tax is fabulous!
Jasmine was able to help me fix an issue I had been working on for two days!
Date published: 2023-02-19
Rated 5 out of 5 by
Happy in Miami from
Turbo Tax Deluxe Live
Easy, simple and an awesome service. Experts readily available within 5 minutes throughout process. Loved it.
Date published: 2023-02-19
Rated 1 out of 5 by
Theresa P A from
Clunky
I had to install TT on a second laptop because my first one was too slow - couldn't even get updates. There was no way to let TT know it was still me, even though I was opening an existing file. Every time I opened my existing return TT tried to force me to register again. I also do not like that I have to register because of privacy concerns.
Date published: 2023-02-19
Rated 2 out of 5 by
JD2010 from
turbo tax is ok platform
Ok platform and should not cost money to file. Took to much time and could be made simpiler.
Date published: 2023-02-19
Rated 5 out of 5 by
mama3boys2009 from
easy to use
easy to use and it's free and we use it every year
All TurboTax® Offerings Reviews - Page 11648
Date published: 2023-02-19