TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Church Treasurer- easy to follow instructions No problems. Easy to follow instructions and very helpful with where to find information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great! it really did walk me step by step how to file, when this is the first time that I tried it myself. Thank you turbo tax!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is more than awesome! Juliet from Tennessee was fantastic! She stayed on the phone with me for more than two hours to resolve an issue with my account! She was professional and told me every step of the way what she was doing. After that issue was resolved, she offered to stay with me until my return was filed. My taxes were particularly complicated this year, and I was blown away! Honestly, I did not expect this level of service from the Premier Package. I will be ordering the Premier Package from now on, and I will recommend it to everyone I know!
Date published: 2021-02-19
Rated 5 out of 5 by from TA Very Good Do it Yourself Turbo Tax Excellent The only Problem is you charged me twice Other than that I been using Turbo Tax for years. It is easy to work with and takes a lot of stress out of filing a return.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is Great Simple to use and help is a chat away. I've used this program several years now.
Date published: 2021-02-19
Rated 5 out of 5 by from Super user friendly! They were great. Easy walk through steps and when we got stuck we got the help we needed fairly fast! Made doing taxes bearable.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax simplifies my life I've been using TurboTax since as far back as I can remember. I love everything about it.
Date published: 2021-02-19
Rated 3 out of 5 by from Takes forever to actually speak to a real person Turbo Tax is a great product and fairly simple to use. However, if you have an actual issue to resolve their system fights with you in prerecorded messages when you call to get a live representative. After swearing at my phone numerous times and a solid 20 minutes later I finally was able to speak with someone. She was very nice, but I still don't know if Turbo Tax has fixed their system issue with dealing with CA tax filings.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome stress free and help was munities away. thank you so much
Date published: 2021-02-19
Rated 4 out of 5 by from Not as easy as in the past, If a problem downloading occurs, the " need to fix " is a little hard to understand and comply with. They want you to pay for advice?
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11640
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Church Treasurer- easy to follow instructions No problems. Easy to follow instructions and very helpful with where to find information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is great! it really did walk me step by step how to file, when this is the first time that I tried it myself. Thank you turbo tax!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is more than awesome! Juliet from Tennessee was fantastic! She stayed on the phone with me for more than two hours to resolve an issue with my account! She was professional and told me every step of the way what she was doing. After that issue was resolved, she offered to stay with me until my return was filed. My taxes were particularly complicated this year, and I was blown away! Honestly, I did not expect this level of service from the Premier Package. I will be ordering the Premier Package from now on, and I will recommend it to everyone I know!
Date published: 2021-02-19
Rated 5 out of 5 by from TA Very Good Do it Yourself Turbo Tax Excellent The only Problem is you charged me twice Other than that I been using Turbo Tax for years. It is easy to work with and takes a lot of stress out of filing a return.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is Great Simple to use and help is a chat away. I've used this program several years now.
Date published: 2021-02-19
Rated 5 out of 5 by from Super user friendly! They were great. Easy walk through steps and when we got stuck we got the help we needed fairly fast! Made doing taxes bearable.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax simplifies my life I've been using TurboTax since as far back as I can remember. I love everything about it.
Date published: 2021-02-19
Rated 3 out of 5 by from Takes forever to actually speak to a real person Turbo Tax is a great product and fairly simple to use. However, if you have an actual issue to resolve their system fights with you in prerecorded messages when you call to get a live representative. After swearing at my phone numerous times and a solid 20 minutes later I finally was able to speak with someone. She was very nice, but I still don't know if Turbo Tax has fixed their system issue with dealing with CA tax filings.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome stress free and help was munities away. thank you so much
Date published: 2021-02-19
Rated 4 out of 5 by from Not as easy as in the past, If a problem downloading occurs, the " need to fix " is a little hard to understand and comply with. They want you to pay for advice?
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11640