TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HateTaxes99 from
Always a great program
I hope they never get rid of the software download version of this program. The online version is horrible.
Date published: 2022-03-19
Rated 1 out of 5 by
Unhapssaspy4444 from
Turbo tax is Stupid
At the end, I have to print out 27 pages and send by mail. So stupid me to buy this !
Date published: 2022-03-19
Rated 5 out of 5 by
Malvenue from
Excellent service
TurboTax makes it as easy as possible to file your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by
Dad DT from
Full Service Turbo Tax - THE WAY TO GO
With our taxes this past year being more complicated than ever before, our Tax professional led us through the situations with confidence. The hype the commercials use for how personalized the experience is was truly there.
Date published: 2022-03-19
Rated 5 out of 5 by
Zolara from
Very Thorough
I did make a phone call to a Rep and my question was answered completely. Very straightforward and easy to use I paid tax preparers for years.
Date published: 2022-03-19
Rated 4 out of 5 by
DCR12345 from
Turbotax Self Employed
Good product. Had to get some assistance that was awesome for programming difficulties. Example i deleted K1 for federal but state still appeared and did not go away after following program guidance. The chat walked me thru the process not intituive.
Date published: 2022-03-19
Rated 4 out of 5 by
Jameson1986 from
Clean and Simple
Turbotax is very easy to use as the interface walks you through the process of filing one clear step at a time. The prompts are simple enough to understand and every conceivable facet of a tax return is considered and reviewed for accuracy. My one gripe is that Turbotax is heavily advertised as 'free', but that must apply to VERY limited circumstances. I consider my tax return to be quite simple and yet I still did not qualify for the free version. I ended up paying more than $100 to process my return. I think it should be made much more clear what a 'simple' tax return is and what the parameters are to qualify for a free return.
Date published: 2022-03-19
Rated 5 out of 5 by
Ms Terry from
Easy to use, I love TurboTax
Easy to use...goes through simple steps so nothing is forgotten. Checks for any missing needed information.
Date published: 2022-03-19
Rated 5 out of 5 by
TOM256 from
TURBO IS GOOD.
MOSTLY EASY TO FOLLOW AND THE HINTS HELP ALOT, SO THANKS.
Date published: 2022-03-19
Rated 5 out of 5 by
Daniel1990 from
Easy and Fast
My work schedule is a little crazy and I didn’t have a problem connecting with someone at night.
All TurboTax® Offerings Reviews - Page 11618
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
HateTaxes99 from
Always a great program
I hope they never get rid of the software download version of this program. The online version is horrible.
Date published: 2022-03-19
Rated 1 out of 5 by
Unhapssaspy4444 from
Turbo tax is Stupid
At the end, I have to print out 27 pages and send by mail. So stupid me to buy this !
Date published: 2022-03-19
Rated 5 out of 5 by
Malvenue from
Excellent service
TurboTax makes it as easy as possible to file your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by
Dad DT from
Full Service Turbo Tax - THE WAY TO GO
With our taxes this past year being more complicated than ever before, our Tax professional led us through the situations with confidence. The hype the commercials use for how personalized the experience is was truly there.
Date published: 2022-03-19
Rated 5 out of 5 by
Zolara from
Very Thorough
I did make a phone call to a Rep and my question was answered completely. Very straightforward and easy to use I paid tax preparers for years.
Date published: 2022-03-19
Rated 4 out of 5 by
DCR12345 from
Turbotax Self Employed
Good product. Had to get some assistance that was awesome for programming difficulties. Example i deleted K1 for federal but state still appeared and did not go away after following program guidance. The chat walked me thru the process not intituive.
Date published: 2022-03-19
Rated 4 out of 5 by
Jameson1986 from
Clean and Simple
Turbotax is very easy to use as the interface walks you through the process of filing one clear step at a time. The prompts are simple enough to understand and every conceivable facet of a tax return is considered and reviewed for accuracy. My one gripe is that Turbotax is heavily advertised as 'free', but that must apply to VERY limited circumstances. I consider my tax return to be quite simple and yet I still did not qualify for the free version. I ended up paying more than $100 to process my return. I think it should be made much more clear what a 'simple' tax return is and what the parameters are to qualify for a free return.
Date published: 2022-03-19
Rated 5 out of 5 by
Ms Terry from
Easy to use, I love TurboTax
Easy to use...goes through simple steps so nothing is forgotten. Checks for any missing needed information.
Date published: 2022-03-19
Rated 5 out of 5 by
TOM256 from
TURBO IS GOOD.
MOSTLY EASY TO FOLLOW AND THE HINTS HELP ALOT, SO THANKS.
Date published: 2022-03-19
Rated 5 out of 5 by
Daniel1990 from
Easy and Fast
My work schedule is a little crazy and I didn’t have a problem connecting with someone at night.
All TurboTax® Offerings Reviews - Page 11618
Date published: 2022-03-19