TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome Needed help from Courtney on live and she was very helpful even when we wasn't able to hear anymore. Thank you :)
Date published: 2021-02-19
Rated 5 out of 5 by from Great work Very happy. They identified a problem, letcme know and fixed it right away. Satisfied customer!
Date published: 2021-02-19
Rated 3 out of 5 by from Not As Good As It Was After using TurboTax for 15+ years, it is getting too complicated to use. A lot of places you end up don't let you go back, some links don't seem to work, and many explainations are too vague or too abreviated. What once was laymens terms are now written for tax attorneys.
Date published: 2021-02-19
Rated 5 out of 5 by from Provides Great Service Easy to file taxes and provides help when needed..
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use Ive been using turbo tax for years, very easy to use, always my go-to
Date published: 2021-02-19
Rated 5 out of 5 by from very helpful in answering questions! I had a question and was encouraged by the helpful tools turbo tax offers me. the website described exactly what I needed to do
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS SIMPLE AND GREAT FOR ME TURBOTAX IS SIMPLE AND EASY TO USE WITH CLEAR AND DIRECT QUESTIONS EASY TO ANSWER. FILING IS A BREEZE
Date published: 2021-02-19
Rated 5 out of 5 by from so easy to use I all way use turbo tax, I get my refund quickly.it is accurate
Date published: 2021-02-19
Rated 1 out of 5 by from Horrible! Used for years, this will be my last!! Works great until it doesn't, have had my state taxes rejected 3 times now. Spent 2 1/2 hours on the phone with someone who had no idea what she was doing and now waiting to have them rejected again. I have to hire someone to do my state taxes because the automated system you use will not put the right numbers in the proper box. The first rejection was because TurboTax used the wrong forms and needed to update their system and now it's because it will not put a 0 in a box that requires a zero and of course I have no control over the info you add to boxes all I can do is answer the questions. Thanks for the lack of quality service and making me pay you money to do absolutely nothing! It works good till it doesn't and don't expect service help on the other end!
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful Helped with things I didn't understand. Made life so easy.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11648
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Needed help from Courtney on live and she was very helpful even when we wasn't able to hear anymore. Thank you :)
Date published: 2021-02-19
Rated 5 out of 5 by from Great work Very happy. They identified a problem, letcme know and fixed it right away. Satisfied customer!
Date published: 2021-02-19
Rated 3 out of 5 by from Not As Good As It Was After using TurboTax for 15+ years, it is getting too complicated to use. A lot of places you end up don't let you go back, some links don't seem to work, and many explainations are too vague or too abreviated. What once was laymens terms are now written for tax attorneys.
Date published: 2021-02-19
Rated 5 out of 5 by from Provides Great Service Easy to file taxes and provides help when needed..
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use Ive been using turbo tax for years, very easy to use, always my go-to
Date published: 2021-02-19
Rated 5 out of 5 by from very helpful in answering questions! I had a question and was encouraged by the helpful tools turbo tax offers me. the website described exactly what I needed to do
Date published: 2021-02-19
Rated 5 out of 5 by from TURBOTAX IS SIMPLE AND GREAT FOR ME TURBOTAX IS SIMPLE AND EASY TO USE WITH CLEAR AND DIRECT QUESTIONS EASY TO ANSWER. FILING IS A BREEZE
Date published: 2021-02-19
Rated 5 out of 5 by from so easy to use I all way use turbo tax, I get my refund quickly.it is accurate
Date published: 2021-02-19
Rated 1 out of 5 by from Horrible! Used for years, this will be my last!! Works great until it doesn't, have had my state taxes rejected 3 times now. Spent 2 1/2 hours on the phone with someone who had no idea what she was doing and now waiting to have them rejected again. I have to hire someone to do my state taxes because the automated system you use will not put the right numbers in the proper box. The first rejection was because TurboTax used the wrong forms and needed to update their system and now it's because it will not put a 0 in a box that requires a zero and of course I have no control over the info you add to boxes all I can do is answer the questions. Thanks for the lack of quality service and making me pay you money to do absolutely nothing! It works good till it doesn't and don't expect service help on the other end!
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful Helped with things I didn't understand. Made life so easy.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11648