TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax was very easy to maneuver. I was able to complete my return quickly and get it submitted totally free of charge! Awesome!!
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax was easy to use. I appreciate the service.
Date published: 2022-02-17
Rated 5 out of 5 by from So Easy To Use Been using TT for years. Makes filing so easy and confident.
Date published: 2022-02-17
Rated 1 out of 5 by from Where is the help? Well I don’t know what I’m paying for when my state return keeps getting rejected and problem is on your end. The instructions for how to fix it are worthless. Live help was a 12 min wait only to be disconnected 30 min later to inactivity, complete waste of my time. It says nothing about if issue was fixed or not. This should be taken care of when your system checks it.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is awesome They are a good company they do help with providing the best tax service possible
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is easy Filling in info is easy. They seem to ask all the pertinent questions. When my State return was rejected I was a little confused on how to fix it.
Date published: 2022-02-17
Rated 5 out of 5 by from Fast, Easy, and Helpful I've been using Turbo Tax for years and its gets easier each time. Very helpful!
Date published: 2022-02-17
Rated 5 out of 5 by from NOT STRESSFUL LOVE HOW IT TAKES YOU STEP BY STEP THROUGH THE PROCESS FROM START TO FINISH.
Date published: 2022-02-17
Rated 4 out of 5 by from Best if long term user-Hidden fees This program is good for those who have used it because of its saving of past information. It is, however, annoying to constantly find that this "free" program always requires you to pay for something. You of course always learn you must pay AFTER putting in all your information, and there's a fee to pay the hidden fees with your tax return. Since I'm a long term user, the benefits outweigh the downsides
Date published: 2022-02-17
Rated 5 out of 5 by from Easy for most part Was easy for most part some things was confusing but all in all pleasant experience so far
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11613
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was very easy to maneuver. I was able to complete my return quickly and get it submitted totally free of charge! Awesome!!
Date published: 2022-02-17
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax was easy to use. I appreciate the service.
Date published: 2022-02-17
Rated 5 out of 5 by from So Easy To Use Been using TT for years. Makes filing so easy and confident.
Date published: 2022-02-17
Rated 1 out of 5 by from Where is the help? Well I don’t know what I’m paying for when my state return keeps getting rejected and problem is on your end. The instructions for how to fix it are worthless. Live help was a 12 min wait only to be disconnected 30 min later to inactivity, complete waste of my time. It says nothing about if issue was fixed or not. This should be taken care of when your system checks it.
Date published: 2022-02-17
Rated 5 out of 5 by from TurboTax is awesome They are a good company they do help with providing the best tax service possible
Date published: 2022-02-17
Rated 4 out of 5 by from Turbo Tax is easy Filling in info is easy. They seem to ask all the pertinent questions. When my State return was rejected I was a little confused on how to fix it.
Date published: 2022-02-17
Rated 5 out of 5 by from Fast, Easy, and Helpful I've been using Turbo Tax for years and its gets easier each time. Very helpful!
Date published: 2022-02-17
Rated 5 out of 5 by from NOT STRESSFUL LOVE HOW IT TAKES YOU STEP BY STEP THROUGH THE PROCESS FROM START TO FINISH.
Date published: 2022-02-17
Rated 4 out of 5 by from Best if long term user-Hidden fees This program is good for those who have used it because of its saving of past information. It is, however, annoying to constantly find that this "free" program always requires you to pay for something. You of course always learn you must pay AFTER putting in all your information, and there's a fee to pay the hidden fees with your tax return. Since I'm a long term user, the benefits outweigh the downsides
Date published: 2022-02-17
Rated 5 out of 5 by from Easy for most part Was easy for most part some things was confusing but all in all pleasant experience so far
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11613