TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Always a great way to file taxes I have been using TurboTax for years. It is an simple way to get a stressful job done.
Date published: 2023-02-05
Rated 4 out of 5 by from Good job thank you for helping me out with my taxe It was hard at first but I'm good now................
Date published: 2023-02-05
Rated 5 out of 5 by from Great experience Very easy to navigate and complete myself and help topics were great
Date published: 2023-02-05
Rated 3 out of 5 by from TurboTax is easy BUT .... TT is super simple and I am very comfortable with using it. However, I do have serious complaints. The first is that the tax withholding number has to be exactly 14 characters. It is really frustrating that the system will not accept the number as it is imported. It takes a lot of frustration and google searching to learn that it wants the letters to be lowercase -- two years in a row when it could have easily been corrected. Second, I am really unhappy about being forced to use outside companies (Credit Karma) or SBT in order to receive my refund. This is another somewhat new development that seems to be aimed at taking advantage of my tax return. I don't think I will be using TT next year for these reasons.
Date published: 2023-02-05
Rated 5 out of 5 by from Highly recommend Turbo Tax Turbo Tax is SO easy to use! Turbo Tax walks you through everything. And it is much cheaper than going to an accountant.
Date published: 2023-02-05
Rated 5 out of 5 by from Customer Service Very helpful, patient and polite customer service. Thank You
Date published: 2023-02-05
Rated 5 out of 5 by from Just Right It is very easy to maneuver and understand. Turbo tax helps you step by step and make you feel like you are an expert tax preparer. I used to go to tax preparers for my taxes, but after my sister introduced me to turbo tax, I have not gone back. I really appreciate all the help and I am now using it to help my friends and families do their taxes. I actually went to school for being an accountant but ended up being a math teacher instead.
Date published: 2023-02-05
Rated 5 out of 5 by from Awesome Tool I did my taxes easily myself with TurboTax and have been using it for years. I especially like how it checks and rechecks to make sure I got things right before I file and gives my audit risks.
Date published: 2023-02-05
Rated 5 out of 5 by from citizen great help The person we spoke to was wonderful!!!
Date published: 2023-02-05
Rated 5 out of 5 by from Always my go to!!! TurboTax is easy and reliable, have used them for years. Thanks!!!
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always a great way to file taxes I have been using TurboTax for years. It is an simple way to get a stressful job done.
Date published: 2023-02-05
Rated 4 out of 5 by from Good job thank you for helping me out with my taxe It was hard at first but I'm good now................
Date published: 2023-02-05
Rated 5 out of 5 by from Great experience Very easy to navigate and complete myself and help topics were great
Date published: 2023-02-05
Rated 3 out of 5 by from TurboTax is easy BUT .... TT is super simple and I am very comfortable with using it. However, I do have serious complaints. The first is that the tax withholding number has to be exactly 14 characters. It is really frustrating that the system will not accept the number as it is imported. It takes a lot of frustration and google searching to learn that it wants the letters to be lowercase -- two years in a row when it could have easily been corrected. Second, I am really unhappy about being forced to use outside companies (Credit Karma) or SBT in order to receive my refund. This is another somewhat new development that seems to be aimed at taking advantage of my tax return. I don't think I will be using TT next year for these reasons.
Date published: 2023-02-05
Rated 5 out of 5 by from Highly recommend Turbo Tax Turbo Tax is SO easy to use! Turbo Tax walks you through everything. And it is much cheaper than going to an accountant.
Date published: 2023-02-05
Rated 5 out of 5 by from Customer Service Very helpful, patient and polite customer service. Thank You
Date published: 2023-02-05
Rated 5 out of 5 by from Just Right It is very easy to maneuver and understand. Turbo tax helps you step by step and make you feel like you are an expert tax preparer. I used to go to tax preparers for my taxes, but after my sister introduced me to turbo tax, I have not gone back. I really appreciate all the help and I am now using it to help my friends and families do their taxes. I actually went to school for being an accountant but ended up being a math teacher instead.
Date published: 2023-02-05
Rated 5 out of 5 by from Awesome Tool I did my taxes easily myself with TurboTax and have been using it for years. I especially like how it checks and rechecks to make sure I got things right before I file and gives my audit risks.
Date published: 2023-02-05
Rated 5 out of 5 by from citizen great help The person we spoke to was wonderful!!!
Date published: 2023-02-05
Rated 5 out of 5 by from Always my go to!!! TurboTax is easy and reliable, have used them for years. Thanks!!!
Date published: 2023-02-05
All TurboTax® Offerings Reviews - Page 11616