TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Tax filing easy but CUSTOMER SERIVCE= WORST!! Easy to file a tax return but customer service is the worst! I request for assistant call so many times and it states to be called in 5 min but I've only received 1 call which did not help at all. Also, the assistant was not very nice and didn't know what she was doing to help me through with my questions.
Date published: 2022-02-17
Rated 5 out of 5 by from Have been using TurboTax for 4 years Super easy to use, great refund process, great consumer service.
Date published: 2022-02-17
Rated 5 out of 5 by from Tirbo tex is wonderful Turbo tax was so easy and quick to do my taxes I will use Turbo next year
Date published: 2022-02-17
Rated 4 out of 5 by from Reliable I have been using TurboTax for years. My tax return funds have always made it into my direct deposited account in a timely manner.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is easy I've been using TurboTax for the last few years and have been happy with them, but this year not so much. Having to pay because I had some unemployment income when my son didn't have to pay with his unemployment income last year is upsetting. Had to pay $119 for federal and $49 for state and then at the end they added $39 for choosing direct deposit into my bank account when prior years have not been charged like that.
Date published: 2022-02-17
Rated 5 out of 5 by from Great and easy to use Easy to use, works well. I have used Turbo Tax for several years and will continue to use it.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is great it was easy and fast to use, great and fast, saved me time
Date published: 2022-02-17
Rated 5 out of 5 by from Fast & easy to use I've been using turbo tax for 6 years and I'll never go anywhere else. I've used other tax services and paid way more, but would've received the same refund using turbo tax. Easy to use, saves your progress and past filings and explains everything. I love turbo tax!
Date published: 2022-02-17
Rated 5 out of 5 by from great Thanks for being freee sister! You know I'm a broke women!
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME easy to follow and very helpful. has helpful informations
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11585
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Tax filing easy but CUSTOMER SERIVCE= WORST!! Easy to file a tax return but customer service is the worst! I request for assistant call so many times and it states to be called in 5 min but I've only received 1 call which did not help at all. Also, the assistant was not very nice and didn't know what she was doing to help me through with my questions.
Date published: 2022-02-17
Rated 5 out of 5 by from Have been using TurboTax for 4 years Super easy to use, great refund process, great consumer service.
Date published: 2022-02-17
Rated 5 out of 5 by from Tirbo tex is wonderful Turbo tax was so easy and quick to do my taxes I will use Turbo next year
Date published: 2022-02-17
Rated 4 out of 5 by from Reliable I have been using TurboTax for years. My tax return funds have always made it into my direct deposited account in a timely manner.
Date published: 2022-02-17
Rated 4 out of 5 by from TurboTax is easy I've been using TurboTax for the last few years and have been happy with them, but this year not so much. Having to pay because I had some unemployment income when my son didn't have to pay with his unemployment income last year is upsetting. Had to pay $119 for federal and $49 for state and then at the end they added $39 for choosing direct deposit into my bank account when prior years have not been charged like that.
Date published: 2022-02-17
Rated 5 out of 5 by from Great and easy to use Easy to use, works well. I have used Turbo Tax for several years and will continue to use it.
Date published: 2022-02-17
Rated 5 out of 5 by from turbo tax is great it was easy and fast to use, great and fast, saved me time
Date published: 2022-02-17
Rated 5 out of 5 by from Fast & easy to use I've been using turbo tax for 6 years and I'll never go anywhere else. I've used other tax services and paid way more, but would've received the same refund using turbo tax. Easy to use, saves your progress and past filings and explains everything. I love turbo tax!
Date published: 2022-02-17
Rated 5 out of 5 by from great Thanks for being freee sister! You know I'm a broke women!
Date published: 2022-02-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME easy to follow and very helpful. has helpful informations
Date published: 2022-02-17
All TurboTax® Offerings Reviews - Page 11585