TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Always a great program I hope they never get rid of the software download version of this program. The online version is horrible.
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo tax is Stupid At the end, I have to print out 27 pages and send by mail. So stupid me to buy this !
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent service TurboTax makes it as easy as possible to file your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from Full Service Turbo Tax - THE WAY TO GO With our taxes this past year being more complicated than ever before, our Tax professional led us through the situations with confidence. The hype the commercials use for how personalized the experience is was truly there.
Date published: 2022-03-19
Rated 5 out of 5 by from Very Thorough I did make a phone call to a Rep and my question was answered completely. Very straightforward and easy to use I paid tax preparers for years.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbotax Self Employed Good product. Had to get some assistance that was awesome for programming difficulties. Example i deleted K1 for federal but state still appeared and did not go away after following program guidance. The chat walked me thru the process not intituive.
Date published: 2022-03-19
Rated 4 out of 5 by from Clean and Simple Turbotax is very easy to use as the interface walks you through the process of filing one clear step at a time. The prompts are simple enough to understand and every conceivable facet of a tax return is considered and reviewed for accuracy. My one gripe is that Turbotax is heavily advertised as 'free', but that must apply to VERY limited circumstances. I consider my tax return to be quite simple and yet I still did not qualify for the free version. I ended up paying more than $100 to process my return. I think it should be made much more clear what a 'simple' tax return is and what the parameters are to qualify for a free return.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy to use, I love TurboTax Easy to use...goes through simple steps so nothing is forgotten. Checks for any missing needed information.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO IS GOOD. MOSTLY EASY TO FOLLOW AND THE HINTS HELP ALOT, SO THANKS.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy and Fast My work schedule is a little crazy and I didn’t have a problem connecting with someone at night.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 11618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always a great program I hope they never get rid of the software download version of this program. The online version is horrible.
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo tax is Stupid At the end, I have to print out 27 pages and send by mail. So stupid me to buy this !
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent service TurboTax makes it as easy as possible to file your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from Full Service Turbo Tax - THE WAY TO GO With our taxes this past year being more complicated than ever before, our Tax professional led us through the situations with confidence. The hype the commercials use for how personalized the experience is was truly there.
Date published: 2022-03-19
Rated 5 out of 5 by from Very Thorough I did make a phone call to a Rep and my question was answered completely. Very straightforward and easy to use I paid tax preparers for years.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbotax Self Employed Good product. Had to get some assistance that was awesome for programming difficulties. Example i deleted K1 for federal but state still appeared and did not go away after following program guidance. The chat walked me thru the process not intituive.
Date published: 2022-03-19
Rated 4 out of 5 by from Clean and Simple Turbotax is very easy to use as the interface walks you through the process of filing one clear step at a time. The prompts are simple enough to understand and every conceivable facet of a tax return is considered and reviewed for accuracy. My one gripe is that Turbotax is heavily advertised as 'free', but that must apply to VERY limited circumstances. I consider my tax return to be quite simple and yet I still did not qualify for the free version. I ended up paying more than $100 to process my return. I think it should be made much more clear what a 'simple' tax return is and what the parameters are to qualify for a free return.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy to use, I love TurboTax Easy to use...goes through simple steps so nothing is forgotten. Checks for any missing needed information.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO IS GOOD. MOSTLY EASY TO FOLLOW AND THE HINTS HELP ALOT, SO THANKS.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy and Fast My work schedule is a little crazy and I didn’t have a problem connecting with someone at night.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 11618