TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Good tax filing software, sets the standard. My experience with Turotax has been good this year as in past years. The software continues to be easy to use and I like that it saves information from your past returns. The expert I consulted with this year was great. My only criticism of Turbotax is that since I was divorced in the last couple of years I have had to access information from previous returns, which is extremely difficult because they make you create a new account and won't let you access your old account information unless you file this years' taxes under the old account, which is impossible. I have also noticed finding/looking at information on the forms while completing the process is much less complete and much more difficult than it was several years ago. I understand their desire/need to keep freeloaders from using their program to do their taxes and then opt out at the last minute, but I would rather that there was an option to pay up front/at the beginning of the process, so that I could have greater access throughout the process. I would definitely do that. I just want greater access to my past information and current information throughout the process.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Peasy Experts are quick to call back. Every question answered easy to file.
Date published: 2021-02-25
Rated 5 out of 5 by from Love this product and the customer service Cheryn was the absolute Best with her patience and expertise and knowledge of your product.
Date published: 2021-02-25
Rated 3 out of 5 by from turbo tax deluxe Tax forms were printed unorganized, also had to reprint.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax is NOT free Despite only having 2 W2s, making less than $20,000.yr, and being a student, I still was not a "simple" enough filer for it to be free. Cost 40 because they forced me to use Deluxe and another 40 to file for a state return. Ridiculous
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is awesome Turbo is awesome and I will recommended to others.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great. I have used TurboTax before. This online program guides you through the entire process..
Date published: 2021-02-25
Rated 5 out of 5 by from LOVE TurboTax! I've been using TurboTax for years to file my taxes, and it's extremely easy to use. There's never a doubt that I'm doing things right, and get the most out of my refund.
Date published: 2021-02-25
Rated 4 out of 5 by from Awesome & EZ Tisha was polite and very helpful. Even answered questions about my W4 great experience
Date published: 2021-02-25
Rated 4 out of 5 by from Awesome TurboTax what's a really really good to me so I will tell people to use TurboTax next year
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good tax filing software, sets the standard. My experience with Turotax has been good this year as in past years. The software continues to be easy to use and I like that it saves information from your past returns. The expert I consulted with this year was great. My only criticism of Turbotax is that since I was divorced in the last couple of years I have had to access information from previous returns, which is extremely difficult because they make you create a new account and won't let you access your old account information unless you file this years' taxes under the old account, which is impossible. I have also noticed finding/looking at information on the forms while completing the process is much less complete and much more difficult than it was several years ago. I understand their desire/need to keep freeloaders from using their program to do their taxes and then opt out at the last minute, but I would rather that there was an option to pay up front/at the beginning of the process, so that I could have greater access throughout the process. I would definitely do that. I just want greater access to my past information and current information throughout the process.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy Peasy Experts are quick to call back. Every question answered easy to file.
Date published: 2021-02-25
Rated 5 out of 5 by from Love this product and the customer service Cheryn was the absolute Best with her patience and expertise and knowledge of your product.
Date published: 2021-02-25
Rated 3 out of 5 by from turbo tax deluxe Tax forms were printed unorganized, also had to reprint.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax is NOT free Despite only having 2 W2s, making less than $20,000.yr, and being a student, I still was not a "simple" enough filer for it to be free. Cost 40 because they forced me to use Deluxe and another 40 to file for a state return. Ridiculous
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo is awesome Turbo is awesome and I will recommended to others.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great. I have used TurboTax before. This online program guides you through the entire process..
Date published: 2021-02-25
Rated 5 out of 5 by from LOVE TurboTax! I've been using TurboTax for years to file my taxes, and it's extremely easy to use. There's never a doubt that I'm doing things right, and get the most out of my refund.
Date published: 2021-02-25
Rated 4 out of 5 by from Awesome & EZ Tisha was polite and very helpful. Even answered questions about my W4 great experience
Date published: 2021-02-25
Rated 4 out of 5 by from Awesome TurboTax what's a really really good to me so I will tell people to use TurboTax next year
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11580