TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Good experience in 2020 tax year Clean UI and easier to navigate across the various tax interviews and situations in 2020 compared to prior years.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy to use..Unbelievable! Just very easy to follow. I used to use Turbo tax then went to H&R Block. I get it done quicker in my own home with easy instructions.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is great My experience with Turbo Tax continues to be great! It's easy to work through.
Date published: 2021-05-16
Rated 5 out of 5 by from EXCELLENT I COULD RECOMMEND TO ANOTHER PERSON I LIKE THE APPLICATION
Date published: 2021-05-16
Rated 3 out of 5 by from TO SLOW! I've loved this program for years, but both the installation time and the launch time were much too long. 1. If possible speed up the process, but 2) could there be graphics demonstrating on-going activity (else we felt like the computer had frozen).
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax is having issues I have used turbo tax for at least 10 years this year was the first year that Turbo Tax had an issue being installed on a new computer running windows 10. I finally got the program to installed but only after spending an hour with customer support which did absolutely nothing. As it turns out with the program is just so slow you must wait for minutes for it to do anything when installing. While doing taxes i had to download an additional state but the program would not download it after going to a forum i found out that i would have to reset my display properties to 100% from 125% (which is the default for my laptop) to make the program work. Turbo Tax needs to update its operating system to make it more useable on modern computers.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Using Turbo Tax is the quickest and simplest way to file my taxes. It takes the stress out of filing your taxes. So easy!
Date published: 2021-05-16
Rated 5 out of 5 by from Even I can do this Turbo Tax is easy, dependable and painless. "Shwoo that's off my chest"!
Date published: 2021-05-16
Rated 4 out of 5 by from Loved Turbo Tax. It walked me thru everything! Turbo Tax walked me thru everything and I could check on questions or why certain numbers were the way they were. So nice to have and wonderful to go through. Very personalized and easy. Only negative was that it would not download my file from Liberty from last year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax User Friendly I have used Turbo Tax for over 5 years and never had an issue.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1164
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good experience in 2020 tax year Clean UI and easier to navigate across the various tax interviews and situations in 2020 compared to prior years.
Date published: 2021-05-16
Rated 5 out of 5 by from So easy to use..Unbelievable! Just very easy to follow. I used to use Turbo tax then went to H&R Block. I get it done quicker in my own home with easy instructions.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is great My experience with Turbo Tax continues to be great! It's easy to work through.
Date published: 2021-05-16
Rated 5 out of 5 by from EXCELLENT I COULD RECOMMEND TO ANOTHER PERSON I LIKE THE APPLICATION
Date published: 2021-05-16
Rated 3 out of 5 by from TO SLOW! I've loved this program for years, but both the installation time and the launch time were much too long. 1. If possible speed up the process, but 2) could there be graphics demonstrating on-going activity (else we felt like the computer had frozen).
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax is having issues I have used turbo tax for at least 10 years this year was the first year that Turbo Tax had an issue being installed on a new computer running windows 10. I finally got the program to installed but only after spending an hour with customer support which did absolutely nothing. As it turns out with the program is just so slow you must wait for minutes for it to do anything when installing. While doing taxes i had to download an additional state but the program would not download it after going to a forum i found out that i would have to reset my display properties to 100% from 125% (which is the default for my laptop) to make the program work. Turbo Tax needs to update its operating system to make it more useable on modern computers.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Using Turbo Tax is the quickest and simplest way to file my taxes. It takes the stress out of filing your taxes. So easy!
Date published: 2021-05-16
Rated 5 out of 5 by from Even I can do this Turbo Tax is easy, dependable and painless. "Shwoo that's off my chest"!
Date published: 2021-05-16
Rated 4 out of 5 by from Loved Turbo Tax. It walked me thru everything! Turbo Tax walked me thru everything and I could check on questions or why certain numbers were the way they were. So nice to have and wonderful to go through. Very personalized and easy. Only negative was that it would not download my file from Liberty from last year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax User Friendly I have used Turbo Tax for over 5 years and never had an issue.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1164