TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Difficult for military It's hard for military and spouses to file their federal and state taxes without a stressful and complicated work around.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is a complete waste of time and money TurboTax has been great in previous years and never cost me more than $100 for the most extreme of situations, but I had to pay nearly $200 with no options to do so any cheaper due to a single new form which I was fine with fully manually entering as it only had 4 lines. What a waste of my time and money, especially with the "but wait, there's more" crappy offers. Will not be returning again.
Date published: 2023-04-18
Rated 4 out of 5 by from THE CATCHING AND FIXING THE 1095 WAS AWESOME VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by from RELIEF I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax depresses me Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by from Efficient and Effective Service For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by from App did a fair job, customer service was TERRIBLE The web app functioned (mostly) well - except for not letting me select "Checking" for the type of bank account I wanted to use to pay my tax bill. Followed the steps through the online assistant, phoned the help line, heard "28 minute wait" and opted for the call back. Good news: it did in fact call back. Bad news: automated voice said "this is the last time we'll call back" and hung up! Epic fail, chalk one up to the "no help whatsoever" desk.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it easy They walk you through everything you need to do. Nice process
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy The tax return process was done quickly and was very easy
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is the way to GO! I’ve been using Turbo Tax for a longtime now and I will say that I couldn’t be happier. Turbo gets me through the process in no time.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1153
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Difficult for military It's hard for military and spouses to file their federal and state taxes without a stressful and complicated work around.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is a complete waste of time and money TurboTax has been great in previous years and never cost me more than $100 for the most extreme of situations, but I had to pay nearly $200 with no options to do so any cheaper due to a single new form which I was fine with fully manually entering as it only had 4 lines. What a waste of my time and money, especially with the "but wait, there's more" crappy offers. Will not be returning again.
Date published: 2023-04-18
Rated 4 out of 5 by from THE CATCHING AND FIXING THE 1095 WAS AWESOME VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by from RELIEF I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax depresses me Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by from Efficient and Effective Service For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by from App did a fair job, customer service was TERRIBLE The web app functioned (mostly) well - except for not letting me select "Checking" for the type of bank account I wanted to use to pay my tax bill. Followed the steps through the online assistant, phoned the help line, heard "28 minute wait" and opted for the call back. Good news: it did in fact call back. Bad news: automated voice said "this is the last time we'll call back" and hung up! Epic fail, chalk one up to the "no help whatsoever" desk.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it easy They walk you through everything you need to do. Nice process
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy The tax return process was done quickly and was very easy
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is the way to GO! I’ve been using Turbo Tax for a longtime now and I will say that I couldn’t be happier. Turbo gets me through the process in no time.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1153