TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is the best So fast an easy....never a need to worry. Don't waste your money going to HR block or some other brick and morter tax prep place.
Date published: 2023-04-18
Rated 3 out of 5 by from First Time Filer, Used Turbotax and still alive I completely take accountability for being a first time filer and with more to learn regarding finances and taxes at large. I must say representative Maurisha with TurboTax customer service was helpful and patient with me, so I am thankful for that; and even learned something new from her. I do believe there was a lack of communication with Turbo Tax to customers (as a first time filer (self-employed)) which lacked to state there was a cost for the filing self-employed, and only after going through the timely task of putting so much information in was I made aware that there was a fee for filing self-employed that my type of filing, though I clicked on free filing and do not recall mention of any additional fee. Basically, the uppercut of a filing fee was not expected, and to have been made aware of the fee to file federal and state would have been helpful, as opposed to seeing the number owed in taxes grow, think that is the total amount to be paid, but then Turbo Tax has its unstated fee. Ultimately, the transparency of the total amount a person is paying (Turbotax fees and tax fees) being posted together to know the total amount as more information is added and numbers are moving up and down can be helpful to know the TOTAL amount of money one is expected to pay. God bless you.
Date published: 2023-04-18
Rated 4 out of 5 by from Helpful Tax tool Turbo Tax is a helpful tax filing tool with an easy to use interface.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax is expensive I am a college student and I had to pay over $200 to file my returns. This was 1/3 of my refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, even if I hate taxes! I hate tax time. The only thing that keeps me from wanting to jump off a bridge during tax time is Turbotax. Turbotax, "you've saved me from the bridge again this year". Thanks! Now, I can continue my life as a law abiding, over taxed white guy who just wants to know what it takes or who do you have to know to get a refund around here?
Date published: 2023-04-18
Rated 5 out of 5 by from So simple, saves you plenty doing yourself Best online tax service I’ve used. Costs more than taxact but much easier to navigate.
Date published: 2023-04-18
Rated 2 out of 5 by from Why can't we file our taxes simply w the gov't? frustrating and long...............................
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes was great i was able to fill my taxes. Iwill use turbo taxas next year
Date published: 2023-04-18
Rated 5 out of 5 by from Curhonda B was very helpful Easy to do and quick replies from tax expert, Curhonda
Date published: 2023-04-18
Rated 1 out of 5 by from My last transaction with TurboTax It starts off very reasonable and then after you get further into your return they FORCE you to upgrade or you can't move forward. It ended up being more than my CPA in the past. $273 for a simple return. I'm done no more! Live support was 1-2 hour wait and didn't know much about the tax code considering they were in a different state.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1162
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the best So fast an easy....never a need to worry. Don't waste your money going to HR block or some other brick and morter tax prep place.
Date published: 2023-04-18
Rated 3 out of 5 by from First Time Filer, Used Turbotax and still alive I completely take accountability for being a first time filer and with more to learn regarding finances and taxes at large. I must say representative Maurisha with TurboTax customer service was helpful and patient with me, so I am thankful for that; and even learned something new from her. I do believe there was a lack of communication with Turbo Tax to customers (as a first time filer (self-employed)) which lacked to state there was a cost for the filing self-employed, and only after going through the timely task of putting so much information in was I made aware that there was a fee for filing self-employed that my type of filing, though I clicked on free filing and do not recall mention of any additional fee. Basically, the uppercut of a filing fee was not expected, and to have been made aware of the fee to file federal and state would have been helpful, as opposed to seeing the number owed in taxes grow, think that is the total amount to be paid, but then Turbo Tax has its unstated fee. Ultimately, the transparency of the total amount a person is paying (Turbotax fees and tax fees) being posted together to know the total amount as more information is added and numbers are moving up and down can be helpful to know the TOTAL amount of money one is expected to pay. God bless you.
Date published: 2023-04-18
Rated 4 out of 5 by from Helpful Tax tool Turbo Tax is a helpful tax filing tool with an easy to use interface.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax is expensive I am a college student and I had to pay over $200 to file my returns. This was 1/3 of my refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, even if I hate taxes! I hate tax time. The only thing that keeps me from wanting to jump off a bridge during tax time is Turbotax. Turbotax, "you've saved me from the bridge again this year". Thanks! Now, I can continue my life as a law abiding, over taxed white guy who just wants to know what it takes or who do you have to know to get a refund around here?
Date published: 2023-04-18
Rated 5 out of 5 by from So simple, saves you plenty doing yourself Best online tax service I’ve used. Costs more than taxact but much easier to navigate.
Date published: 2023-04-18
Rated 2 out of 5 by from Why can't we file our taxes simply w the gov't? frustrating and long...............................
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes was great i was able to fill my taxes. Iwill use turbo taxas next year
Date published: 2023-04-18
Rated 5 out of 5 by from Curhonda B was very helpful Easy to do and quick replies from tax expert, Curhonda
Date published: 2023-04-18
Rated 1 out of 5 by from My last transaction with TurboTax It starts off very reasonable and then after you get further into your return they FORCE you to upgrade or you can't move forward. It ended up being more than my CPA in the past. $273 for a simple return. I'm done no more! Live support was 1-2 hour wait and didn't know much about the tax code considering they were in a different state.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1162