TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbo Tax has glitches When downloading last years file, the system downloaded 2019 instead of 2020 Did not catch it until printing
Date published: 2022-03-02
Rated 5 out of 5 by from Software was intuitive and user-friendly. I found the software intuitive and very user-friendly.
Date published: 2022-03-02
Rated 5 out of 5 by from I love TurboTax This is my fourth or fifth time using TurboTax, my second since getting married, and it has always been a great experience. It is so easy to use, walks you through things step by step and offers lots of ways to help you understand everything, and is very affordable (in some cases, completely free, and if you do decide to upgrade you can have it come out of your tax refund so it isn't leaving your wallet). I will always recommend TurboTax to family and friends if they need an easy, affordable, and reliable way to file their taxes with confidence and minimal stress.
Date published: 2022-03-02
Rated 2 out of 5 by from Dark Patterns, Paid Pros and Crypto Support TurboTax used to be amazing by quickly sorting out ESPP and RSUs with ease for over a decade. The last two years the software has become more of a hindrance with dark patterns in UX, the need for paid live professionals and a lack of support for crypto. I have ignored the first two over the last few years but crypto staking becoming a painfully manual process for each transaction is unacceptable. I won't be repeating this mistake next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Amazingly Easy! Great assistance and guided formats. This makes everything so easy to understand and follow for those of us who don't really know the ins and outs of taxes and terminology.
Date published: 2022-03-02
Rated 1 out of 5 by from Why so much? I feel like this program has been too expensive. All you got me was the standard deductions. Yet I paid you $50 for the program plus a state filing fee and a refund management fee. close to $100 to do my taxes. Maybe I should have just hired a professional.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is amazing Extremely, extremely easy and very fast and helped me out with anything that i had questions on.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax was excellent Turbo tax live assistance was extremely helpful and provided me with the rightype of tax service for a very fair fee.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is G.O.A.T!! I have been using turbo tax for a third year and will likely continue to use it in the years to come. Their process is simple and every last one of my questions is answered. Turbo tax is absolutely the greatest of all time!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Step by step to successfully filing taxes! Made it easy to input my forms and get my taxes done in one easy place!
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 11624
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax has glitches When downloading last years file, the system downloaded 2019 instead of 2020 Did not catch it until printing
Date published: 2022-03-02
Rated 5 out of 5 by from Software was intuitive and user-friendly. I found the software intuitive and very user-friendly.
Date published: 2022-03-02
Rated 5 out of 5 by from I love TurboTax This is my fourth or fifth time using TurboTax, my second since getting married, and it has always been a great experience. It is so easy to use, walks you through things step by step and offers lots of ways to help you understand everything, and is very affordable (in some cases, completely free, and if you do decide to upgrade you can have it come out of your tax refund so it isn't leaving your wallet). I will always recommend TurboTax to family and friends if they need an easy, affordable, and reliable way to file their taxes with confidence and minimal stress.
Date published: 2022-03-02
Rated 2 out of 5 by from Dark Patterns, Paid Pros and Crypto Support TurboTax used to be amazing by quickly sorting out ESPP and RSUs with ease for over a decade. The last two years the software has become more of a hindrance with dark patterns in UX, the need for paid live professionals and a lack of support for crypto. I have ignored the first two over the last few years but crypto staking becoming a painfully manual process for each transaction is unacceptable. I won't be repeating this mistake next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Amazingly Easy! Great assistance and guided formats. This makes everything so easy to understand and follow for those of us who don't really know the ins and outs of taxes and terminology.
Date published: 2022-03-02
Rated 1 out of 5 by from Why so much? I feel like this program has been too expensive. All you got me was the standard deductions. Yet I paid you $50 for the program plus a state filing fee and a refund management fee. close to $100 to do my taxes. Maybe I should have just hired a professional.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is amazing Extremely, extremely easy and very fast and helped me out with anything that i had questions on.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax was excellent Turbo tax live assistance was extremely helpful and provided me with the rightype of tax service for a very fair fee.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is G.O.A.T!! I have been using turbo tax for a third year and will likely continue to use it in the years to come. Their process is simple and every last one of my questions is answered. Turbo tax is absolutely the greatest of all time!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Step by step to successfully filing taxes! Made it easy to input my forms and get my taxes done in one easy place!
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 11624