TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 3 out of 5 by
No12345678 from
Difficult for military
It's hard for military and spouses to file their federal and state taxes without a stressful and complicated work around.
Date published: 2023-04-18
Rated 1 out of 5 by
JTh13 from
Turbotax is a complete waste of time and money
TurboTax has been great in previous years and never cost me more than $100 for the most extreme of situations, but I had to pay nearly $200 with no options to do so any cheaper due to a single new form which I was fine with fully manually entering as it only had 4 lines. What a waste of my time and money, especially with the "but wait, there's more" crappy offers. Will not be returning again.
Date published: 2023-04-18
Rated 4 out of 5 by
RUSSELL9 from
THE CATCHING AND FIXING THE 1095 WAS AWESOME
VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by
enough is enough from
RELIEF
I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by
idontwanttoxo from
Turbotax depresses me
Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by
BetaZeta from
Efficient and Effective Service
For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by
DougTinTX from
App did a fair job, customer service was TERRIBLE
The web app functioned (mostly) well - except for not letting me select "Checking" for the type of bank account I wanted to use to pay my tax bill. Followed the steps through the online assistant, phoned the help line, heard "28 minute wait" and opted for the call back. Good news: it did in fact call back. Bad news: automated voice said "this is the last time we'll call back" and hung up! Epic fail, chalk one up to the "no help whatsoever" desk.
Date published: 2023-04-18
Rated 5 out of 5 by
ask993 from
Turbo Tax makes it easy
They walk you through everything you need to do. Nice process
Date published: 2023-04-18
Rated 5 out of 5 by
Ice storm from
Very easy
The tax return process was done quickly and was very easy
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Turbo is the way to GO!
I’ve been using Turbo Tax for a longtime now and I will say that I couldn’t be happier. Turbo gets me through the process in no time.
All TurboTax® Offerings Reviews - Page 1153
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
No12345678 from
Difficult for military
It's hard for military and spouses to file their federal and state taxes without a stressful and complicated work around.
Date published: 2023-04-18
Rated 1 out of 5 by
JTh13 from
Turbotax is a complete waste of time and money
TurboTax has been great in previous years and never cost me more than $100 for the most extreme of situations, but I had to pay nearly $200 with no options to do so any cheaper due to a single new form which I was fine with fully manually entering as it only had 4 lines. What a waste of my time and money, especially with the "but wait, there's more" crappy offers. Will not be returning again.
Date published: 2023-04-18
Rated 4 out of 5 by
RUSSELL9 from
THE CATCHING AND FIXING THE 1095 WAS AWESOME
VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by
enough is enough from
RELIEF
I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by
idontwanttoxo from
Turbotax depresses me
Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by
BetaZeta from
Efficient and Effective Service
For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by
DougTinTX from
App did a fair job, customer service was TERRIBLE
The web app functioned (mostly) well - except for not letting me select "Checking" for the type of bank account I wanted to use to pay my tax bill. Followed the steps through the online assistant, phoned the help line, heard "28 minute wait" and opted for the call back. Good news: it did in fact call back. Bad news: automated voice said "this is the last time we'll call back" and hung up! Epic fail, chalk one up to the "no help whatsoever" desk.
Date published: 2023-04-18
Rated 5 out of 5 by
ask993 from
Turbo Tax makes it easy
They walk you through everything you need to do. Nice process
Date published: 2023-04-18
Rated 5 out of 5 by
Ice storm from
Very easy
The tax return process was done quickly and was very easy
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Turbo is the way to GO!
I’ve been using Turbo Tax for a longtime now and I will say that I couldn’t be happier. Turbo gets me through the process in no time.
All TurboTax® Offerings Reviews - Page 1153
Date published: 2023-04-18