TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from not as good as before I have used Turbo Tax for years and it has always been a smooth, easy and well guided process. However, this time I had to do the Business version which much to my dismay was not as informative as other products. Personally, I would think that a company like this would offer the full GUIDED version as well as a simplified one for those of us first time uses.
Date published: 2022-03-19
Rated 5 out of 5 by from Works great every time I started doing my own taxes 6 years ago and have never looked back. Turbo Tax and especially their customer service Live Chat's are great.
Date published: 2022-03-19
Rated 5 out of 5 by from Thank you It was a good experience. I am always glad to used turbo tax to speed up my returns.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is great, I like it Very nice tax return tool! user-friendly, easy to follow all steps.
Date published: 2022-03-19
Rated 5 out of 5 by from Put my mind at ease Everything was great. Mandi got through it in a timely manner and put our mind at ease
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax simplified the process and relieved my tax anxiety. Made my first time experience of filing my taxes a non-terrifying process.
Date published: 2022-03-19
Rated 4 out of 5 by from I only look to Turbo Tax this is somewhere around 15 years of using Turbo Tax for our Taxes. I keep returning for a reason, I like it as do my children.
Date published: 2022-03-19
Rated 4 out of 5 by from Mostly good but with some problems for 2021 I've used Turbotax for years. This year, the questions made me skip my college student children' 1099T. I had to go back and review that section and enter the information myself. That saved me $2,000!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was very GOOD! User friendly, great support! The flow of the application was an ease to use. I am not tax not system savvy but was good with this process.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is good but The document retrieval process needs to be improved. Turbotax would not retrieve Chase Bank document or retrieve the improper ones
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 11611
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from not as good as before I have used Turbo Tax for years and it has always been a smooth, easy and well guided process. However, this time I had to do the Business version which much to my dismay was not as informative as other products. Personally, I would think that a company like this would offer the full GUIDED version as well as a simplified one for those of us first time uses.
Date published: 2022-03-19
Rated 5 out of 5 by from Works great every time I started doing my own taxes 6 years ago and have never looked back. Turbo Tax and especially their customer service Live Chat's are great.
Date published: 2022-03-19
Rated 5 out of 5 by from Thank you It was a good experience. I am always glad to used turbo tax to speed up my returns.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is great, I like it Very nice tax return tool! user-friendly, easy to follow all steps.
Date published: 2022-03-19
Rated 5 out of 5 by from Put my mind at ease Everything was great. Mandi got through it in a timely manner and put our mind at ease
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax simplified the process and relieved my tax anxiety. Made my first time experience of filing my taxes a non-terrifying process.
Date published: 2022-03-19
Rated 4 out of 5 by from I only look to Turbo Tax this is somewhere around 15 years of using Turbo Tax for our Taxes. I keep returning for a reason, I like it as do my children.
Date published: 2022-03-19
Rated 4 out of 5 by from Mostly good but with some problems for 2021 I've used Turbotax for years. This year, the questions made me skip my college student children' 1099T. I had to go back and review that section and enter the information myself. That saved me $2,000!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was very GOOD! User friendly, great support! The flow of the application was an ease to use. I am not tax not system savvy but was good with this process.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is good but The document retrieval process needs to be improved. Turbotax would not retrieve Chase Bank document or retrieve the improper ones
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 11611