TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from This may be my last year using turbo tax The fees are very misleading and I used a higher version than was needed. I used the live help and they just referenced the online database and copied and pasted the answer which did not answer my questions. Then they just disconnected and I was also not sent a survey from employee Jammina who helped me to then just disconnected
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is awesome During your taxes by yourself was just fine I advise everyone to go through TurboTax
Date published: 2021-02-25
Rated 5 out of 5 by from Every year you guys ROCK!!! I was having an issue with a particular form for self-employment and was fighting it on my own until I contacted your CPA. Within minutes she found the issue and fixed it. I was so happy, I could have cried. Thank you!!!!!
Date published: 2021-02-25
Rated 2 out of 5 by from ok I don't like the fact that I can't talk to anyone about an error on my account unless I agree to pay more money to talk to a real live person. It's your error not mine and I have no way of correcting it. Next year I will have my taxes done by one of the free services.
Date published: 2021-02-25
Rated 3 out of 5 by from It's getting more expensive!! I love this sofware, but I don't like the way they start charging you more and more for every little extra thing you need in your tax return. I understand the regular price, but sometimes I don't undertand the extra charges.
Date published: 2021-02-25
Rated 5 out of 5 by from Go Turbo Tax Its so awesome. Easy to use. Wish I knew this sooner.
Date published: 2021-02-25
Rated 5 out of 5 by from Love free tubro tax!!! Was fun and easy! Made my taxes simple and straight forward
Date published: 2021-02-25
Rated 5 out of 5 by from easy first time doing online and it was so easy. i will do it again.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great I received help when I needed and they were able to guide me through thank you
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome way to do your taxes for beginners I did the whole process by myself and it was a great experience
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from This may be my last year using turbo tax The fees are very misleading and I used a higher version than was needed. I used the live help and they just referenced the online database and copied and pasted the answer which did not answer my questions. Then they just disconnected and I was also not sent a survey from employee Jammina who helped me to then just disconnected
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is awesome During your taxes by yourself was just fine I advise everyone to go through TurboTax
Date published: 2021-02-25
Rated 5 out of 5 by from Every year you guys ROCK!!! I was having an issue with a particular form for self-employment and was fighting it on my own until I contacted your CPA. Within minutes she found the issue and fixed it. I was so happy, I could have cried. Thank you!!!!!
Date published: 2021-02-25
Rated 2 out of 5 by from ok I don't like the fact that I can't talk to anyone about an error on my account unless I agree to pay more money to talk to a real live person. It's your error not mine and I have no way of correcting it. Next year I will have my taxes done by one of the free services.
Date published: 2021-02-25
Rated 3 out of 5 by from It's getting more expensive!! I love this sofware, but I don't like the way they start charging you more and more for every little extra thing you need in your tax return. I understand the regular price, but sometimes I don't undertand the extra charges.
Date published: 2021-02-25
Rated 5 out of 5 by from Go Turbo Tax Its so awesome. Easy to use. Wish I knew this sooner.
Date published: 2021-02-25
Rated 5 out of 5 by from Love free tubro tax!!! Was fun and easy! Made my taxes simple and straight forward
Date published: 2021-02-25
Rated 5 out of 5 by from easy first time doing online and it was so easy. i will do it again.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great I received help when I needed and they were able to guide me through thank you
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome way to do your taxes for beginners I did the whole process by myself and it was a great experience
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11550