TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from very quick and easy everything from last year populated i didnt enter much at all simple and easy process filed in less than 30 minutes
Date published: 2021-02-18
Rated 5 out of 5 by from Thank God For This Program So glad this program exists. Saves me time, money, headache, and I can do taxes in my pajamas and don't have to leave the house.
Date published: 2021-02-18
Rated 5 out of 5 by from Great product Really easy to use, anyone can use, will keep using it
Date published: 2021-02-18
Rated 5 out of 5 by from Most helpful friendly customer Representatives I've made probably about 20 calls to TurboTax and no matter what the representatives try their best to solve the issues I've been having and they're always friendly and understanding and compassionate
Date published: 2021-02-18
Rated 2 out of 5 by from Not Like Previous Years I ran in to a lot of technical trouble with the website and had to call twice, which was time consuming. I was charged for filing before I attempted to e-file and was then not able to e-File. I spent 40 minutes on the phone with an agent from turbotax, who eventually instructed me to delete my state return so I could e-File my federal taxes. That worked, but I then had to restart my state return. I was able to e-file my state return, however, I had to pay all over again. The agent was helpful and did give me a discount code to lower the price to $34, but apparently I will have to wait 4-6 weeks to be refunded the 40 dollars I had already paid. I shouldn't have been billed until I had completed the filing process. I use turbotax for convenience and my experience was anything but convenient. They also sent too many emails reminding me to file. I will file when I am ready. I do not need a reminder. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Love turbo tax Always a great and easy way to do taxes. Have used turbo tax for years and never had a problem
Date published: 2021-02-18
Rated 4 out of 5 by from verry simple verry easy to use so far no problems 2nd year filling
Date published: 2021-02-18
Rated 5 out of 5 by from So Easy to Use I've been using Turbo Tax for over 10 years. I find it easy to use regardless of the tax scenario, business income, W2 income, rental property, capital gains, stock income, you name it. Very easy and always accurate!
Date published: 2021-02-18
Rated 3 out of 5 by from Turbo Tax 2020 had too many glitches California return was rejected because of software error. had to resubmit.
Date published: 2021-02-18
Rated 5 out of 5 by from They did great It was really easy,fast, all and all it was was great.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11543
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very quick and easy everything from last year populated i didnt enter much at all simple and easy process filed in less than 30 minutes
Date published: 2021-02-18
Rated 5 out of 5 by from Thank God For This Program So glad this program exists. Saves me time, money, headache, and I can do taxes in my pajamas and don't have to leave the house.
Date published: 2021-02-18
Rated 5 out of 5 by from Great product Really easy to use, anyone can use, will keep using it
Date published: 2021-02-18
Rated 5 out of 5 by from Most helpful friendly customer Representatives I've made probably about 20 calls to TurboTax and no matter what the representatives try their best to solve the issues I've been having and they're always friendly and understanding and compassionate
Date published: 2021-02-18
Rated 2 out of 5 by from Not Like Previous Years I ran in to a lot of technical trouble with the website and had to call twice, which was time consuming. I was charged for filing before I attempted to e-file and was then not able to e-File. I spent 40 minutes on the phone with an agent from turbotax, who eventually instructed me to delete my state return so I could e-File my federal taxes. That worked, but I then had to restart my state return. I was able to e-file my state return, however, I had to pay all over again. The agent was helpful and did give me a discount code to lower the price to $34, but apparently I will have to wait 4-6 weeks to be refunded the 40 dollars I had already paid. I shouldn't have been billed until I had completed the filing process. I use turbotax for convenience and my experience was anything but convenient. They also sent too many emails reminding me to file. I will file when I am ready. I do not need a reminder. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Love turbo tax Always a great and easy way to do taxes. Have used turbo tax for years and never had a problem
Date published: 2021-02-18
Rated 4 out of 5 by from verry simple verry easy to use so far no problems 2nd year filling
Date published: 2021-02-18
Rated 5 out of 5 by from So Easy to Use I've been using Turbo Tax for over 10 years. I find it easy to use regardless of the tax scenario, business income, W2 income, rental property, capital gains, stock income, you name it. Very easy and always accurate!
Date published: 2021-02-18
Rated 3 out of 5 by from Turbo Tax 2020 had too many glitches California return was rejected because of software error. had to resubmit.
Date published: 2021-02-18
Rated 5 out of 5 by from They did great It was really easy,fast, all and all it was was great.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 11543