TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 4 out of 5 by from Live Help was Awesome! The only issue I had was a hiccup in the state return recognizing my active duty military pay until almost the final step of the review process. When I requested a call to assist me through the live chat option, the chat indicated that a representative would call me on my cell number, but the call kept going to my wife's cell phone, which is the number on record in the account. Once we got that fixed, Arthur was amazing in guiding me through fixing the issue with my state return.
Date published: 2021-02-25
Rated 5 out of 5 by from Great! easy to use, lots of help, answered questions needed
Date published: 2021-02-25
Rated 5 out of 5 by from Great customer support from tax advisors Tax experts were really helpful in every question or concern i had....thank you
Date published: 2021-02-25
Rated 5 out of 5 by from Taxes made easy Easy to navigate and even live help is also available!
Date published: 2021-02-25
Rated 5 out of 5 by from FAIRLY PAINLESS AND ON-DEMAND ASSISTANCE Super easy--TurboTax imported my information from the prior year so I just basically reviewed and updated, as needed. ALSO, got peace of mind: Within 1 minute of requesting a call to review my return, I was called back by Tim, who was able to access my screen and walk me through some things I had questions on before filing.
Date published: 2021-02-25
Rated 5 out of 5 by from Not bad for my first time doing taxes. Thank you for making it easy. This was my first time filing taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use Extremely easy to use and very helpful with any questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy File Turbo Tax Turbo Tax provides independence in doing your own taxes while supervised by professionals. As a long time customer, my yearly experience has always been a good one!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great The first year i did my taxes with TurboTax, it simplified the process so much. Each year that follows has been that much easier with importing the previous years info and just making the changes needed.
Date published: 2021-02-25
Rated 5 out of 5 by from you guys are amazing Super easy. Great customer service ! Thanks for making this experience smooth
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11624
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Live Help was Awesome! The only issue I had was a hiccup in the state return recognizing my active duty military pay until almost the final step of the review process. When I requested a call to assist me through the live chat option, the chat indicated that a representative would call me on my cell number, but the call kept going to my wife's cell phone, which is the number on record in the account. Once we got that fixed, Arthur was amazing in guiding me through fixing the issue with my state return.
Date published: 2021-02-25
Rated 5 out of 5 by from Great! easy to use, lots of help, answered questions needed
Date published: 2021-02-25
Rated 5 out of 5 by from Great customer support from tax advisors Tax experts were really helpful in every question or concern i had....thank you
Date published: 2021-02-25
Rated 5 out of 5 by from Taxes made easy Easy to navigate and even live help is also available!
Date published: 2021-02-25
Rated 5 out of 5 by from FAIRLY PAINLESS AND ON-DEMAND ASSISTANCE Super easy--TurboTax imported my information from the prior year so I just basically reviewed and updated, as needed. ALSO, got peace of mind: Within 1 minute of requesting a call to review my return, I was called back by Tim, who was able to access my screen and walk me through some things I had questions on before filing.
Date published: 2021-02-25
Rated 5 out of 5 by from Not bad for my first time doing taxes. Thank you for making it easy. This was my first time filing taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use Extremely easy to use and very helpful with any questions I had.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy File Turbo Tax Turbo Tax provides independence in doing your own taxes while supervised by professionals. As a long time customer, my yearly experience has always been a good one!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great The first year i did my taxes with TurboTax, it simplified the process so much. Each year that follows has been that much easier with importing the previous years info and just making the changes needed.
Date published: 2021-02-25
Rated 5 out of 5 by from you guys are amazing Super easy. Great customer service ! Thanks for making this experience smooth
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11624