TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from When will we be able to enlarge the type? I have been using TurboTax for several years on my Mac. I have never been able to enlarge the type and it is very hard to see as I get older. There is a Zoom under one menu, but that just makes the page bigger without enlarging the type. That is my biggest complaint.
Date published: 2021-02-17
Rated 2 out of 5 by from Not the worst I find the interface confusing and some of the advertising to be misleading. Had trouble using the import forms as pdf. Had to call and talk to a specialist at one point, Shawnee was very patient and helpful. Intuit is divided between quickbooks and turbo tax so if you don't pay attention they will charge you twice for the same services. overall it is better than doing it on paper but taxes are stressful, confusing and obscure.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the best! i have been using TurboTax for over a decade. The quality only improves each year. I file every time with complete confidence that I have thoroughly completed all aspects on my taxes, regardless of what changes have come each year.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome the turbo tax man was great and knows his I well use turbo tax again
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the Boss! Very user friendly and they import most of your information.
Date published: 2021-02-17
Rated 5 out of 5 by from very good no problems at all very easy will use again first time using
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax is user friendly. We've used Turbo tax for 12 years now. It has served us well. The feature "Prem. Services Benefits" is a little tricky. You can only pay for your Turbo Tax fees thru the Federal Refund IF you purchase this Premium Services Benefits. It Does Not Specify this Up Front. Tricky Sales but to be expected.
Date published: 2021-02-17
Rated 5 out of 5 by from Appreciated Great customer service and quick reply from turbotax
Date published: 2021-02-17
Rated 5 out of 5 by from I Love Turbo Tax It was very easy to understand and I like the links I could use if I neded more explanation. Very easy to navigate forward and backwards.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbotax in person is great, not online automated Trying to get answers in the online automated was ridiculous. I needed help with rejected Oregon tax and it kept giving me federal and asking for a code not sent!! Andrena (sp?) on the phone was very helpful Thank you
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11554
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from When will we be able to enlarge the type? I have been using TurboTax for several years on my Mac. I have never been able to enlarge the type and it is very hard to see as I get older. There is a Zoom under one menu, but that just makes the page bigger without enlarging the type. That is my biggest complaint.
Date published: 2021-02-17
Rated 2 out of 5 by from Not the worst I find the interface confusing and some of the advertising to be misleading. Had trouble using the import forms as pdf. Had to call and talk to a specialist at one point, Shawnee was very patient and helpful. Intuit is divided between quickbooks and turbo tax so if you don't pay attention they will charge you twice for the same services. overall it is better than doing it on paper but taxes are stressful, confusing and obscure.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is the best! i have been using TurboTax for over a decade. The quality only improves each year. I file every time with complete confidence that I have thoroughly completed all aspects on my taxes, regardless of what changes have come each year.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is awesome the turbo tax man was great and knows his I well use turbo tax again
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is the Boss! Very user friendly and they import most of your information.
Date published: 2021-02-17
Rated 5 out of 5 by from very good no problems at all very easy will use again first time using
Date published: 2021-02-17
Rated 4 out of 5 by from Turbo Tax is user friendly. We've used Turbo tax for 12 years now. It has served us well. The feature "Prem. Services Benefits" is a little tricky. You can only pay for your Turbo Tax fees thru the Federal Refund IF you purchase this Premium Services Benefits. It Does Not Specify this Up Front. Tricky Sales but to be expected.
Date published: 2021-02-17
Rated 5 out of 5 by from Appreciated Great customer service and quick reply from turbotax
Date published: 2021-02-17
Rated 5 out of 5 by from I Love Turbo Tax It was very easy to understand and I like the links I could use if I neded more explanation. Very easy to navigate forward and backwards.
Date published: 2021-02-17
Rated 4 out of 5 by from Turbotax in person is great, not online automated Trying to get answers in the online automated was ridiculous. I needed help with rejected Oregon tax and it kept giving me federal and asking for a code not sent!! Andrena (sp?) on the phone was very helpful Thank you
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 11554