TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Superb Every one I spoke to were most helpful and friendly
Date published: 2023-02-19
Rated 1 out of 5 by from Hate I have been using turbotax for many years. I have used the best version that costs money for all of them. I can no longer access my previous returns through them. Previous years they would keep a hold of previous information but only let me use it if i pay for the product. And it would be a posted price of like 19.99 or something and they would end up charging $1-200.. sometimes more if the return amount was larger. As if getting taxed half of our income wasnt enough, the website used to prepare them wants to charge us an arm and a leg to do so. I will not be using them again. Everything changes so much every time i use it, and it becomes less and less beneficial to the person using it.
Date published: 2023-02-19
Rated 4 out of 5 by from System was not as friendly as in the past the program to update your program was not very good this year and took a long time with out showing how far it was in updating tax forms.
Date published: 2023-02-19
Rated 4 out of 5 by from It’s too expensive I owed $4 to the IRS and ended up with paying Turbo $169 to use it. Toooooo costly for me.
Date published: 2023-02-19
Rated 1 out of 5 by from TurboTax is lobbying to make taxes harder Stop lobbying to make taxes harder. TurboTax's parent company spent more than $3.5 million on federal lobbying in 2022, more than it spent in any previous year, according to a new OpenSecrets analysis.
Date published: 2023-02-19
Rated 5 out of 5 by from Jasmine at Turbo Tax is fabulous! Jasmine was able to help me fix an issue I had been working on for two days!
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax Deluxe Live Easy, simple and an awesome service. Experts readily available within 5 minutes throughout process. Loved it.
Date published: 2023-02-19
Rated 1 out of 5 by from Clunky I had to install TT on a second laptop because my first one was too slow - couldn't even get updates. There was no way to let TT know it was still me, even though I was opening an existing file. Every time I opened my existing return TT tried to force me to register again. I also do not like that I have to register because of privacy concerns.
Date published: 2023-02-19
Rated 2 out of 5 by from turbo tax is ok platform Ok platform and should not cost money to file. Took to much time and could be made simpiler.
Date published: 2023-02-19
Rated 5 out of 5 by from easy to use easy to use and it's free and we use it every year
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Superb Every one I spoke to were most helpful and friendly
Date published: 2023-02-19
Rated 1 out of 5 by from Hate I have been using turbotax for many years. I have used the best version that costs money for all of them. I can no longer access my previous returns through them. Previous years they would keep a hold of previous information but only let me use it if i pay for the product. And it would be a posted price of like 19.99 or something and they would end up charging $1-200.. sometimes more if the return amount was larger. As if getting taxed half of our income wasnt enough, the website used to prepare them wants to charge us an arm and a leg to do so. I will not be using them again. Everything changes so much every time i use it, and it becomes less and less beneficial to the person using it.
Date published: 2023-02-19
Rated 4 out of 5 by from System was not as friendly as in the past the program to update your program was not very good this year and took a long time with out showing how far it was in updating tax forms.
Date published: 2023-02-19
Rated 4 out of 5 by from It’s too expensive I owed $4 to the IRS and ended up with paying Turbo $169 to use it. Toooooo costly for me.
Date published: 2023-02-19
Rated 1 out of 5 by from TurboTax is lobbying to make taxes harder Stop lobbying to make taxes harder. TurboTax's parent company spent more than $3.5 million on federal lobbying in 2022, more than it spent in any previous year, according to a new OpenSecrets analysis.
Date published: 2023-02-19
Rated 5 out of 5 by from Jasmine at Turbo Tax is fabulous! Jasmine was able to help me fix an issue I had been working on for two days!
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax Deluxe Live Easy, simple and an awesome service. Experts readily available within 5 minutes throughout process. Loved it.
Date published: 2023-02-19
Rated 1 out of 5 by from Clunky I had to install TT on a second laptop because my first one was too slow - couldn't even get updates. There was no way to let TT know it was still me, even though I was opening an existing file. Every time I opened my existing return TT tried to force me to register again. I also do not like that I have to register because of privacy concerns.
Date published: 2023-02-19
Rated 2 out of 5 by from turbo tax is ok platform Ok platform and should not cost money to file. Took to much time and could be made simpiler.
Date published: 2023-02-19
Rated 5 out of 5 by from easy to use easy to use and it's free and we use it every year
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11648