TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very helpful! It' convenient. I can work on and off my tax return based on my pace.
Date published: 2022-03-25
Rated 5 out of 5 by from Super easy and helpful Always super easy, fast and efficient. I have filed with turbotax four years in a row now, I will continue to file with them every year
Date published: 2022-03-25
Rated 5 out of 5 by from Easiest thing Ive ever done Last couple years since I got married, I have done our taxes and it has taken me FOREVER because of my husbands stocks and crypto exchanges. I just did not feel like dealing with it this year so we opted for Full service. I literally just uploaded all the documents and the tax expert had them done so quickly and I didn't have to worry about a thing!
Date published: 2022-03-25
Rated 5 out of 5 by from Fast, Accurate and Easy to use Turbo Tax is quite simply the best tax prep software on the market today. Year after year they continue to shine!
Date published: 2022-03-25
Rated 5 out of 5 by from easy Really worried how hard it would be - but it was so easy
Date published: 2022-03-25
Rated 5 out of 5 by from Great! Julie was very helpful and patient with me as we went through my documents to fix the problems.
Date published: 2022-03-25
Rated 5 out of 5 by from Love Turbo Tax So easy to understand. Trust Turbo Tax every year.
Date published: 2022-03-25
Rated 5 out of 5 by from It's Too Easy Not To Use It So easy to use. Makes taxes fun and easy to understand.
Date published: 2022-03-25
Rated 5 out of 5 by from I love it! My turbo tax guy is the best, I won't use anybody else!
Date published: 2022-03-25
Rated 4 out of 5 by from Good, but... I had a wage earners tax refund from Kansas City, and Turbo Tax would not allow me to enter that 1099-G information anywhere. The one location that was specifically for 1099-G did not have a wage earners tax refund option for the type of 1099-G payment I received. I had to just add it to my previous years' State refund total. I don't know if that was the right thing to do or not, and it was the only place I could see to claim it. Additionally, when filling out the Missouri State form, it asked me if I had a Kansas City tax refund. I entered the information, but then Turbo Tax wouldn't allow me to enter it, stating that KANSAS CITY REFUND SHOULD NOT EXCEED THE PRIOR YEAR STATE AND LOCAL TAX REFUND REPORTED AS TAXABLE ON YOUR FEDERAL RETURN. I could get no information about how to resolve this, so I had to change it to zero. Again, hope I don't get into trouble for this. This is the first time I've had trouble with Trubro Tax. I probably won't be back next year.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 11531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very helpful! It' convenient. I can work on and off my tax return based on my pace.
Date published: 2022-03-25
Rated 5 out of 5 by from Super easy and helpful Always super easy, fast and efficient. I have filed with turbotax four years in a row now, I will continue to file with them every year
Date published: 2022-03-25
Rated 5 out of 5 by from Easiest thing Ive ever done Last couple years since I got married, I have done our taxes and it has taken me FOREVER because of my husbands stocks and crypto exchanges. I just did not feel like dealing with it this year so we opted for Full service. I literally just uploaded all the documents and the tax expert had them done so quickly and I didn't have to worry about a thing!
Date published: 2022-03-25
Rated 5 out of 5 by from Fast, Accurate and Easy to use Turbo Tax is quite simply the best tax prep software on the market today. Year after year they continue to shine!
Date published: 2022-03-25
Rated 5 out of 5 by from easy Really worried how hard it would be - but it was so easy
Date published: 2022-03-25
Rated 5 out of 5 by from Great! Julie was very helpful and patient with me as we went through my documents to fix the problems.
Date published: 2022-03-25
Rated 5 out of 5 by from Love Turbo Tax So easy to understand. Trust Turbo Tax every year.
Date published: 2022-03-25
Rated 5 out of 5 by from It's Too Easy Not To Use It So easy to use. Makes taxes fun and easy to understand.
Date published: 2022-03-25
Rated 5 out of 5 by from I love it! My turbo tax guy is the best, I won't use anybody else!
Date published: 2022-03-25
Rated 4 out of 5 by from Good, but... I had a wage earners tax refund from Kansas City, and Turbo Tax would not allow me to enter that 1099-G information anywhere. The one location that was specifically for 1099-G did not have a wage earners tax refund option for the type of 1099-G payment I received. I had to just add it to my previous years' State refund total. I don't know if that was the right thing to do or not, and it was the only place I could see to claim it. Additionally, when filling out the Missouri State form, it asked me if I had a Kansas City tax refund. I entered the information, but then Turbo Tax wouldn't allow me to enter it, stating that KANSAS CITY REFUND SHOULD NOT EXCEED THE PRIOR YEAR STATE AND LOCAL TAX REFUND REPORTED AS TAXABLE ON YOUR FEDERAL RETURN. I could get no information about how to resolve this, so I had to change it to zero. Again, hope I don't get into trouble for this. This is the first time I've had trouble with Trubro Tax. I probably won't be back next year.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 11531