TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from turbo tax 2020 had a lot of trouble with entering 1098T. it wasn't as easy as last year but i figured it out by going back though it.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome tax services! Tax preparer is always knowledgeable in assisting with tax issues.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Charge to much Turbo Tax is easy to use and very helpful while filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax was great it was pretty easy to use i would do it again next year
Date published: 2021-02-26
Rated 5 out of 5 by from charlie is the man please give him a raise he resolved my issue and was so professional he is the real mvp
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax Yes I engaged with expert, but they didn't fix my problem. I went back and corrected my own mistake. I appreciate they tried to help.
Date published: 2021-02-26
Rated 1 out of 5 by from Expenses pile up at the end I was told I was going to have to pay one price to file, and then I was told I was getting $20 with Robinhood, but at the very end when I filed it was over twice what I was expecting to pay and there wasn't much I could do about it since I was already done. Way too expensive and will definitely be looking for other options next year.
Date published: 2021-02-26
Rated 5 out of 5 by from It's easy and simple. Great I found it to be really easy and simple, I like that it walks you through everything.
Date published: 2021-02-26
Rated 1 out of 5 by from Charging me alot to pay with my refund. Everything went pretty much as expected. However when I was choosing how to pay for my services I was informed that I would be charged $40 for using my upcoming refund to cover the service fees. I don't remember if this was the same as previous years but this is the kind of nickel and diming that leads me to file elsewhere. I really do like you guys and would not mind if I paid more for the services overall, but the idea of having to pay extra just because I want to use your premium filing (and HAVE to for my freelance income form 1099) and don't have $200 sitting around to cover it, is a low blow. Don't be like the bad guys Turbotax be better.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax 2021 Easy to follow instructions, helpful information, no problems.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax 2020 had a lot of trouble with entering 1098T. it wasn't as easy as last year but i figured it out by going back though it.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome tax services! Tax preparer is always knowledgeable in assisting with tax issues.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Charge to much Turbo Tax is easy to use and very helpful while filing.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax was great it was pretty easy to use i would do it again next year
Date published: 2021-02-26
Rated 5 out of 5 by from charlie is the man please give him a raise he resolved my issue and was so professional he is the real mvp
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax Yes I engaged with expert, but they didn't fix my problem. I went back and corrected my own mistake. I appreciate they tried to help.
Date published: 2021-02-26
Rated 1 out of 5 by from Expenses pile up at the end I was told I was going to have to pay one price to file, and then I was told I was getting $20 with Robinhood, but at the very end when I filed it was over twice what I was expecting to pay and there wasn't much I could do about it since I was already done. Way too expensive and will definitely be looking for other options next year.
Date published: 2021-02-26
Rated 5 out of 5 by from It's easy and simple. Great I found it to be really easy and simple, I like that it walks you through everything.
Date published: 2021-02-26
Rated 1 out of 5 by from Charging me alot to pay with my refund. Everything went pretty much as expected. However when I was choosing how to pay for my services I was informed that I would be charged $40 for using my upcoming refund to cover the service fees. I don't remember if this was the same as previous years but this is the kind of nickel and diming that leads me to file elsewhere. I really do like you guys and would not mind if I paid more for the services overall, but the idea of having to pay extra just because I want to use your premium filing (and HAVE to for my freelance income form 1099) and don't have $200 sitting around to cover it, is a low blow. Don't be like the bad guys Turbotax be better.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax 2021 Easy to follow instructions, helpful information, no problems.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11644