TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Disappointing I've used TurboTax for 8 years and every year it seems to try harder and harder to squeeze every possible penny out of its customers. I was going to go with another service this year but I was emailed and mailed a coupon from TurboTax so I figured I'd give it one more shot and save $20. I wasn't surprised at all when I got to the checkout page and there was no place to enter the coupon code. I went ahead and paid full price since I already spent 3 hours filing my taxes, half of which was just clicking "No thanks" on the constant invitations to let TurboTax share my information, upgrade to a more expensive version, or open an account with another business. At one point I went to my documents to view my return from last year and was asked to write an explanation as to why I wanted to see that document.
Date published: 2022-02-16
Rated 5 out of 5 by from Great They walk you step by step a very smooth and easy process.
Date published: 2022-02-16
Rated 4 out of 5 by from I kept going in a circle I kept trying to fix the issue it said I had with my email address and it was just going in circles. I had to use a different browser to make it work. Rather frustrating. But otherwise a good program
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo tax is good Filling out the forms was easy and straight forward
Date published: 2022-02-16
Rated 5 out of 5 by from It was very easy to file with Turbo Tax It was so easy to do my taxes the only problem I had was not with Turbo Tax it was with Credit Karma and getting my 2020 taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is easy to use and very helpful. I have been using TurboTax for years and used it to file for my elderly parents so I could save them some money and get a refund for them.
Date published: 2022-02-16
Rated 5 out of 5 by from 5 Stars Fast simple and easy its a great way to file your taxes
Date published: 2022-02-16
Rated 5 out of 5 by from was quick and easy was quick and easy will continue to use turbo tax in the future
Date published: 2022-02-16
Rated 5 out of 5 by from EZ-File It was very EZ to use the free e-file program! Used it last year also! :)
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great Easy to follow prompts, makes taxes easy and simple
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11562
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Disappointing I've used TurboTax for 8 years and every year it seems to try harder and harder to squeeze every possible penny out of its customers. I was going to go with another service this year but I was emailed and mailed a coupon from TurboTax so I figured I'd give it one more shot and save $20. I wasn't surprised at all when I got to the checkout page and there was no place to enter the coupon code. I went ahead and paid full price since I already spent 3 hours filing my taxes, half of which was just clicking "No thanks" on the constant invitations to let TurboTax share my information, upgrade to a more expensive version, or open an account with another business. At one point I went to my documents to view my return from last year and was asked to write an explanation as to why I wanted to see that document.
Date published: 2022-02-16
Rated 5 out of 5 by from Great They walk you step by step a very smooth and easy process.
Date published: 2022-02-16
Rated 4 out of 5 by from I kept going in a circle I kept trying to fix the issue it said I had with my email address and it was just going in circles. I had to use a different browser to make it work. Rather frustrating. But otherwise a good program
Date published: 2022-02-16
Rated 4 out of 5 by from Turbo tax is good Filling out the forms was easy and straight forward
Date published: 2022-02-16
Rated 5 out of 5 by from It was very easy to file with Turbo Tax It was so easy to do my taxes the only problem I had was not with Turbo Tax it was with Credit Karma and getting my 2020 taxes.
Date published: 2022-02-16
Rated 5 out of 5 by from TurboTax is easy to use and very helpful. I have been using TurboTax for years and used it to file for my elderly parents so I could save them some money and get a refund for them.
Date published: 2022-02-16
Rated 5 out of 5 by from 5 Stars Fast simple and easy its a great way to file your taxes
Date published: 2022-02-16
Rated 5 out of 5 by from was quick and easy was quick and easy will continue to use turbo tax in the future
Date published: 2022-02-16
Rated 5 out of 5 by from EZ-File It was very EZ to use the free e-file program! Used it last year also! :)
Date published: 2022-02-16
Rated 5 out of 5 by from Turbo Tax is great Easy to follow prompts, makes taxes easy and simple
Date published: 2022-02-16
All TurboTax® Offerings Reviews - Page 11562