TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saves a lot of time Used to read the technical tax form instructions and that took days. Now use Tubo Tax questions and can complete taxes in a fraction of time it used to take.
Date published: 2023-02-20
Rated 4 out of 5 by from turbotax I've been using turbotax yearly for over 10 years. so, i think its a good product. something that should be fixed though is the navigation. I would like to keep the mouse in the same place and just click Yes...or Next without having to move the mouse around to find the button to click on it. also, I help my adult children fill out their taxes. they can file for free using the turbotax website but in the turbotax desktop software they get charged to electronically file for state. why not let them submit electronically for free in the desktop software too?
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is great! I didn’t even need an expert, because it was so easy!
Date published: 2023-02-20
Rated 3 out of 5 by from There are some issues when inputting data 1095-A There are issues when it comes to situations where the tax documents involves partial changes due to life style change such as getting a new job and moving out of state. There are loops such as having one state that does not have state taxes but the previous months you have entered a state which has the state tax, so that portion will become a loop. Also data inputs where partial information for 1095-A form and review portion, inputting zeros in that data will trigger a loop to review your form and remove all zeros and blanks, if you input the first time as blanks no issues will occur. Customer service does try to help and actively checks whether your data is correct.
Date published: 2023-02-20
Rated 4 out of 5 by from Was easier this year. Was easier this year. I didn't find any glitches this year. Thanks a bunch!
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and helps explain terms and questions
Date published: 2023-02-20
Rated 4 out of 5 by from TurboTax is number one on my list... I continue to have great experiences on TurboTax I've been filing with TurboTax for approximately 3 years I believe, it may be more beside the point each and every experience was 100% acceptable. I would definitely recommend TurboTax to all of my friends and family members. Thank you TurboTax
Date published: 2023-02-20
Rated 4 out of 5 by from Simple to use Turbo was easy to use for my daughters simple return and my sons military filing. Originally quoted a fee of $130 for both fed and state for our son since there was dividend income and tuition expenses. When we got to the end it was “free”. I’m sure they substituted some of the refund for their fee. I wish they were a little more transparent of that were the case. If indeed it was free when it was all said and done, then two thumbs up to turbo tax. Otherwise I’m a little skeptic.
Date published: 2023-02-20
Rated 3 out of 5 by from Shrugs Love everything except the amount they take out for their own deductions.
Date published: 2023-02-20
Rated 2 out of 5 by from Challenges with Turbo Tax I filed returns for myself, my daughters family and my son. I had a very difficult time getting a straight answer why my return was rejected by the IRS, and my son's simple return, w-2 with an HSA cost far too much to file. I may look elsewhere next year after 10 years with turbo tax. Also very disappointed in this form trying to get a Nickname to file a review is very frustrating.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11599
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Saves a lot of time Used to read the technical tax form instructions and that took days. Now use Tubo Tax questions and can complete taxes in a fraction of time it used to take.
Date published: 2023-02-20
Rated 4 out of 5 by from turbotax I've been using turbotax yearly for over 10 years. so, i think its a good product. something that should be fixed though is the navigation. I would like to keep the mouse in the same place and just click Yes...or Next without having to move the mouse around to find the button to click on it. also, I help my adult children fill out their taxes. they can file for free using the turbotax website but in the turbotax desktop software they get charged to electronically file for state. why not let them submit electronically for free in the desktop software too?
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is great! I didn’t even need an expert, because it was so easy!
Date published: 2023-02-20
Rated 3 out of 5 by from There are some issues when inputting data 1095-A There are issues when it comes to situations where the tax documents involves partial changes due to life style change such as getting a new job and moving out of state. There are loops such as having one state that does not have state taxes but the previous months you have entered a state which has the state tax, so that portion will become a loop. Also data inputs where partial information for 1095-A form and review portion, inputting zeros in that data will trigger a loop to review your form and remove all zeros and blanks, if you input the first time as blanks no issues will occur. Customer service does try to help and actively checks whether your data is correct.
Date published: 2023-02-20
Rated 4 out of 5 by from Was easier this year. Was easier this year. I didn't find any glitches this year. Thanks a bunch!
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and helps explain terms and questions
Date published: 2023-02-20
Rated 4 out of 5 by from TurboTax is number one on my list... I continue to have great experiences on TurboTax I've been filing with TurboTax for approximately 3 years I believe, it may be more beside the point each and every experience was 100% acceptable. I would definitely recommend TurboTax to all of my friends and family members. Thank you TurboTax
Date published: 2023-02-20
Rated 4 out of 5 by from Simple to use Turbo was easy to use for my daughters simple return and my sons military filing. Originally quoted a fee of $130 for both fed and state for our son since there was dividend income and tuition expenses. When we got to the end it was “free”. I’m sure they substituted some of the refund for their fee. I wish they were a little more transparent of that were the case. If indeed it was free when it was all said and done, then two thumbs up to turbo tax. Otherwise I’m a little skeptic.
Date published: 2023-02-20
Rated 3 out of 5 by from Shrugs Love everything except the amount they take out for their own deductions.
Date published: 2023-02-20
Rated 2 out of 5 by from Challenges with Turbo Tax I filed returns for myself, my daughters family and my son. I had a very difficult time getting a straight answer why my return was rejected by the IRS, and my son's simple return, w-2 with an HSA cost far too much to file. I may look elsewhere next year after 10 years with turbo tax. Also very disappointed in this form trying to get a Nickname to file a review is very frustrating.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11599