TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I Love TURBO TAX Great software that guides you along with simple questions! I've used TURBO TAX for over 10 years now.
Date published: 2021-02-26
Rated 5 out of 5 by from awasome very easy to use, they explain everything along the way
Date published: 2021-02-26
Rated 3 out of 5 by from TURBOTAX FREE? HIIDEN FEES INCLUDED it was very helpful but charged me an extra $45 fee that I didn't want ... however turbotax makes it easy to file even without getting help from the live chat
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Awesome Quick, easy, User-friendly with live available help if needed.
Date published: 2021-02-26
Rated 5 out of 5 by from The last item related to the horrible year 2020. TTD is very user friendly. By creating a profile TT saves, and carries over all past info for your future tax filings.
Date published: 2021-02-26
Rated 5 out of 5 by from really easy to use super easy to use and follow the directions. literally gives you step by step and it explains anything you don't understand
Date published: 2021-02-26
Rated 1 out of 5 by from Repeated problems leading to rejection Bugs in the program cause rejections (foreign tax credit for me). Plus the aggravating upsells that I have to click through every time. No, don't want to pay extra for max, never ask me . Just create a program that fills out those forms without mistakes
Date published: 2021-02-26
Rated 1 out of 5 by from I have to pay this much to enter my own info? So with COVID-19 I had to stop working out in Texas when I live in Florida. I have had a big decrease in money earned in 2020. I had to start delivering food with Uber Eats so I had to file as self-employed which Turbo Tax forced me to upgrade to be able to file that way. My return was supposed to be $534 but I have to pay $170 to personally enter in all that information? I did not use the live chat at all which seemed to be the only upgrade from the free version I originally clicked. If I did something wrong while filing is there a chance I could get more on my return? I could use the full $534 from the return, its crazy to have to pay almost $200 to process this automated situation. Especially with the state the country is in.
Date published: 2021-02-26
Rated 5 out of 5 by from Just Great! How fantastic is this? I payed over $300 last year to file my taxes...this year....free of charge! Thank You very much Turbo Tax.
Date published: 2021-02-26
Rated 5 out of 5 by from turbotax is the best Best way to file your taxes they excellent customer service and are always so helpful with any questions
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11562
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love TURBO TAX Great software that guides you along with simple questions! I've used TURBO TAX for over 10 years now.
Date published: 2021-02-26
Rated 5 out of 5 by from awasome very easy to use, they explain everything along the way
Date published: 2021-02-26
Rated 3 out of 5 by from TURBOTAX FREE? HIIDEN FEES INCLUDED it was very helpful but charged me an extra $45 fee that I didn't want ... however turbotax makes it easy to file even without getting help from the live chat
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Awesome Quick, easy, User-friendly with live available help if needed.
Date published: 2021-02-26
Rated 5 out of 5 by from The last item related to the horrible year 2020. TTD is very user friendly. By creating a profile TT saves, and carries over all past info for your future tax filings.
Date published: 2021-02-26
Rated 5 out of 5 by from really easy to use super easy to use and follow the directions. literally gives you step by step and it explains anything you don't understand
Date published: 2021-02-26
Rated 1 out of 5 by from Repeated problems leading to rejection Bugs in the program cause rejections (foreign tax credit for me). Plus the aggravating upsells that I have to click through every time. No, don't want to pay extra for max, never ask me . Just create a program that fills out those forms without mistakes
Date published: 2021-02-26
Rated 1 out of 5 by from I have to pay this much to enter my own info? So with COVID-19 I had to stop working out in Texas when I live in Florida. I have had a big decrease in money earned in 2020. I had to start delivering food with Uber Eats so I had to file as self-employed which Turbo Tax forced me to upgrade to be able to file that way. My return was supposed to be $534 but I have to pay $170 to personally enter in all that information? I did not use the live chat at all which seemed to be the only upgrade from the free version I originally clicked. If I did something wrong while filing is there a chance I could get more on my return? I could use the full $534 from the return, its crazy to have to pay almost $200 to process this automated situation. Especially with the state the country is in.
Date published: 2021-02-26
Rated 5 out of 5 by from Just Great! How fantastic is this? I payed over $300 last year to file my taxes...this year....free of charge! Thank You very much Turbo Tax.
Date published: 2021-02-26
Rated 5 out of 5 by from turbotax is the best Best way to file your taxes they excellent customer service and are always so helpful with any questions
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11562