TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from quick and easy! The experience every year is simple and Painless!!!!!
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo Tax is good. We believe you purposefully confuse the pay at the end process
Date published: 2022-04-16
Rated 5 out of 5 by from turbotax was great easy to use. prompted me through with ease. gave good explanation where needed.
Date published: 2022-04-16
Rated 4 out of 5 by from Glitch in the review section I have used TurboTax in the past and it's always been great and easy to use but this year it stressed me out a bit. The "Check this Entry" section was not working- it wouldn't let me edit anything and nothing seemed to be wrong. It took me a few google searches to figure out how to get past that glitch- I had to go back to the W-2 entry section and retype what it was asking to edit.
Date published: 2022-04-16
Rated 5 out of 5 by from TAXES RETURNS ARE VERY DOABLE! After using a CPA for a few years, I returned to TurboTax. It took me a long time but I was able to complete my federal and state returns. I liked: 1. inputting many of my documents electronically rather than manually, although in one case Turbotax put the data in the wrong box causing the problem; 2. having access to an expert which I used two times and resolved my issues. 3. The experts really had the expertise required, 4.Even given the nearness to tax deadline the experts were available in short order. I have the confidence to keep on using Turbotax in the future--and it will be easier next time I am sure! One suggestion: Hawaii does not allow private pensions to be untaxable. I did not know that so I put in my private pension in addition to myState of Hawaii pension and Social Security. Turbotax should prevent private pensions from being nontaxable.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax saved me time & money Taxes used to take me several days, entering information by hand and double-checking my entries, having my husband check them, making corrections, getting paperwork in a jumble - now I let TurboTax import the majority of my information, while still giving me the opportunity to review everything that is imported. The organization is so straight-forward, with the opportunity to click on a question to get more information - by the end I felt like I was a tax expert & I was confident everything was entered correctly and I had received every tax break that I was due.
Date published: 2022-04-16
Rated 5 out of 5 by from Great program I have always used Turbo Tax for my taxes and I am happy with the program. I have noticed the program has improved and is a lot smoother in terms of navigating to various forms, schedules etc.,
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax has worked great for me for years! Great resource. Never had any problems or audits using TurboTax.
Date published: 2022-04-16
Rated 3 out of 5 by from Good It was ok I don't know what I'm doing so turbo tax really helped me out I hope I'm done filing and I finally get accepted so I can receive my tax return
Date published: 2022-04-16
Rated 5 out of 5 by from amazing turbotax it made taxes a lot less annoying and a little more faster
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1160
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from quick and easy! The experience every year is simple and Painless!!!!!
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo Tax is good. We believe you purposefully confuse the pay at the end process
Date published: 2022-04-16
Rated 5 out of 5 by from turbotax was great easy to use. prompted me through with ease. gave good explanation where needed.
Date published: 2022-04-16
Rated 4 out of 5 by from Glitch in the review section I have used TurboTax in the past and it's always been great and easy to use but this year it stressed me out a bit. The "Check this Entry" section was not working- it wouldn't let me edit anything and nothing seemed to be wrong. It took me a few google searches to figure out how to get past that glitch- I had to go back to the W-2 entry section and retype what it was asking to edit.
Date published: 2022-04-16
Rated 5 out of 5 by from TAXES RETURNS ARE VERY DOABLE! After using a CPA for a few years, I returned to TurboTax. It took me a long time but I was able to complete my federal and state returns. I liked: 1. inputting many of my documents electronically rather than manually, although in one case Turbotax put the data in the wrong box causing the problem; 2. having access to an expert which I used two times and resolved my issues. 3. The experts really had the expertise required, 4.Even given the nearness to tax deadline the experts were available in short order. I have the confidence to keep on using Turbotax in the future--and it will be easier next time I am sure! One suggestion: Hawaii does not allow private pensions to be untaxable. I did not know that so I put in my private pension in addition to myState of Hawaii pension and Social Security. Turbotax should prevent private pensions from being nontaxable.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax saved me time & money Taxes used to take me several days, entering information by hand and double-checking my entries, having my husband check them, making corrections, getting paperwork in a jumble - now I let TurboTax import the majority of my information, while still giving me the opportunity to review everything that is imported. The organization is so straight-forward, with the opportunity to click on a question to get more information - by the end I felt like I was a tax expert & I was confident everything was entered correctly and I had received every tax break that I was due.
Date published: 2022-04-16
Rated 5 out of 5 by from Great program I have always used Turbo Tax for my taxes and I am happy with the program. I have noticed the program has improved and is a lot smoother in terms of navigating to various forms, schedules etc.,
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax has worked great for me for years! Great resource. Never had any problems or audits using TurboTax.
Date published: 2022-04-16
Rated 3 out of 5 by from Good It was ok I don't know what I'm doing so turbo tax really helped me out I hope I'm done filing and I finally get accepted so I can receive my tax return
Date published: 2022-04-16
Rated 5 out of 5 by from amazing turbotax it made taxes a lot less annoying and a little more faster
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1160