TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is the best Turbo tax helps you with your taxes and they are the best
Date published: 2023-02-20
Rated 3 out of 5 by from this year turbo tax was awful for me! Please Let me see my tax return while working- not just at the end! I accidentally asked for "live" tax assistance and was being charged an extra $80 until I got that straight. (I would never pay for online assistance if I have to type it. I would want to speak to an expert on phone about my needs.) Most of the financial institution forms you touted were not available for me to download. So I still had to type most of it. You had too many cute people jumping up and down on the screen...while I struggled!!! Worst of all, was when you said I had to mail my return and refused to e-file my return until I reported my mortgage interest. I kept trying to say I have no mortgage! Therefore no interest!! (Finally I just put in "000" and got through somehow.) I do not want to mail my return. I use turbo tax for the ease of e-filing!
Date published: 2023-02-20
Rated 5 out of 5 by from very easy and stress free very easy and pretty self explanitory.was fun and had a blast listening to music while i filed
Date published: 2023-02-20
Rated 3 out of 5 by from Its not very easy as they say. The EIN number was wrong and it said there were 3 simple steps. It took me 3 or 4 tries, after lots of frustration and stress. I don't know that I'll be back next year!
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax - Review Awesome. Very Happy! Process went very smooth and was quick. Exceeded my expectations.
Date published: 2023-02-20
Rated 5 out of 5 by from Smooth process. It was a smooth process from start to finish, I had 3 forms to file and it made me feel like a CPA lol
Date published: 2023-02-20
Rated 5 out of 5 by from Super Easy Great for young people just starting out. Free and very easy. I plan to continue using Turbotax as I get older and have a real job, full time job.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great! Enjoyed the services provided greatly. I would use it again
Date published: 2023-02-20
Rated 5 out of 5 by from Quick and Easy! I use Turbo Tax to complete my taxes because it is super efficient and easy!
Date published: 2023-02-20
Rated 5 out of 5 by from More Direct Connect Need more direct access to various credit unions. It is difficult to find my credit union (Financial Parterners CU in California) for pulling in 1099-INT data.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11621
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is the best Turbo tax helps you with your taxes and they are the best
Date published: 2023-02-20
Rated 3 out of 5 by from this year turbo tax was awful for me! Please Let me see my tax return while working- not just at the end! I accidentally asked for "live" tax assistance and was being charged an extra $80 until I got that straight. (I would never pay for online assistance if I have to type it. I would want to speak to an expert on phone about my needs.) Most of the financial institution forms you touted were not available for me to download. So I still had to type most of it. You had too many cute people jumping up and down on the screen...while I struggled!!! Worst of all, was when you said I had to mail my return and refused to e-file my return until I reported my mortgage interest. I kept trying to say I have no mortgage! Therefore no interest!! (Finally I just put in "000" and got through somehow.) I do not want to mail my return. I use turbo tax for the ease of e-filing!
Date published: 2023-02-20
Rated 5 out of 5 by from very easy and stress free very easy and pretty self explanitory.was fun and had a blast listening to music while i filed
Date published: 2023-02-20
Rated 3 out of 5 by from Its not very easy as they say. The EIN number was wrong and it said there were 3 simple steps. It took me 3 or 4 tries, after lots of frustration and stress. I don't know that I'll be back next year!
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax - Review Awesome. Very Happy! Process went very smooth and was quick. Exceeded my expectations.
Date published: 2023-02-20
Rated 5 out of 5 by from Smooth process. It was a smooth process from start to finish, I had 3 forms to file and it made me feel like a CPA lol
Date published: 2023-02-20
Rated 5 out of 5 by from Super Easy Great for young people just starting out. Free and very easy. I plan to continue using Turbotax as I get older and have a real job, full time job.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great! Enjoyed the services provided greatly. I would use it again
Date published: 2023-02-20
Rated 5 out of 5 by from Quick and Easy! I use Turbo Tax to complete my taxes because it is super efficient and easy!
Date published: 2023-02-20
Rated 5 out of 5 by from More Direct Connect Need more direct access to various credit unions. It is difficult to find my credit union (Financial Parterners CU in California) for pulling in 1099-INT data.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11621