TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love Turbo Tax I’ve used TurboTax for at least 18 years. The script and advice spot on. When I need help, the chat works but over the phone, nothing but praise for the people that have helped me. Their willingness and patience to work with and through the bumps is outstanding.. the ease with eFile is a great benefit and the confidence in accuracy helps. My only gripe is the fees are a lot more. The crypto currency still has kinks… fix the crypto thing and I’d be in euphoria…
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is AWESOME easy to use step by step guidance and great features to get you your money
Date published: 2023-02-19
Rated 5 out of 5 by from Love turbo tax Very easy to follow prompts. Very informative on deductions available to me.
Date published: 2023-02-19
Rated 5 out of 5 by from Pretty user friendly The app did a great job of being fast, efficient, and user friendly as far as I could tell.
Date published: 2023-02-19
Rated 4 out of 5 by from easy finish it was a good experience. The tax professionals were fantastic and helped me figure out the glitches I was having,
Date published: 2023-02-19
Rated 5 out of 5 by from turbotax is great Its so fast and easy such a great experience have been using turbotax for several years
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is the best! So easy to use, and answers all the questions. Feel Confident with the results
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax 2022 Review I have been using H&R Block in the past. Tried Turbo Tax this year. Much easier.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome Easy to navigate , very helpful software and takes away any and all guess work
Date published: 2023-02-19
Rated 3 out of 5 by from needed help with endless loops Turbotax business is a good program. Finished my Federal tax in January, but the Arizona portion was not available until February 17. Hit two snags of endless loops and thanks to your customer service we got both issues resolved. I was unable to e-file my returns and it kept putting me back to K-1 forms worksheet and arizona form 165. Shaun of customer service figured it out. We deleted 165 and started over again and were able to file. Automated service is bad. The robot does not know how to listen.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax I’ve used TurboTax for at least 18 years. The script and advice spot on. When I need help, the chat works but over the phone, nothing but praise for the people that have helped me. Their willingness and patience to work with and through the bumps is outstanding.. the ease with eFile is a great benefit and the confidence in accuracy helps. My only gripe is the fees are a lot more. The crypto currency still has kinks… fix the crypto thing and I’d be in euphoria…
Date published: 2023-02-19
Rated 5 out of 5 by from TurboTax is AWESOME easy to use step by step guidance and great features to get you your money
Date published: 2023-02-19
Rated 5 out of 5 by from Love turbo tax Very easy to follow prompts. Very informative on deductions available to me.
Date published: 2023-02-19
Rated 5 out of 5 by from Pretty user friendly The app did a great job of being fast, efficient, and user friendly as far as I could tell.
Date published: 2023-02-19
Rated 4 out of 5 by from easy finish it was a good experience. The tax professionals were fantastic and helped me figure out the glitches I was having,
Date published: 2023-02-19
Rated 5 out of 5 by from turbotax is great Its so fast and easy such a great experience have been using turbotax for several years
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is the best! So easy to use, and answers all the questions. Feel Confident with the results
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax 2022 Review I have been using H&R Block in the past. Tried Turbo Tax this year. Much easier.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome Easy to navigate , very helpful software and takes away any and all guess work
Date published: 2023-02-19
Rated 3 out of 5 by from needed help with endless loops Turbotax business is a good program. Finished my Federal tax in January, but the Arizona portion was not available until February 17. Hit two snags of endless loops and thanks to your customer service we got both issues resolved. I was unable to e-file my returns and it kept putting me back to K-1 forms worksheet and arizona form 165. Shaun of customer service figured it out. We deleted 165 and started over again and were able to file. Automated service is bad. The robot does not know how to listen.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11645