TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax Turbo tax was easy to follow. This was our first time filling taxes ourselves.
Date published: 2021-02-26
Rated 5 out of 5 by from I use it every year! Easy to use and fast! I use it every year and never have any issues.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful when i needed a rep to call me and he Very easy to use even for a first time user. the reps called quick and helped me out when i needed it.
Date published: 2021-02-26
Rated 4 out of 5 by from Program very helpful. Program was very helpful and walked through the steps. I was help to call in with not a lot of wait, but got hung up on twice and didn't receive a call back.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is GREAT! Sweta with TurboTax was fantastic! She helped me so much in understanding my child tax credit.
Date published: 2021-02-26
Rated 5 out of 5 by from Loved it I have always filed with turbo tax and my whole family uses it too
Date published: 2021-02-26
Rated 1 out of 5 by from Awful Experience I chose to have help with TurboTax live agents and got nowhere. No I’m stuck with paying $90 for service I didn’t receive.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Awesome I truly enjoy using TurboTax! It is easy and such a smooth process. I have been using them for years!
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax 5th year 5th year doing my taxes with TurboTax and always very happy with everything!
Date published: 2021-02-26
Rated 2 out of 5 by from Selected "free-file" and isn't free For a couple year now I've received email notifications about filing my tax returns for free and it hasn't been free at all. They capture you with flashy pages that have $60 crossed out and replaced with $40 then double it on the transmission page to $80. I followed the links with the digital helping guide only to be charged $80 anyway. I had to cancel my "MAX" benefits just to bring the price from $130 to just $80. I understand everyone needs to get paid and all but, when you advertise something it should be that and not a cash grabbing neon sign instead.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11598
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax Turbo tax was easy to follow. This was our first time filling taxes ourselves.
Date published: 2021-02-26
Rated 5 out of 5 by from I use it every year! Easy to use and fast! I use it every year and never have any issues.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful when i needed a rep to call me and he Very easy to use even for a first time user. the reps called quick and helped me out when i needed it.
Date published: 2021-02-26
Rated 4 out of 5 by from Program very helpful. Program was very helpful and walked through the steps. I was help to call in with not a lot of wait, but got hung up on twice and didn't receive a call back.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is GREAT! Sweta with TurboTax was fantastic! She helped me so much in understanding my child tax credit.
Date published: 2021-02-26
Rated 5 out of 5 by from Loved it I have always filed with turbo tax and my whole family uses it too
Date published: 2021-02-26
Rated 1 out of 5 by from Awful Experience I chose to have help with TurboTax live agents and got nowhere. No I’m stuck with paying $90 for service I didn’t receive.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Awesome I truly enjoy using TurboTax! It is easy and such a smooth process. I have been using them for years!
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax 5th year 5th year doing my taxes with TurboTax and always very happy with everything!
Date published: 2021-02-26
Rated 2 out of 5 by from Selected "free-file" and isn't free For a couple year now I've received email notifications about filing my tax returns for free and it hasn't been free at all. They capture you with flashy pages that have $60 crossed out and replaced with $40 then double it on the transmission page to $80. I followed the links with the digital helping guide only to be charged $80 anyway. I had to cancel my "MAX" benefits just to bring the price from $130 to just $80. I understand everyone needs to get paid and all but, when you advertise something it should be that and not a cash grabbing neon sign instead.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11598