TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax Live was Great! Only two minor comments I used the TurboTax Live Delux this year and all-in it was great. I really liked having the opportunity to talk to someone about what my issues were. To be fair I think this was way more helpful than signing up for the TurboTax MAX audit defense. The live CPA's I talked to were very helpful and gave me great advice.So much so that I held off to file my taxes so I get avoid any hassle down the road. Not only that but they took their time and I did not feel rushed like they were just trying to get me off the phone like some customer service rep. Overall they get 5 stars. I only have two complaints: 1) They did not seem very knowledgeable about Au Pair child care and almost sent me down the road of applying for an EIN which I did not need to do. I did my own research prior to and during the call to confirm this was not needed. However, you can blame this on Turbotax software as well as it would be easy for them to add a few extra questions to get it right. 2) For the Turbotax Software does not ask about the Solar or other energy tax credits you have to hunt for it. With such a big dollar amount 26% you would think there would be at least one question about this.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is helpfil makes it easy to go through everything and the update is so much better.
Date published: 2021-02-26
Rated 5 out of 5 by from Best user friendly program yet! First time user of TurboTax Online, worth it without a doubt! From the beginning to end, has an awesome user interface a beginner could use easily. Variety of services with great prices, would highly recommend others to use TurboTax!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best!!!! Great Service!!! Turbo tax gave me the best return possible and the process was very easy to navigate through.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbo tax It was so nice and easy I will use this method from now on to prepare and file my taxes
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the Way to G Very pleased with Turbo tax. Very easy to use and appreciate how it is not difficult to reach an agent if needed.
Date published: 2021-02-26
Rated 5 out of 5 by from Great service I love turbo they get the job done . I’ve been using them for years
Date published: 2021-02-26
Rated 5 out of 5 by from Good software! I like this software to help me to complete my Tax return for 2020. It is so easy to use and safe. I will use it next year!
Date published: 2021-02-26
Rated 5 out of 5 by from super Easy to use. Easy instructions. Live help. Used three years in a row.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was fast and easy!! it was really easy to use will definitely be using on my taxes
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11542
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Live was Great! Only two minor comments I used the TurboTax Live Delux this year and all-in it was great. I really liked having the opportunity to talk to someone about what my issues were. To be fair I think this was way more helpful than signing up for the TurboTax MAX audit defense. The live CPA's I talked to were very helpful and gave me great advice.So much so that I held off to file my taxes so I get avoid any hassle down the road. Not only that but they took their time and I did not feel rushed like they were just trying to get me off the phone like some customer service rep. Overall they get 5 stars. I only have two complaints: 1) They did not seem very knowledgeable about Au Pair child care and almost sent me down the road of applying for an EIN which I did not need to do. I did my own research prior to and during the call to confirm this was not needed. However, you can blame this on Turbotax software as well as it would be easy for them to add a few extra questions to get it right. 2) For the Turbotax Software does not ask about the Solar or other energy tax credits you have to hunt for it. With such a big dollar amount 26% you would think there would be at least one question about this.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is helpfil makes it easy to go through everything and the update is so much better.
Date published: 2021-02-26
Rated 5 out of 5 by from Best user friendly program yet! First time user of TurboTax Online, worth it without a doubt! From the beginning to end, has an awesome user interface a beginner could use easily. Variety of services with great prices, would highly recommend others to use TurboTax!
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best!!!! Great Service!!! Turbo tax gave me the best return possible and the process was very easy to navigate through.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbo tax It was so nice and easy I will use this method from now on to prepare and file my taxes
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the Way to G Very pleased with Turbo tax. Very easy to use and appreciate how it is not difficult to reach an agent if needed.
Date published: 2021-02-26
Rated 5 out of 5 by from Great service I love turbo they get the job done . I’ve been using them for years
Date published: 2021-02-26
Rated 5 out of 5 by from Good software! I like this software to help me to complete my Tax return for 2020. It is so easy to use and safe. I will use it next year!
Date published: 2021-02-26
Rated 5 out of 5 by from super Easy to use. Easy instructions. Live help. Used three years in a row.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax was fast and easy!! it was really easy to use will definitely be using on my taxes
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11542