TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
LB04 from
Works well
easy to use but slight differences in categories when inporting from Quickbooks.
Date published: 2022-03-14
Rated 5 out of 5 by
Kat19821982 from
TurboTax makes it easy to file
It was very easy to file my taxes through turbotax. I needed help twice and talked to very friendly and knowledgeable tax professionals.
Date published: 2022-03-14
Rated 4 out of 5 by
Lighting1010 from
Great
Easy to follow. Only down side took longer than expected.
Date published: 2022-03-14
Rated 5 out of 5 by
Carkid2 from
Michelle was the best!!
Michelle was so good at her job. She was the best. Super helpful!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by
CKerk22 from
Turbo Tax is very easy to use
I have used TaxAct in the past and just switched to TurboTax this year. I found that it was very easy to use. The Online Chat was very helpful when was getting an error message and I didn't understand why.
Date published: 2022-03-14
Rated 5 out of 5 by
Kstone42 from
Easy to use
Incredibly user friendly... pretty sure my 13 year old could have figure it out.
Date published: 2022-03-14
Rated 1 out of 5 by
iakinbobuyi97 from
TurboTax is WACK
I'm only 24 at the time of writing this, so every time I filed my taxes in the past I went with my parent's suggestion. Wanting more independence and trying to do stuff on my own, I went to TurboTax considering their ads are the ones I see the most at the start of a year. Doing it on your own (essentially) is still an incredibly daunting task, so after trying for 3 hours to understand it all; I decided to hand it over to the expert. Once he was done, it said I needed to upgrade to the Deluxe package in order to actually have them file. Despite the ad saying simple tax returns are free to file, I had to pay $303 to file at the end of it all. I'm not sure what they considered "simple", but I didn't think my taxes would've been consider complex. In the end, I'm just not gonna use TurboTax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by
Joha87 from
Is awesome
Very essay to used. That was my first time filling the taxes by my self.
Date published: 2022-03-14
Rated 5 out of 5 by
Rick537 from
Turbo Tax is very good 4, but great with Live Help
Turbo Tax is very good, but you will need Live Help if your Totals are greater than 9,999,999.
Date published: 2022-03-14
Rated 5 out of 5 by
Joy1951 from
Turbo Tax is remarkable
First time to use Turbo Tax and was amazed at layout. Turbo Tax a great way to do your taxes.
All TurboTax® Offerings Reviews - Page 11622
Date published: 2022-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
LB04 from
Works well
easy to use but slight differences in categories when inporting from Quickbooks.
Date published: 2022-03-14
Rated 5 out of 5 by
Kat19821982 from
TurboTax makes it easy to file
It was very easy to file my taxes through turbotax. I needed help twice and talked to very friendly and knowledgeable tax professionals.
Date published: 2022-03-14
Rated 4 out of 5 by
Lighting1010 from
Great
Easy to follow. Only down side took longer than expected.
Date published: 2022-03-14
Rated 5 out of 5 by
Carkid2 from
Michelle was the best!!
Michelle was so good at her job. She was the best. Super helpful!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by
CKerk22 from
Turbo Tax is very easy to use
I have used TaxAct in the past and just switched to TurboTax this year. I found that it was very easy to use. The Online Chat was very helpful when was getting an error message and I didn't understand why.
Date published: 2022-03-14
Rated 5 out of 5 by
Kstone42 from
Easy to use
Incredibly user friendly... pretty sure my 13 year old could have figure it out.
Date published: 2022-03-14
Rated 1 out of 5 by
iakinbobuyi97 from
TurboTax is WACK
I'm only 24 at the time of writing this, so every time I filed my taxes in the past I went with my parent's suggestion. Wanting more independence and trying to do stuff on my own, I went to TurboTax considering their ads are the ones I see the most at the start of a year. Doing it on your own (essentially) is still an incredibly daunting task, so after trying for 3 hours to understand it all; I decided to hand it over to the expert. Once he was done, it said I needed to upgrade to the Deluxe package in order to actually have them file. Despite the ad saying simple tax returns are free to file, I had to pay $303 to file at the end of it all. I'm not sure what they considered "simple", but I didn't think my taxes would've been consider complex. In the end, I'm just not gonna use TurboTax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by
Joha87 from
Is awesome
Very essay to used. That was my first time filling the taxes by my self.
Date published: 2022-03-14
Rated 5 out of 5 by
Rick537 from
Turbo Tax is very good 4, but great with Live Help
Turbo Tax is very good, but you will need Live Help if your Totals are greater than 9,999,999.
Date published: 2022-03-14
Rated 5 out of 5 by
Joy1951 from
Turbo Tax is remarkable
First time to use Turbo Tax and was amazed at layout. Turbo Tax a great way to do your taxes.
All TurboTax® Offerings Reviews - Page 11622
Date published: 2022-03-14