TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from User Friendly, and simply Amazing. Turbo Tax is my Go to place to file my Taxes, I've you this software for many years.
Date published: 2021-02-26
Rated 5 out of 5 by from It was easy to do it was simple and easy to do and understand. Fill in the blanks.
Date published: 2021-02-26
Rated 3 out of 5 by from I had some problems I had to call Turbo Tax for help probably about 6 different times. Most of the customer service reps were unhelpful, as they were not tax experts. When I requested a tax expert's help, the appointment was scheduled for 12 days in the future. I was almost done and I just wanted to finish them!!! I only had a couple of questions, so I ended up asking a friend. If you are not an expert, and your taxes are relatively complicated, then I would consider other options.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO Tax is AWESOME Fastest way to file your taxes and get your return back. You get the most return for the money you spend. you don't have to pay the people filing because Turbo Tax does it for you. Greatest product on the market. Tried H&R Block before. Cost most of my return. Friend told me try Turbo Tax. So I did. Spent hours in H&R block 30 min with Turbo Tax. Would have gotten back $1000 more dollars with Turbo instead of H&R Block.
Date published: 2021-02-26
Rated 5 out of 5 by from I had a blast! The system is detailed, structured, and thorough which made it an error proof program for me. The categories are designed user friendly and for Laymen computer users. It guides you step by step from the beginning to the end with the added on feature of technical support if needed.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Turbo Tax is very user Friendly. That's why I do it myself every year
Date published: 2021-02-26
Rated 5 out of 5 by from reliable and accurate results-as always This is my eighth or ninth year with Turbotax. We've always been impressed with how simple and quick it is. I usually finish in about 90 minutes and we are always happy with the results. I particularly like the little click-on boxes used to explain each step if needed. we used to spend hours preparing to visit H&R Block, then spend a long time there. And although they were very nice people, it was never a very fun experience. A visit to my dentist is more pleasant.
Date published: 2021-02-26
Rated 1 out of 5 by from NOT TOO GOOD PROGRAMING ERROR CAUSED MY STATE RETURN TO BE REJECTED. SENT IT OFF AGAIN WITH UPDATED FED RETURN WAITING TO SEE WHAT HAPPENS NOW
Date published: 2021-02-26
Rated 5 out of 5 by from Great Everything seems awesome and great I look forward to get more than that
Date published: 2021-02-26
Rated 3 out of 5 by from Beware of mandatory upgrades Turbotax is user friendly and efficient. That being said if you received unemployment this year know that there will be a mandatory upgrade to the deluxe version for $140. Also if you choose to have it taken from your refund there is a $40 fee.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11518
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User Friendly, and simply Amazing. Turbo Tax is my Go to place to file my Taxes, I've you this software for many years.
Date published: 2021-02-26
Rated 5 out of 5 by from It was easy to do it was simple and easy to do and understand. Fill in the blanks.
Date published: 2021-02-26
Rated 3 out of 5 by from I had some problems I had to call Turbo Tax for help probably about 6 different times. Most of the customer service reps were unhelpful, as they were not tax experts. When I requested a tax expert's help, the appointment was scheduled for 12 days in the future. I was almost done and I just wanted to finish them!!! I only had a couple of questions, so I ended up asking a friend. If you are not an expert, and your taxes are relatively complicated, then I would consider other options.
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO Tax is AWESOME Fastest way to file your taxes and get your return back. You get the most return for the money you spend. you don't have to pay the people filing because Turbo Tax does it for you. Greatest product on the market. Tried H&R Block before. Cost most of my return. Friend told me try Turbo Tax. So I did. Spent hours in H&R block 30 min with Turbo Tax. Would have gotten back $1000 more dollars with Turbo instead of H&R Block.
Date published: 2021-02-26
Rated 5 out of 5 by from I had a blast! The system is detailed, structured, and thorough which made it an error proof program for me. The categories are designed user friendly and for Laymen computer users. It guides you step by step from the beginning to the end with the added on feature of technical support if needed.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Turbo Tax is very user Friendly. That's why I do it myself every year
Date published: 2021-02-26
Rated 5 out of 5 by from reliable and accurate results-as always This is my eighth or ninth year with Turbotax. We've always been impressed with how simple and quick it is. I usually finish in about 90 minutes and we are always happy with the results. I particularly like the little click-on boxes used to explain each step if needed. we used to spend hours preparing to visit H&R Block, then spend a long time there. And although they were very nice people, it was never a very fun experience. A visit to my dentist is more pleasant.
Date published: 2021-02-26
Rated 1 out of 5 by from NOT TOO GOOD PROGRAMING ERROR CAUSED MY STATE RETURN TO BE REJECTED. SENT IT OFF AGAIN WITH UPDATED FED RETURN WAITING TO SEE WHAT HAPPENS NOW
Date published: 2021-02-26
Rated 5 out of 5 by from Great Everything seems awesome and great I look forward to get more than that
Date published: 2021-02-26
Rated 3 out of 5 by from Beware of mandatory upgrades Turbotax is user friendly and efficient. That being said if you received unemployment this year know that there will be a mandatory upgrade to the deluxe version for $140. Also if you choose to have it taken from your refund there is a $40 fee.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11518