TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
HTXSteveG from
TurboTax is Aweosme!
Expert was quick to respond! Needed some advice on what to check for child credit, and rep was quick!
Date published: 2023-02-19
Rated 1 out of 5 by
TaeDT from
Turbo Tax Terrible
I got charged just because I had to ask a question on where to go to put in my Frontline Worker Pay because I couldnt find any helpful answers on their site and the rep I spoke to wasnt rude to and didnt feel like helping.
Date published: 2023-02-19
Rated 5 out of 5 by
adirianhra from
Awesome product
Easy to use and free. Support 24/7 with professionals
Date published: 2023-02-19
Rated 5 out of 5 by
Ms Poppins from
Turbo Tax Is Easy and Dependable
We have gone through so many changes in our lives and despite what I thought would be challenging, Turbo Tax has never let me down. I have bought and sold several houses, (I even had to short-sell a home), now with a small business, new adult dependents, stocks, and more I have confidence and will never pay those high fees to a tax guy.
Date published: 2023-02-19
Rated 1 out of 5 by
Hopelessly from
What happened to free
I think this will be the last year that I use turbo tax. It has cost me the previous two years. You don't even give Federal for free anymore. Oh and look for the hidden fee of $39 to have it taken out of your return.
Date published: 2023-02-19
Rated 5 out of 5 by
ThatMassageDude from
Good service for my needs
I have used TurboTax for many years, with no problems and no audits.
Date published: 2023-02-19
Rated 5 out of 5 by
Ms Houston from
Excellent
It was very easy to use and I feel confident that my taxes have been completed correctly
Date published: 2023-02-19
Rated 5 out of 5 by
kentnsue from
Great product
As usual you made it easy for us older folks to complete a difficult process
Date published: 2023-02-19
Rated 4 out of 5 by
MzDogGirl from
BEEN USING TURBO TAX FOR YEARS
I've been using Turbo Tax for years, I find their software easy to use with good explanations. Some of their attempts to simplify things are not as clear as they could be but still great.
Date published: 2023-02-19
Rated 2 out of 5 by
BoxofIce from
Bugs, and ZERO Support.
I guess you think it is the customer's responsibility to solve errors in your software. Your support pages are a quagmire. How about live chat, especially when your program is displaying what seems like incorrect numbers?
All TurboTax® Offerings Reviews - Page 11635
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HTXSteveG from
TurboTax is Aweosme!
Expert was quick to respond! Needed some advice on what to check for child credit, and rep was quick!
Date published: 2023-02-19
Rated 1 out of 5 by
TaeDT from
Turbo Tax Terrible
I got charged just because I had to ask a question on where to go to put in my Frontline Worker Pay because I couldnt find any helpful answers on their site and the rep I spoke to wasnt rude to and didnt feel like helping.
Date published: 2023-02-19
Rated 5 out of 5 by
adirianhra from
Awesome product
Easy to use and free. Support 24/7 with professionals
Date published: 2023-02-19
Rated 5 out of 5 by
Ms Poppins from
Turbo Tax Is Easy and Dependable
We have gone through so many changes in our lives and despite what I thought would be challenging, Turbo Tax has never let me down. I have bought and sold several houses, (I even had to short-sell a home), now with a small business, new adult dependents, stocks, and more I have confidence and will never pay those high fees to a tax guy.
Date published: 2023-02-19
Rated 1 out of 5 by
Hopelessly from
What happened to free
I think this will be the last year that I use turbo tax. It has cost me the previous two years. You don't even give Federal for free anymore. Oh and look for the hidden fee of $39 to have it taken out of your return.
Date published: 2023-02-19
Rated 5 out of 5 by
ThatMassageDude from
Good service for my needs
I have used TurboTax for many years, with no problems and no audits.
Date published: 2023-02-19
Rated 5 out of 5 by
Ms Houston from
Excellent
It was very easy to use and I feel confident that my taxes have been completed correctly
Date published: 2023-02-19
Rated 5 out of 5 by
kentnsue from
Great product
As usual you made it easy for us older folks to complete a difficult process
Date published: 2023-02-19
Rated 4 out of 5 by
MzDogGirl from
BEEN USING TURBO TAX FOR YEARS
I've been using Turbo Tax for years, I find their software easy to use with good explanations. Some of their attempts to simplify things are not as clear as they could be but still great.
Date published: 2023-02-19
Rated 2 out of 5 by
BoxofIce from
Bugs, and ZERO Support.
I guess you think it is the customer's responsibility to solve errors in your software. Your support pages are a quagmire. How about live chat, especially when your program is displaying what seems like incorrect numbers?
All TurboTax® Offerings Reviews - Page 11635
Date published: 2023-02-19