TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Just needs a few mor tweeks I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax Business - CD First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax was great Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by from cumbersome and too much of a black box. this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest thing ever I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome Ty turbo tax you were awesome and easy to work with
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is just ok. The software is not clear. I almost missed my S.S. income. Also your charges are to high. I plan to look elsewhere next year.
Date published: 2022-03-31
Rated 5 out of 5 by from easy to use Easy to use. simple directions even for an old fart like me.
Date published: 2022-03-31
Rated 5 out of 5 by from this was really easy to use I get really stressed about office terminology and this was not anything like that. it was really simple to read were i could understand everything. The experts are really friendly and not hard to get a hold of. The wait feature is amazing and i did not have to wait on the phone.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 11562
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Just needs a few mor tweeks I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax Business - CD First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax was great Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by from cumbersome and too much of a black box. this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
Date published: 2022-03-31
Rated 5 out of 5 by from Easiest thing ever I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome Ty turbo tax you were awesome and easy to work with
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is just ok. The software is not clear. I almost missed my S.S. income. Also your charges are to high. I plan to look elsewhere next year.
Date published: 2022-03-31
Rated 5 out of 5 by from easy to use Easy to use. simple directions even for an old fart like me.
Date published: 2022-03-31
Rated 5 out of 5 by from this was really easy to use I get really stressed about office terminology and this was not anything like that. it was really simple to read were i could understand everything. The experts are really friendly and not hard to get a hold of. The wait feature is amazing and i did not have to wait on the phone.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 11562