TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is easy, just thought I would get more $ Finished my taxes in an hour, but my refund is always pretty light. Probably not their fault.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful explaining the process going through Turbo tax made filing our taxes very easy amd it answered our questions along the way and removed any confusion we had.ux
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is super user friendly! TurboTax easily walked me through all of my tax related life changes, including moving to another state!
Date published: 2021-02-26
Rated 5 out of 5 by from Live I hope it's great for a better experience in such situations
Date published: 2021-02-26
Rated 3 out of 5 by from Fast paperwork, delayed return I did all of my paperwork in January but for some reason Turbotax twice delayed my filing saying that it didn't have the paperwork. Turns out this was just a glitch in the system. It did slow me down by a month or two.
Date published: 2021-02-26
Rated 2 out of 5 by from Not Happy I have never experienced Turbo Tax being so lame ,,, disappointing web site experience,,,
Date published: 2021-02-26
Rated 5 out of 5 by from Always excellent and right Gets better every year. Help was always within 5 minutes as promised and Krista in Dallas fixed all my problems. Thank you!
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO IS GREAT THEY HAVE BEEN VERY HELPFUL GLAD I STARTED TAXING WITH THEM THEIR ALWAYS THERE WHEN U NEED THEM
Date published: 2021-02-26
Rated 5 out of 5 by from The live assistant was awesome The live expert answered my question, and then remoted into my computer to walk me through the rest of the return.
Date published: 2021-02-26
Rated 1 out of 5 by from Very unclear Made me go all the way through til the end, then said it was not free and forced me to start all the way over
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11577
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is easy, just thought I would get more $ Finished my taxes in an hour, but my refund is always pretty light. Probably not their fault.
Date published: 2021-02-26
Rated 5 out of 5 by from Very helpful explaining the process going through Turbo tax made filing our taxes very easy amd it answered our questions along the way and removed any confusion we had.ux
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is super user friendly! TurboTax easily walked me through all of my tax related life changes, including moving to another state!
Date published: 2021-02-26
Rated 5 out of 5 by from Live I hope it's great for a better experience in such situations
Date published: 2021-02-26
Rated 3 out of 5 by from Fast paperwork, delayed return I did all of my paperwork in January but for some reason Turbotax twice delayed my filing saying that it didn't have the paperwork. Turns out this was just a glitch in the system. It did slow me down by a month or two.
Date published: 2021-02-26
Rated 2 out of 5 by from Not Happy I have never experienced Turbo Tax being so lame ,,, disappointing web site experience,,,
Date published: 2021-02-26
Rated 5 out of 5 by from Always excellent and right Gets better every year. Help was always within 5 minutes as promised and Krista in Dallas fixed all my problems. Thank you!
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO IS GREAT THEY HAVE BEEN VERY HELPFUL GLAD I STARTED TAXING WITH THEM THEIR ALWAYS THERE WHEN U NEED THEM
Date published: 2021-02-26
Rated 5 out of 5 by from The live assistant was awesome The live expert answered my question, and then remoted into my computer to walk me through the rest of the return.
Date published: 2021-02-26
Rated 1 out of 5 by from Very unclear Made me go all the way through til the end, then said it was not free and forced me to start all the way over
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11577