TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Very expensive Charged me 40fedal 40state 40 for using my taxes to pay 50 just to make sure its done right 170 from my taxes gone this is the last year using this service sorry you been good in the past but now all this fees was never that high sorry not worth it any more
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is Great The questions was very clear and self explanatory for the most part and what I didn't understand the customer service from the support staff was able to assist me with. The customer service was very prompt and efficient.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and simple Turbotax makes it very simple and straight forward, and any questions you may have there are helpful help buttons.
Date published: 2021-02-26
Rated 5 out of 5 by from Very nice I received all answers to my answers with a ph call.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awesome! i liked that i called and asked questions and they were answered. and the CPA Jared did not rush to get me off the phone and he researched for me and gave me good answers.
Date published: 2021-02-26
Rated 3 out of 5 by from Has some kinks to work out this year. There were quite a few kinks and issues with TurboTax this year. Many of them had to do with new tax laws associated with the CARES act and Self-Employment Tax Deferral Options. Even though I selected not to defer tax payments, at the end it still had those figures in the form. We had to hunt on the internet for how to work through this. And the answer was very complicated. I do my taxes every year and have used Turbo Tax numerous years. But this year was frustrating.
Date published: 2021-02-26
Rated 5 out of 5 by from pretty simple pretty simple just read what it tells you to do and do it .basic stuff
Date published: 2021-02-26
Rated 5 out of 5 by from LOVE THE EASY WAY WITH TURBOTAX MY EXPERIENCE WITH TURBO TAX HAS ALWAYS BEEN EASY AND GIVES ME A GREAT SENSE OF ACCOMPLISHMENT. LOVE IT!!!
Date published: 2021-02-26
Rated 5 out of 5 by from easy, fast and accurate Had questions this year and was helped by Kevin! I felt much better after his help!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome It was easy as it can be. All i did was take a picture of my w2 and all the information came up.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11554
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very expensive Charged me 40fedal 40state 40 for using my taxes to pay 50 just to make sure its done right 170 from my taxes gone this is the last year using this service sorry you been good in the past but now all this fees was never that high sorry not worth it any more
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo tax is Great The questions was very clear and self explanatory for the most part and what I didn't understand the customer service from the support staff was able to assist me with. The customer service was very prompt and efficient.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick and simple Turbotax makes it very simple and straight forward, and any questions you may have there are helpful help buttons.
Date published: 2021-02-26
Rated 5 out of 5 by from Very nice I received all answers to my answers with a ph call.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awesome! i liked that i called and asked questions and they were answered. and the CPA Jared did not rush to get me off the phone and he researched for me and gave me good answers.
Date published: 2021-02-26
Rated 3 out of 5 by from Has some kinks to work out this year. There were quite a few kinks and issues with TurboTax this year. Many of them had to do with new tax laws associated with the CARES act and Self-Employment Tax Deferral Options. Even though I selected not to defer tax payments, at the end it still had those figures in the form. We had to hunt on the internet for how to work through this. And the answer was very complicated. I do my taxes every year and have used Turbo Tax numerous years. But this year was frustrating.
Date published: 2021-02-26
Rated 5 out of 5 by from pretty simple pretty simple just read what it tells you to do and do it .basic stuff
Date published: 2021-02-26
Rated 5 out of 5 by from LOVE THE EASY WAY WITH TURBOTAX MY EXPERIENCE WITH TURBO TAX HAS ALWAYS BEEN EASY AND GIVES ME A GREAT SENSE OF ACCOMPLISHMENT. LOVE IT!!!
Date published: 2021-02-26
Rated 5 out of 5 by from easy, fast and accurate Had questions this year and was helped by Kevin! I felt much better after his help!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome It was easy as it can be. All i did was take a picture of my w2 and all the information came up.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11554