TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Nothing but errors and no actual assistance My returns were "rejected" stating that the adjusted gross income is incorrect. I double checked everything and confirmed the number given is correct (even according to the IRS transcript). When I reached out for support I was told there was nothing they could do, they would not give me a refund for the money I paid to file my taxes and my only solution was to print and mail my returns
Date published: 2021-02-25
Rated 5 out of 5 by from I LOVE USING TURBO TAX-SO EASY I APPRECIATE THAT THERE IS SOMEONE ALWAYS AVAILABLE TO HELP ME WHEN I HAVE AN ISSUE. I LOVE THE SEARCH OPTION AS WELL. THANK YOU TURBO TAX
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is very easy! I spoke with two agents and both were very knowledgeable and easy to understand. They helped me and were very appropriate.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Heather was very helpful. She walked us thru quickly and helped us with the questions we had, Thank you Heather.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is amazing Straight forward step by step instructions to a great refund!
Date published: 2021-02-25
Rated 5 out of 5 by from Great service by Eric Great service by Eric! Attentive to detail and very helpful overall.
Date published: 2021-02-25
Rated 5 out of 5 by from awesome easy to follow directions, make everything to understand with individual
Date published: 2021-02-25
Rated 4 out of 5 by from I have used Turbo Tax for I have used Turbo Tax for over 30 years to date. I haven't ever had any trouble using the software. Sometimes I do have to reread what is being asked for but there wasn't any type of questions asked that were difficult to answer. I have prepared tax return forms by hand, using software that works only in the forms drilling down to the lowest form necessary and through answering questions. I much prefer the question method best which is all Turbo Tax has ever been since I started using it.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax makes filing easier Turbo Tax makes tax filing easier , especially with the support offered .
Date published: 2021-02-25
Rated 5 out of 5 by from Fantabulous best thing EVER to be invented. I love turbo tax!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Nothing but errors and no actual assistance My returns were "rejected" stating that the adjusted gross income is incorrect. I double checked everything and confirmed the number given is correct (even according to the IRS transcript). When I reached out for support I was told there was nothing they could do, they would not give me a refund for the money I paid to file my taxes and my only solution was to print and mail my returns
Date published: 2021-02-25
Rated 5 out of 5 by from I LOVE USING TURBO TAX-SO EASY I APPRECIATE THAT THERE IS SOMEONE ALWAYS AVAILABLE TO HELP ME WHEN I HAVE AN ISSUE. I LOVE THE SEARCH OPTION AS WELL. THANK YOU TURBO TAX
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is very easy! I spoke with two agents and both were very knowledgeable and easy to understand. They helped me and were very appropriate.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome Heather was very helpful. She walked us thru quickly and helped us with the questions we had, Thank you Heather.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is amazing Straight forward step by step instructions to a great refund!
Date published: 2021-02-25
Rated 5 out of 5 by from Great service by Eric Great service by Eric! Attentive to detail and very helpful overall.
Date published: 2021-02-25
Rated 5 out of 5 by from awesome easy to follow directions, make everything to understand with individual
Date published: 2021-02-25
Rated 4 out of 5 by from I have used Turbo Tax for I have used Turbo Tax for over 30 years to date. I haven't ever had any trouble using the software. Sometimes I do have to reread what is being asked for but there wasn't any type of questions asked that were difficult to answer. I have prepared tax return forms by hand, using software that works only in the forms drilling down to the lowest form necessary and through answering questions. I much prefer the question method best which is all Turbo Tax has ever been since I started using it.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax makes filing easier Turbo Tax makes tax filing easier , especially with the support offered .
Date published: 2021-02-25
Rated 5 out of 5 by from Fantabulous best thing EVER to be invented. I love turbo tax!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11612