TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Always the best I use Turbotax every year and helps me save money every time
Date published: 2023-02-20
Rated 3 out of 5 by from Forced to upgrade I've been using TurboTax for 6 years and have never had any problems. This year, everything was going smoothly. I had my usual documents and deductions, yet right before filing, the program forced me to upgrade to Premium because I claimed stock and bond investments, which I have had and claimed for years. This is the first time I couldn't select the level I needed (this is not to mention the price hikes over the last several years). I originally chose this program for its ease of DIY filing, so I find it almost discriminatory to charge me for the TYPE of information that I still had to manually input.
Date published: 2023-02-20
Rated 2 out of 5 by from Fees are too expensive! The fees are too expensive. 39 for the fees to come out of the return is ridiculous.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is excellent I have been using turbo tax from last several years. Everytime I use it's getting simpler. Please keep up the good work
Date published: 2023-02-20
Rated 5 out of 5 by from Great product for e-filing taxes Very easy to complete and saves a lot of time compared to doing it yourself
Date published: 2023-02-20
Rated 4 out of 5 by from Fairly easy This process was made easier. It was simple and easy to understand.
Date published: 2023-02-20
Rated 4 out of 5 by from Great service to use Was easy to file. Nothing else to say. Have used for years.
Date published: 2023-02-20
Rated 5 out of 5 by from The expert tax care Carol was so patient and helpful. She went through all the individual actions and what was the problem and how to remedy. We went one by one even if it wasn't the problem, just to confirm that each step was accurate.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax works like they say it will. Easy to use.
Date published: 2023-02-20
Rated 5 out of 5 by from Love It Been using this program for over 10 years Its the BEST
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11516
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always the best I use Turbotax every year and helps me save money every time
Date published: 2023-02-20
Rated 3 out of 5 by from Forced to upgrade I've been using TurboTax for 6 years and have never had any problems. This year, everything was going smoothly. I had my usual documents and deductions, yet right before filing, the program forced me to upgrade to Premium because I claimed stock and bond investments, which I have had and claimed for years. This is the first time I couldn't select the level I needed (this is not to mention the price hikes over the last several years). I originally chose this program for its ease of DIY filing, so I find it almost discriminatory to charge me for the TYPE of information that I still had to manually input.
Date published: 2023-02-20
Rated 2 out of 5 by from Fees are too expensive! The fees are too expensive. 39 for the fees to come out of the return is ridiculous.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is excellent I have been using turbo tax from last several years. Everytime I use it's getting simpler. Please keep up the good work
Date published: 2023-02-20
Rated 5 out of 5 by from Great product for e-filing taxes Very easy to complete and saves a lot of time compared to doing it yourself
Date published: 2023-02-20
Rated 4 out of 5 by from Fairly easy This process was made easier. It was simple and easy to understand.
Date published: 2023-02-20
Rated 4 out of 5 by from Great service to use Was easy to file. Nothing else to say. Have used for years.
Date published: 2023-02-20
Rated 5 out of 5 by from The expert tax care Carol was so patient and helpful. She went through all the individual actions and what was the problem and how to remedy. We went one by one even if it wasn't the problem, just to confirm that each step was accurate.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax works like they say it will. Easy to use.
Date published: 2023-02-20
Rated 5 out of 5 by from Love It Been using this program for over 10 years Its the BEST
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11516