TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax: Fast and easy! Been using TurboTax for years, still the best form of doing your taxes.
Date published: 2021-05-15
Rated 1 out of 5 by from Never again! I bought turbotax fed+1 state CD from BestBuy every year since 2017. But this year, I bought download version for the same price I paid very year, not realizing that download version did not include a state return! I had to pay extra $45 to download state! Is that a joke? No more turbotax!
Date published: 2021-05-15
Rated 5 out of 5 by from Good tool especially for complicated tax years So in 2020, we had a complex tax year with sales of both home and rental property as well as other situations such as being called to active duty with the military reserves. Using Turbotax Premier provided a pretty comprehensive walkthrough of the different items which made it easier to manage. I recommend Turbotax for anyone that has itemized or complicated taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is the user friendly tax software! Turbo Tax for business is sophisticated and glitch-free software. A great learning experience that makes it fun. I have been using it for few years and never had an issue other than purchasing duplicate software.
Date published: 2021-05-15
Rated 1 out of 5 by from Turbo Tax needs a design update TurboTax feels like it hasn't changed significantly since the early '00s. The datedness is reflected in the visual style, the interface, and the frustrating, circular user flows (I must have had went through the state tax flow for Minnesota about 5 or 6 times, because I clicked elsewhere and re-entered). Can you please improve the user experience? You have a great opportunity to make doing taxes less stressful, not more. As it is, your program is not intuitive nor pleasant.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax done gud they made it easy for me to do the thing so i done did it and then they did it
Date published: 2021-05-15
Rated 3 out of 5 by from TOO EXPENSIVE MISLEADING INFORMATION FRON CONNEX TOO MANY QUESTIONS TO MAKE LOOKS LIKE A LOT OF WORK, AND I DON'T AGRRE TO POST THE REVIEW
Date published: 2021-05-15
Rated 5 out of 5 by from Super convenient and quick This is my third time filing taxes. Using turbotax for the first time and this was the smoothest tax filing experience so far. Turbotax really pushes to maximize your tax return.
Date published: 2021-05-15
Rated 4 out of 5 by from Good Good tool. Helpful for filing online. sdda fsdgfsd
Date published: 2021-05-15
Rated 3 out of 5 by from Used to be great. Not so much anymore. This year's edition seemed buggy. One of those "bugs" caused me a lot of trouble. I called the support department and after 1.5 hours on the phone with their CPA/ Support person, she could not offer a solution. She consulted with someone else on her team and they didn't know the answer either. They all knew the tax rules but the problem was the software. Oh, and then TurboTax nickled and dimed me, charging me $25 to E-file when their marketing materials seem to make it sound like it already includes 1 free state tax filing. They might say it's all "in the small print" and that might be true, but as a customer of many years, I think this is irritating.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1156
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax: Fast and easy! Been using TurboTax for years, still the best form of doing your taxes.
Date published: 2021-05-15
Rated 1 out of 5 by from Never again! I bought turbotax fed+1 state CD from BestBuy every year since 2017. But this year, I bought download version for the same price I paid very year, not realizing that download version did not include a state return! I had to pay extra $45 to download state! Is that a joke? No more turbotax!
Date published: 2021-05-15
Rated 5 out of 5 by from Good tool especially for complicated tax years So in 2020, we had a complex tax year with sales of both home and rental property as well as other situations such as being called to active duty with the military reserves. Using Turbotax Premier provided a pretty comprehensive walkthrough of the different items which made it easier to manage. I recommend Turbotax for anyone that has itemized or complicated taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is the user friendly tax software! Turbo Tax for business is sophisticated and glitch-free software. A great learning experience that makes it fun. I have been using it for few years and never had an issue other than purchasing duplicate software.
Date published: 2021-05-15
Rated 1 out of 5 by from Turbo Tax needs a design update TurboTax feels like it hasn't changed significantly since the early '00s. The datedness is reflected in the visual style, the interface, and the frustrating, circular user flows (I must have had went through the state tax flow for Minnesota about 5 or 6 times, because I clicked elsewhere and re-entered). Can you please improve the user experience? You have a great opportunity to make doing taxes less stressful, not more. As it is, your program is not intuitive nor pleasant.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax done gud they made it easy for me to do the thing so i done did it and then they did it
Date published: 2021-05-15
Rated 3 out of 5 by from TOO EXPENSIVE MISLEADING INFORMATION FRON CONNEX TOO MANY QUESTIONS TO MAKE LOOKS LIKE A LOT OF WORK, AND I DON'T AGRRE TO POST THE REVIEW
Date published: 2021-05-15
Rated 5 out of 5 by from Super convenient and quick This is my third time filing taxes. Using turbotax for the first time and this was the smoothest tax filing experience so far. Turbotax really pushes to maximize your tax return.
Date published: 2021-05-15
Rated 4 out of 5 by from Good Good tool. Helpful for filing online. sdda fsdgfsd
Date published: 2021-05-15
Rated 3 out of 5 by from Used to be great. Not so much anymore. This year's edition seemed buggy. One of those "bugs" caused me a lot of trouble. I called the support department and after 1.5 hours on the phone with their CPA/ Support person, she could not offer a solution. She consulted with someone else on her team and they didn't know the answer either. They all knew the tax rules but the problem was the software. Oh, and then TurboTax nickled and dimed me, charging me $25 to E-file when their marketing materials seem to make it sound like it already includes 1 free state tax filing. They might say it's all "in the small print" and that might be true, but as a customer of many years, I think this is irritating.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1156