TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
mdtown from
fast and easy
It was fast and easy. Turbotax Covered everything I needed to do.
Date published: 2023-02-20
Rated 3 out of 5 by
Kawazx6r from
It was okay
The llady that helped me was great, but TurboTax wasn't the best. It kept given me a error for claiming teacher tax credit for supplies used for students. I am not a teacher. So I paid the extra money for the live assest because I thought I was doing something wrong. Once I spoke with the live assisted she informed me that TurboTax was having a ginch in the system with Virginia state tax. If TurboTax would have told me this then I wouldn't have had to use the assistant. I email TurboTax asking for a refund and never heard anything from TurboTax also never got an email saying the problem was fixed. Like I said the lady that helped me was great.
Date published: 2023-02-20
Rated 5 out of 5 by
christina42076 from
turbo tax is great
Very easy to use and made simple. Made easy for anyone to use
Date published: 2023-02-20
Rated 5 out of 5 by
PROBIROSA123456 from
EASY
GREAT!FFFFFFFFF............................................
Date published: 2023-02-20
Rated 1 out of 5 by
Magmafiend from
Nickel and Dimes Users
TurboTax, as per usual, continues to squeeze every bit of money that it can out of their users. For example, they tried to charge me a fee to have my file expenses taken out of my return. The fee was the same amount as my file charge! So, they basically almost charged me twice before I caught it. Just had to pay the fee up front instead. Didn't have to do that before! I could have had it taken out of my refund for free, but not this year. Glad to see that the tax services, that we are required to use to file, just keep getting more and more greedy.
Date published: 2023-02-20
Rated 5 out of 5 by
Sara41 from
Great Service
Very friendly and helpful, feel confident that taxes were completed.
Date published: 2023-02-20
Rated 4 out of 5 by
loyal but frustrated from
Great product, except for Windows 10-11
I have loved Turbo Tax for too many years to count... but this years software (2022 tax year) was very problematic and caused me countless headaches and hours to finally get it installed. My hope and expectation is that next year, this will not be an issue
Date published: 2023-02-20
Rated 2 out of 5 by
bsdall from
TurboTax is mid
The way you ask questions make me second guess EVERYTHING I type in. You claim to have an easy to use service, but in reality it's formatted to trap individuals into paying for the "mega deluxe" or whatever they're called packages. Didn't you used to be free back in the day? It's upsetting to pay $38 dollars a piece for federal and state to not even feel confident about what I submit. I get the impression your service KNOWS what my answer is supposed to be to your trap questions, but words them in such a way more than one person will slip up. At the end of it all, your service is most convenient which is why I choose to use it.
Date published: 2023-02-20
Rated 5 out of 5 by
Nobody the first from
Makes it fast
Most thing are really fast, May need some work on the Cyrpto side.
Date published: 2023-02-20
Rated 5 out of 5 by
K1357908642B0864213579 from
great people
Linda and Sekinia were fantastic helping me through this process! They were friendly and able to answer any and all of my questions
All TurboTax® Offerings Reviews - Page 11555
Date published: 2023-02-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mdtown from
fast and easy
It was fast and easy. Turbotax Covered everything I needed to do.
Date published: 2023-02-20
Rated 3 out of 5 by
Kawazx6r from
It was okay
The llady that helped me was great, but TurboTax wasn't the best. It kept given me a error for claiming teacher tax credit for supplies used for students. I am not a teacher. So I paid the extra money for the live assest because I thought I was doing something wrong. Once I spoke with the live assisted she informed me that TurboTax was having a ginch in the system with Virginia state tax. If TurboTax would have told me this then I wouldn't have had to use the assistant. I email TurboTax asking for a refund and never heard anything from TurboTax also never got an email saying the problem was fixed. Like I said the lady that helped me was great.
Date published: 2023-02-20
Rated 5 out of 5 by
christina42076 from
turbo tax is great
Very easy to use and made simple. Made easy for anyone to use
Date published: 2023-02-20
Rated 5 out of 5 by
PROBIROSA123456 from
EASY
GREAT!FFFFFFFFF............................................
Date published: 2023-02-20
Rated 1 out of 5 by
Magmafiend from
Nickel and Dimes Users
TurboTax, as per usual, continues to squeeze every bit of money that it can out of their users. For example, they tried to charge me a fee to have my file expenses taken out of my return. The fee was the same amount as my file charge! So, they basically almost charged me twice before I caught it. Just had to pay the fee up front instead. Didn't have to do that before! I could have had it taken out of my refund for free, but not this year. Glad to see that the tax services, that we are required to use to file, just keep getting more and more greedy.
Date published: 2023-02-20
Rated 5 out of 5 by
Sara41 from
Great Service
Very friendly and helpful, feel confident that taxes were completed.
Date published: 2023-02-20
Rated 4 out of 5 by
loyal but frustrated from
Great product, except for Windows 10-11
I have loved Turbo Tax for too many years to count... but this years software (2022 tax year) was very problematic and caused me countless headaches and hours to finally get it installed. My hope and expectation is that next year, this will not be an issue
Date published: 2023-02-20
Rated 2 out of 5 by
bsdall from
TurboTax is mid
The way you ask questions make me second guess EVERYTHING I type in. You claim to have an easy to use service, but in reality it's formatted to trap individuals into paying for the "mega deluxe" or whatever they're called packages. Didn't you used to be free back in the day? It's upsetting to pay $38 dollars a piece for federal and state to not even feel confident about what I submit. I get the impression your service KNOWS what my answer is supposed to be to your trap questions, but words them in such a way more than one person will slip up. At the end of it all, your service is most convenient which is why I choose to use it.
Date published: 2023-02-20
Rated 5 out of 5 by
Nobody the first from
Makes it fast
Most thing are really fast, May need some work on the Cyrpto side.
Date published: 2023-02-20
Rated 5 out of 5 by
K1357908642B0864213579 from
great people
Linda and Sekinia were fantastic helping me through this process! They were friendly and able to answer any and all of my questions
All TurboTax® Offerings Reviews - Page 11555
Date published: 2023-02-20