TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great on line support! Had great online support- was helped thru a couple of issues I had with interest income.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent live customer service I had a very complicated return to file with multiple states of employment, unemployment, foreign accounts and investment purchases. Everything started out fine, but then i ran into some glitches and got totally frustrated. Chandra from live support got on and patiently walked me through every step and correctly the problems. She then went out of her way to find every last deduction to help me get back to a payment amount i was comfortable with. Exceptional service!
Date published: 2021-02-26
Rated 1 out of 5 by from Software bug for wash sales less than $1 don't buy This year's release has a bug that won't allow for wash sales of less than $1. There's no workaround either. I will never buy this crap again.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax dummy clutch! It was so much better to do them online and for FREE! I didn’t have to go to a tax service and get charged $100!
Date published: 2021-02-26
Rated 5 out of 5 by from Client since 2018 "I LOVE TURBOTAX" The TurboTax - Intuit website, and the app are very user friendly. I have been a client since 2018. I absolutely love how easy they make it to E-file your own personal Income Tax Return each year. I'm confident in the security measures they take to keep my information private & secure each year. And I'm grateful to Intuit for assisting me in being confident enough to process my own self prepared tax return. Thanks a million Turbo Tax.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome James helped me along the way and he was amazing thank you
Date published: 2021-02-26
Rated 1 out of 5 by from What tax refund? What is the point of having a tax refund when it cost to file taxes online? Why are you charging us for paying the bill with OUR REFUND? You see the refund is coming, your payment will come than.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy peezy I've had my taxes done by "professionals" the past couple of yeas and both made mistakes that led to me eventually having to pay more unexpectedly. Turbotax was fast and easy and explains everything along the way.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Wonderful Love how easy it is!! So much cheaper than paying someone to do them!!
Date published: 2021-02-26
Rated 5 out of 5 by from amazing very easy. helpfull questions. and they have a call back system and help line with appointment
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11533
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great on line support! Had great online support- was helped thru a couple of issues I had with interest income.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent live customer service I had a very complicated return to file with multiple states of employment, unemployment, foreign accounts and investment purchases. Everything started out fine, but then i ran into some glitches and got totally frustrated. Chandra from live support got on and patiently walked me through every step and correctly the problems. She then went out of her way to find every last deduction to help me get back to a payment amount i was comfortable with. Exceptional service!
Date published: 2021-02-26
Rated 1 out of 5 by from Software bug for wash sales less than $1 don't buy This year's release has a bug that won't allow for wash sales of less than $1. There's no workaround either. I will never buy this crap again.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax dummy clutch! It was so much better to do them online and for FREE! I didn’t have to go to a tax service and get charged $100!
Date published: 2021-02-26
Rated 5 out of 5 by from Client since 2018 "I LOVE TURBOTAX" The TurboTax - Intuit website, and the app are very user friendly. I have been a client since 2018. I absolutely love how easy they make it to E-file your own personal Income Tax Return each year. I'm confident in the security measures they take to keep my information private & secure each year. And I'm grateful to Intuit for assisting me in being confident enough to process my own self prepared tax return. Thanks a million Turbo Tax.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is awesome James helped me along the way and he was amazing thank you
Date published: 2021-02-26
Rated 1 out of 5 by from What tax refund? What is the point of having a tax refund when it cost to file taxes online? Why are you charging us for paying the bill with OUR REFUND? You see the refund is coming, your payment will come than.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy peezy I've had my taxes done by "professionals" the past couple of yeas and both made mistakes that led to me eventually having to pay more unexpectedly. Turbotax was fast and easy and explains everything along the way.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Wonderful Love how easy it is!! So much cheaper than paying someone to do them!!
Date published: 2021-02-26
Rated 5 out of 5 by from amazing very easy. helpfull questions. and they have a call back system and help line with appointment
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11533