TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
TRockJenkins from
TurboTax is the best
So fast an easy....never a need to worry. Don't waste your money going to HR block or some other brick and morter tax prep place.
Date published: 2023-04-18
Rated 3 out of 5 by
Jesusis8 from
First Time Filer, Used Turbotax and still alive
I completely take accountability for being a first time filer and with more to learn regarding finances and taxes at large. I must say representative Maurisha with TurboTax customer service was helpful and patient with me, so I am thankful for that; and even learned something new from her. I do believe there was a lack of communication with Turbo Tax to customers (as a first time filer (self-employed)) which lacked to state there was a cost for the filing self-employed, and only after going through the timely task of putting so much information in was I made aware that there was a fee for filing self-employed that my type of filing, though I clicked on free filing and do not recall mention of any additional fee. Basically, the uppercut of a filing fee was not expected, and to have been made aware of the fee to file federal and state would have been helpful, as opposed to seeing the number owed in taxes grow, think that is the total amount to be paid, but then Turbo Tax has its unstated fee. Ultimately, the transparency of the total amount a person is paying (Turbotax fees and tax fees) being posted together to know the total amount as more information is added and numbers are moving up and down can be helpful to know the TOTAL amount of money one is expected to pay. God bless you.
Date published: 2023-04-18
Rated 4 out of 5 by
MM555MM from
Helpful Tax tool
Turbo Tax is a helpful tax filing tool with an easy to use interface.
Date published: 2023-04-18
Rated 2 out of 5 by
SadSarah from
Turbo Tax is expensive
I am a college student and I had to pay over $200 to file my returns. This was 1/3 of my refund.
Date published: 2023-04-18
Rated 5 out of 5 by
Overtaxed Dude from
Easy, even if I hate taxes!
I hate tax time. The only thing that keeps me from wanting to jump off a bridge during tax time is Turbotax. Turbotax, "you've saved me from the bridge again this year". Thanks! Now, I can continue my life as a law abiding, over taxed white guy who just wants to know what it takes or who do you have to know to get a refund around here?
Date published: 2023-04-18
Rated 5 out of 5 by
GmanandLush from
So simple, saves you plenty doing yourself
Best online tax service I’ve used. Costs more than taxact but much easier to navigate.
Date published: 2023-04-18
Rated 2 out of 5 by
JOEY JOJO from
Why can't we file our taxes simply w the gov't?
frustrating and long...............................
Date published: 2023-04-18
Rated 5 out of 5 by
LuisIsai from
Taxes
was great i was able to fill my taxes. Iwill use turbo taxas next year
Date published: 2023-04-18
Rated 5 out of 5 by
Devonte23 from
Curhonda B was very helpful
Easy to do and quick replies from tax expert, Curhonda
Date published: 2023-04-18
Rated 1 out of 5 by
AMRenz from
My last transaction with TurboTax
It starts off very reasonable and then after you get further into your return they FORCE you to upgrade or you can't move forward. It ended up being more than my CPA in the past. $273 for a simple return. I'm done no more! Live support was 1-2 hour wait and didn't know much about the tax code considering they were in a different state.
All TurboTax® Offerings Reviews - Page 1162
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TRockJenkins from
TurboTax is the best
So fast an easy....never a need to worry. Don't waste your money going to HR block or some other brick and morter tax prep place.
Date published: 2023-04-18
Rated 3 out of 5 by
Jesusis8 from
First Time Filer, Used Turbotax and still alive
I completely take accountability for being a first time filer and with more to learn regarding finances and taxes at large. I must say representative Maurisha with TurboTax customer service was helpful and patient with me, so I am thankful for that; and even learned something new from her. I do believe there was a lack of communication with Turbo Tax to customers (as a first time filer (self-employed)) which lacked to state there was a cost for the filing self-employed, and only after going through the timely task of putting so much information in was I made aware that there was a fee for filing self-employed that my type of filing, though I clicked on free filing and do not recall mention of any additional fee. Basically, the uppercut of a filing fee was not expected, and to have been made aware of the fee to file federal and state would have been helpful, as opposed to seeing the number owed in taxes grow, think that is the total amount to be paid, but then Turbo Tax has its unstated fee. Ultimately, the transparency of the total amount a person is paying (Turbotax fees and tax fees) being posted together to know the total amount as more information is added and numbers are moving up and down can be helpful to know the TOTAL amount of money one is expected to pay. God bless you.
Date published: 2023-04-18
Rated 4 out of 5 by
MM555MM from
Helpful Tax tool
Turbo Tax is a helpful tax filing tool with an easy to use interface.
Date published: 2023-04-18
Rated 2 out of 5 by
SadSarah from
Turbo Tax is expensive
I am a college student and I had to pay over $200 to file my returns. This was 1/3 of my refund.
Date published: 2023-04-18
Rated 5 out of 5 by
Overtaxed Dude from
Easy, even if I hate taxes!
I hate tax time. The only thing that keeps me from wanting to jump off a bridge during tax time is Turbotax. Turbotax, "you've saved me from the bridge again this year". Thanks! Now, I can continue my life as a law abiding, over taxed white guy who just wants to know what it takes or who do you have to know to get a refund around here?
Date published: 2023-04-18
Rated 5 out of 5 by
GmanandLush from
So simple, saves you plenty doing yourself
Best online tax service I’ve used. Costs more than taxact but much easier to navigate.
Date published: 2023-04-18
Rated 2 out of 5 by
JOEY JOJO from
Why can't we file our taxes simply w the gov't?
frustrating and long...............................
Date published: 2023-04-18
Rated 5 out of 5 by
LuisIsai from
Taxes
was great i was able to fill my taxes. Iwill use turbo taxas next year
Date published: 2023-04-18
Rated 5 out of 5 by
Devonte23 from
Curhonda B was very helpful
Easy to do and quick replies from tax expert, Curhonda
Date published: 2023-04-18
Rated 1 out of 5 by
AMRenz from
My last transaction with TurboTax
It starts off very reasonable and then after you get further into your return they FORCE you to upgrade or you can't move forward. It ended up being more than my CPA in the past. $273 for a simple return. I'm done no more! Live support was 1-2 hour wait and didn't know much about the tax code considering they were in a different state.
All TurboTax® Offerings Reviews - Page 1162
Date published: 2023-04-18