TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from fast and easy It was fast and easy. Turbotax Covered everything I needed to do.
Date published: 2023-02-20
Rated 3 out of 5 by from It was okay The llady that helped me was great, but TurboTax wasn't the best. It kept given me a error for claiming teacher tax credit for supplies used for students. I am not a teacher. So I paid the extra money for the live assest because I thought I was doing something wrong. Once I spoke with the live assisted she informed me that TurboTax was having a ginch in the system with Virginia state tax. If TurboTax would have told me this then I wouldn't have had to use the assistant. I email TurboTax asking for a refund and never heard anything from TurboTax also never got an email saying the problem was fixed. Like I said the lady that helped me was great.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax is great Very easy to use and made simple. Made easy for anyone to use
Date published: 2023-02-20
Rated 5 out of 5 by from EASY GREAT!FFFFFFFFF............................................
Date published: 2023-02-20
Rated 1 out of 5 by from Nickel and Dimes Users TurboTax, as per usual, continues to squeeze every bit of money that it can out of their users. For example, they tried to charge me a fee to have my file expenses taken out of my return. The fee was the same amount as my file charge! So, they basically almost charged me twice before I caught it. Just had to pay the fee up front instead. Didn't have to do that before! I could have had it taken out of my refund for free, but not this year. Glad to see that the tax services, that we are required to use to file, just keep getting more and more greedy.
Date published: 2023-02-20
Rated 5 out of 5 by from Great Service Very friendly and helpful, feel confident that taxes were completed.
Date published: 2023-02-20
Rated 4 out of 5 by from Great product, except for Windows 10-11 I have loved Turbo Tax for too many years to count... but this years software (2022 tax year) was very problematic and caused me countless headaches and hours to finally get it installed. My hope and expectation is that next year, this will not be an issue
Date published: 2023-02-20
Rated 2 out of 5 by from TurboTax is mid The way you ask questions make me second guess EVERYTHING I type in. You claim to have an easy to use service, but in reality it's formatted to trap individuals into paying for the "mega deluxe" or whatever they're called packages. Didn't you used to be free back in the day? It's upsetting to pay $38 dollars a piece for federal and state to not even feel confident about what I submit. I get the impression your service KNOWS what my answer is supposed to be to your trap questions, but words them in such a way more than one person will slip up. At the end of it all, your service is most convenient which is why I choose to use it.
Date published: 2023-02-20
Rated 5 out of 5 by from Makes it fast Most thing are really fast, May need some work on the Cyrpto side.
Date published: 2023-02-20
Rated 5 out of 5 by from great people Linda and Sekinia were fantastic helping me through this process! They were friendly and able to answer any and all of my questions
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11555
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from fast and easy It was fast and easy. Turbotax Covered everything I needed to do.
Date published: 2023-02-20
Rated 3 out of 5 by from It was okay The llady that helped me was great, but TurboTax wasn't the best. It kept given me a error for claiming teacher tax credit for supplies used for students. I am not a teacher. So I paid the extra money for the live assest because I thought I was doing something wrong. Once I spoke with the live assisted she informed me that TurboTax was having a ginch in the system with Virginia state tax. If TurboTax would have told me this then I wouldn't have had to use the assistant. I email TurboTax asking for a refund and never heard anything from TurboTax also never got an email saying the problem was fixed. Like I said the lady that helped me was great.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax is great Very easy to use and made simple. Made easy for anyone to use
Date published: 2023-02-20
Rated 5 out of 5 by from EASY GREAT!FFFFFFFFF............................................
Date published: 2023-02-20
Rated 1 out of 5 by from Nickel and Dimes Users TurboTax, as per usual, continues to squeeze every bit of money that it can out of their users. For example, they tried to charge me a fee to have my file expenses taken out of my return. The fee was the same amount as my file charge! So, they basically almost charged me twice before I caught it. Just had to pay the fee up front instead. Didn't have to do that before! I could have had it taken out of my refund for free, but not this year. Glad to see that the tax services, that we are required to use to file, just keep getting more and more greedy.
Date published: 2023-02-20
Rated 5 out of 5 by from Great Service Very friendly and helpful, feel confident that taxes were completed.
Date published: 2023-02-20
Rated 4 out of 5 by from Great product, except for Windows 10-11 I have loved Turbo Tax for too many years to count... but this years software (2022 tax year) was very problematic and caused me countless headaches and hours to finally get it installed. My hope and expectation is that next year, this will not be an issue
Date published: 2023-02-20
Rated 2 out of 5 by from TurboTax is mid The way you ask questions make me second guess EVERYTHING I type in. You claim to have an easy to use service, but in reality it's formatted to trap individuals into paying for the "mega deluxe" or whatever they're called packages. Didn't you used to be free back in the day? It's upsetting to pay $38 dollars a piece for federal and state to not even feel confident about what I submit. I get the impression your service KNOWS what my answer is supposed to be to your trap questions, but words them in such a way more than one person will slip up. At the end of it all, your service is most convenient which is why I choose to use it.
Date published: 2023-02-20
Rated 5 out of 5 by from Makes it fast Most thing are really fast, May need some work on the Cyrpto side.
Date published: 2023-02-20
Rated 5 out of 5 by from great people Linda and Sekinia were fantastic helping me through this process! They were friendly and able to answer any and all of my questions
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11555