TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from A we some I dont even know what im doing I hope i did it right
Date published: 2021-02-25
Rated 5 out of 5 by from awesome service she was fast and very friendly I am very grateful for the live reps!
Date published: 2021-02-25
Rated 5 out of 5 by from Love TurboTax! Have used it for many years! Love TurboTax! Have used it for many years! Thank you!
Date published: 2021-02-25
Rated 4 out of 5 by from Could be better This year (February 2021) I had two serious issues with TurboTax: 1) Form 8938 (2020) was not ready or up to date on TurboTax online till 25th February 2021. This caused a few weeks of delay in my filing. 2) Somehow I missed or TurboTax did not ask for applying state refund to estimated tax for next year. All manners of search became a circular loop on Federal refund and estimated tax. It was by luck that I read one of the articles titled California 2016 estimated tax that gave me a hint as to what I missed and how to get there. Few hours of frustration could have been avoided if a search on "State refund applied to next year" would have told me what to do. Other items was good and straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from love this it's so easy! i did it in like 3 second tbh! so anyone can do it i think.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax, so easy a child could do it !! Very easy to understand and they're very helpful if you do encounter a problem. Kudos to TurboTax!!
Date published: 2021-02-25
Rated 5 out of 5 by from Makes filing out LLC returns easy Please create either a Mac version of this, or an online version I can use with my Mac. The ease of doing an LLC return is great.
Date published: 2021-02-25
Rated 4 out of 5 by from Like turbo tax I like turbo tax a lot since I do not like doing taxes. However, This year i was not able to speak with someone. since they wanted me to call. plus the Price for this is increasingly high this year. I find it expensive. I realize it comes out of my return, but still.
Date published: 2021-02-25
Rated 5 out of 5 by from TurBotax helps you step by step. the program downloads information in some cases, making the process of reporting various forms far easier. When I was unable to resolve a complex issue, Customer Service assisted me step by step.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is way better than H&R Block! I have always used H&R Block online, but this year there was a glitch in their software where I could not enter several forms (said they were not ready yet) After contacting them and much frustration, I decided to use TurboTax Online. It was much more thorough than H&R block and not one problem with the software. Very pleased!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11535
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from A we some I dont even know what im doing I hope i did it right
Date published: 2021-02-25
Rated 5 out of 5 by from awesome service she was fast and very friendly I am very grateful for the live reps!
Date published: 2021-02-25
Rated 5 out of 5 by from Love TurboTax! Have used it for many years! Love TurboTax! Have used it for many years! Thank you!
Date published: 2021-02-25
Rated 4 out of 5 by from Could be better This year (February 2021) I had two serious issues with TurboTax: 1) Form 8938 (2020) was not ready or up to date on TurboTax online till 25th February 2021. This caused a few weeks of delay in my filing. 2) Somehow I missed or TurboTax did not ask for applying state refund to estimated tax for next year. All manners of search became a circular loop on Federal refund and estimated tax. It was by luck that I read one of the articles titled California 2016 estimated tax that gave me a hint as to what I missed and how to get there. Few hours of frustration could have been avoided if a search on "State refund applied to next year" would have told me what to do. Other items was good and straight forward.
Date published: 2021-02-25
Rated 5 out of 5 by from love this it's so easy! i did it in like 3 second tbh! so anyone can do it i think.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax, so easy a child could do it !! Very easy to understand and they're very helpful if you do encounter a problem. Kudos to TurboTax!!
Date published: 2021-02-25
Rated 5 out of 5 by from Makes filing out LLC returns easy Please create either a Mac version of this, or an online version I can use with my Mac. The ease of doing an LLC return is great.
Date published: 2021-02-25
Rated 4 out of 5 by from Like turbo tax I like turbo tax a lot since I do not like doing taxes. However, This year i was not able to speak with someone. since they wanted me to call. plus the Price for this is increasingly high this year. I find it expensive. I realize it comes out of my return, but still.
Date published: 2021-02-25
Rated 5 out of 5 by from TurBotax helps you step by step. the program downloads information in some cases, making the process of reporting various forms far easier. When I was unable to resolve a complex issue, Customer Service assisted me step by step.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is way better than H&R Block! I have always used H&R Block online, but this year there was a glitch in their software where I could not enter several forms (said they were not ready yet) After contacting them and much frustration, I decided to use TurboTax Online. It was much more thorough than H&R block and not one problem with the software. Very pleased!!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11535