TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
MRSBELL2015 from
very quick and easy
everything from last year populated i didnt enter much at all simple and easy process filed in less than 30 minutes
Date published: 2021-02-18
Rated 5 out of 5 by
apsarver from
Thank God For This Program
So glad this program exists. Saves me time, money, headache, and I can do taxes in my pajamas and don't have to leave the house.
Date published: 2021-02-18
Rated 5 out of 5 by
Star 2413 from
Great product
Really easy to use, anyone can use, will keep using it
Date published: 2021-02-18
Rated 5 out of 5 by
Brit9 from
Most helpful friendly customer Representatives
I've made probably about 20 calls to TurboTax and no matter what the representatives try their best to solve the issues I've been having and they're always friendly and understanding and compassionate
Date published: 2021-02-18
Rated 2 out of 5 by
Janice4 from
Not Like Previous Years
I ran in to a lot of technical trouble with the website and had to call twice, which was time consuming. I was charged for filing before I attempted to e-file and was then not able to e-File. I spent 40 minutes on the phone with an agent from turbotax, who eventually instructed me to delete my state return so I could e-File my federal taxes. That worked, but I then had to restart my state return. I was able to e-file my state return, however, I had to pay all over again. The agent was helpful and did give me a discount code to lower the price to $34, but apparently I will have to wait 4-6 weeks to be refunded the 40 dollars I had already paid. I shouldn't have been billed until I had completed the filing process. I use turbotax for convenience and my experience was anything but convenient. They also sent too many emails reminding me to file. I will file when I am ready. I do not need a reminder. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by
Anne28 from
Love turbo tax
Always a great and easy way to do taxes. Have used turbo tax for years and never had a problem
Date published: 2021-02-18
Rated 4 out of 5 by
mrtrassh1 from
verry simple
verry easy to use so far no problems 2nd year filling
Date published: 2021-02-18
Rated 5 out of 5 by
Kerri I from
So Easy to Use
I've been using Turbo Tax for over 10 years. I find it easy to use regardless of the tax scenario, business income, W2 income, rental property, capital gains, stock income, you name it. Very easy and always accurate!
Date published: 2021-02-18
Rated 3 out of 5 by
NRodehe from
Turbo Tax 2020 had too many glitches
California return was rejected because of software error. had to resubmit.
Date published: 2021-02-18
Rated 5 out of 5 by
Zippsamantha from
They did great
It was really easy,fast, all and all it was was great.
All TurboTax® Offerings Reviews - Page 11543
Date published: 2021-02-18
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
MRSBELL2015 from
very quick and easy
everything from last year populated i didnt enter much at all simple and easy process filed in less than 30 minutes
Date published: 2021-02-18
Rated 5 out of 5 by
apsarver from
Thank God For This Program
So glad this program exists. Saves me time, money, headache, and I can do taxes in my pajamas and don't have to leave the house.
Date published: 2021-02-18
Rated 5 out of 5 by
Star 2413 from
Great product
Really easy to use, anyone can use, will keep using it
Date published: 2021-02-18
Rated 5 out of 5 by
Brit9 from
Most helpful friendly customer Representatives
I've made probably about 20 calls to TurboTax and no matter what the representatives try their best to solve the issues I've been having and they're always friendly and understanding and compassionate
Date published: 2021-02-18
Rated 2 out of 5 by
Janice4 from
Not Like Previous Years
I ran in to a lot of technical trouble with the website and had to call twice, which was time consuming. I was charged for filing before I attempted to e-file and was then not able to e-File. I spent 40 minutes on the phone with an agent from turbotax, who eventually instructed me to delete my state return so I could e-File my federal taxes. That worked, but I then had to restart my state return. I was able to e-file my state return, however, I had to pay all over again. The agent was helpful and did give me a discount code to lower the price to $34, but apparently I will have to wait 4-6 weeks to be refunded the 40 dollars I had already paid. I shouldn't have been billed until I had completed the filing process. I use turbotax for convenience and my experience was anything but convenient. They also sent too many emails reminding me to file. I will file when I am ready. I do not need a reminder. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by
Anne28 from
Love turbo tax
Always a great and easy way to do taxes. Have used turbo tax for years and never had a problem
Date published: 2021-02-18
Rated 4 out of 5 by
mrtrassh1 from
verry simple
verry easy to use so far no problems 2nd year filling
Date published: 2021-02-18
Rated 5 out of 5 by
Kerri I from
So Easy to Use
I've been using Turbo Tax for over 10 years. I find it easy to use regardless of the tax scenario, business income, W2 income, rental property, capital gains, stock income, you name it. Very easy and always accurate!
Date published: 2021-02-18
Rated 3 out of 5 by
NRodehe from
Turbo Tax 2020 had too many glitches
California return was rejected because of software error. had to resubmit.
Date published: 2021-02-18
Rated 5 out of 5 by
Zippsamantha from
They did great
It was really easy,fast, all and all it was was great.
All TurboTax® Offerings Reviews - Page 11543
Date published: 2021-02-18