TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is Aweosme! Expert was quick to respond! Needed some advice on what to check for child credit, and rep was quick!
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax Terrible I got charged just because I had to ask a question on where to go to put in my Frontline Worker Pay because I couldnt find any helpful answers on their site and the rep I spoke to wasnt rude to and didnt feel like helping.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome product Easy to use and free. Support 24/7 with professionals
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax Is Easy and Dependable We have gone through so many changes in our lives and despite what I thought would be challenging, Turbo Tax has never let me down. I have bought and sold several houses, (I even had to short-sell a home), now with a small business, new adult dependents, stocks, and more I have confidence and will never pay those high fees to a tax guy.
Date published: 2023-02-19
Rated 1 out of 5 by from What happened to free I think this will be the last year that I use turbo tax. It has cost me the previous two years. You don't even give Federal for free anymore. Oh and look for the hidden fee of $39 to have it taken out of your return.
Date published: 2023-02-19
Rated 5 out of 5 by from Good service for my needs I have used TurboTax for many years, with no problems and no audits.
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent It was very easy to use and I feel confident that my taxes have been completed correctly
Date published: 2023-02-19
Rated 5 out of 5 by from Great product As usual you made it easy for us older folks to complete a difficult process
Date published: 2023-02-19
Rated 4 out of 5 by from BEEN USING TURBO TAX FOR YEARS I've been using Turbo Tax for years, I find their software easy to use with good explanations. Some of their attempts to simplify things are not as clear as they could be but still great.
Date published: 2023-02-19
Rated 2 out of 5 by from Bugs, and ZERO Support. I guess you think it is the customer's responsibility to solve errors in your software. Your support pages are a quagmire. How about live chat, especially when your program is displaying what seems like incorrect numbers?
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Aweosme! Expert was quick to respond! Needed some advice on what to check for child credit, and rep was quick!
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax Terrible I got charged just because I had to ask a question on where to go to put in my Frontline Worker Pay because I couldnt find any helpful answers on their site and the rep I spoke to wasnt rude to and didnt feel like helping.
Date published: 2023-02-19
Rated 5 out of 5 by from Awesome product Easy to use and free. Support 24/7 with professionals
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax Is Easy and Dependable We have gone through so many changes in our lives and despite what I thought would be challenging, Turbo Tax has never let me down. I have bought and sold several houses, (I even had to short-sell a home), now with a small business, new adult dependents, stocks, and more I have confidence and will never pay those high fees to a tax guy.
Date published: 2023-02-19
Rated 1 out of 5 by from What happened to free I think this will be the last year that I use turbo tax. It has cost me the previous two years. You don't even give Federal for free anymore. Oh and look for the hidden fee of $39 to have it taken out of your return.
Date published: 2023-02-19
Rated 5 out of 5 by from Good service for my needs I have used TurboTax for many years, with no problems and no audits.
Date published: 2023-02-19
Rated 5 out of 5 by from Excellent It was very easy to use and I feel confident that my taxes have been completed correctly
Date published: 2023-02-19
Rated 5 out of 5 by from Great product As usual you made it easy for us older folks to complete a difficult process
Date published: 2023-02-19
Rated 4 out of 5 by from BEEN USING TURBO TAX FOR YEARS I've been using Turbo Tax for years, I find their software easy to use with good explanations. Some of their attempts to simplify things are not as clear as they could be but still great.
Date published: 2023-02-19
Rated 2 out of 5 by from Bugs, and ZERO Support. I guess you think it is the customer's responsibility to solve errors in your software. Your support pages are a quagmire. How about live chat, especially when your program is displaying what seems like incorrect numbers?
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11635