TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome Great service, we always come back every year. Thanks a lot!
Date published: 2021-02-19
Rated 5 out of 5 by from GREATEST WAY TO FILE I had a problem and Sam from MISSISSIPPI HELPED ME SOLVE MY PROBLEM. hE WAS FRIENDLY AND VERY PAIENT. thanks again Sam. you helped me when I really needed it. Way to go SAM!!
Date published: 2021-02-19
Rated 5 out of 5 by from Very good experience This is the first time i used a tax service and it was very user friendly and when i needed help turboTax specialist was extremely nice and very helpful.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy breezy Easy to use, had a correction that needed to be made and that was also very convenient to correct and resubmit.
Date published: 2021-02-19
Rated 4 out of 5 by from Federal was great! Virginia State has filing flaw Completing the Federal and filing was easier that personal taxes. The Virginia state version still has flaw requiring an undocumented work around to be able to file.
Date published: 2021-02-19
Rated 4 out of 5 by from State information is sometimes not correct Turbotax does a great job with Federal taxes; however, I found two issues with state returns when the information was transferred. Turbotax was allowing some deductions that were not allowed according to state rules
Date published: 2021-02-19
Rated 4 out of 5 by from Needs improvement Everything works great until you reach the filing section. If you choose to E-File your federal return, it doesn't give you an option to mail your state return.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing Easy to use. Had no problems what so ever its just that simple. They will walk you through every step
Date published: 2021-02-19
Rated 2 out of 5 by from Almost perfect I had an amazing experience until TurboTax told me I had to physically mail a document, which completely defeats the purpose of why I do it online.
Date published: 2021-02-19
Rated 5 out of 5 by from amazing I was able to file my tax as easy as 1,2,3. user friendly. I filed my tax return from comfort of my own home and computer, and get results right away if accepted or rejected.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Great service, we always come back every year. Thanks a lot!
Date published: 2021-02-19
Rated 5 out of 5 by from GREATEST WAY TO FILE I had a problem and Sam from MISSISSIPPI HELPED ME SOLVE MY PROBLEM. hE WAS FRIENDLY AND VERY PAIENT. thanks again Sam. you helped me when I really needed it. Way to go SAM!!
Date published: 2021-02-19
Rated 5 out of 5 by from Very good experience This is the first time i used a tax service and it was very user friendly and when i needed help turboTax specialist was extremely nice and very helpful.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy breezy Easy to use, had a correction that needed to be made and that was also very convenient to correct and resubmit.
Date published: 2021-02-19
Rated 4 out of 5 by from Federal was great! Virginia State has filing flaw Completing the Federal and filing was easier that personal taxes. The Virginia state version still has flaw requiring an undocumented work around to be able to file.
Date published: 2021-02-19
Rated 4 out of 5 by from State information is sometimes not correct Turbotax does a great job with Federal taxes; however, I found two issues with state returns when the information was transferred. Turbotax was allowing some deductions that were not allowed according to state rules
Date published: 2021-02-19
Rated 4 out of 5 by from Needs improvement Everything works great until you reach the filing section. If you choose to E-File your federal return, it doesn't give you an option to mail your state return.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing Easy to use. Had no problems what so ever its just that simple. They will walk you through every step
Date published: 2021-02-19
Rated 2 out of 5 by from Almost perfect I had an amazing experience until TurboTax told me I had to physically mail a document, which completely defeats the purpose of why I do it online.
Date published: 2021-02-19
Rated 5 out of 5 by from amazing I was able to file my tax as easy as 1,2,3. user friendly. I filed my tax return from comfort of my own home and computer, and get results right away if accepted or rejected.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 11551