TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Actually, don't mind doing taxes I love how turbo tax walks you through each step and makes sure you know what you are doing and has the option to double check them when you are done.
Date published: 2023-02-21
Rated 2 out of 5 by from Lots of money for little retrun I am a young person with only part-time jobs. I did not expect too much money back this year, but in the end, TurboTax charged me about half of the amount that I was getting back. There should be some kind of discount for low incomes.
Date published: 2023-02-21
Rated 3 out of 5 by from TurboTax Suggested Seemingly Unnecessary Upgrade I've used TurboTax for years. The interface is clear. The things I didn't like this year was: 1) It suggested that I upgrade to the small business version to get a better deduction, but just took the standard deduction anyway. The only way to undo that choice would have been to erase and re-enter all my data. 2) There was some kind of bug that caused the federal return to be rejects and they asked me to wait until it was fixed later in month. First time that ever happened.
Date published: 2023-02-21
Rated 5 out of 5 by from Very easy to use Simple to use and done pretty fast. I like that it fills in most everything for me. Since I am a past customer.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is Great!! My live expert at Turbo Tax, Kevin was very professional and was able to get me to finalize my return quickly and efficient. He was very pleasant and knowledgeable about the product.
Date published: 2023-02-21
Rated 3 out of 5 by from Gave TurboTax a low rating this year. I have used TurboTax since 2009 with no problems until this year. I had to buy TurboTax Deluxe two times before I could get the State return to load. Not sure if it was your TurboTax software or my old computer. I plan to replace my computer soon and will decide next year whether to use TurboTax again.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax was great and easy to use The program was simple and easy to use and walked me through each section of the program.
Date published: 2023-02-21
Rated 5 out of 5 by from so easy easy to read, help all thru the process. I have used Turbo Tax for several years. without any problems
Date published: 2023-02-21
Rated 4 out of 5 by from I like turbo tax It’s good and easy but gets more expensive every year
Date published: 2023-02-21
Rated 4 out of 5 by from turbo tax on line took a while, but through the process got live help when needed and questions were all answered.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11516
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Actually, don't mind doing taxes I love how turbo tax walks you through each step and makes sure you know what you are doing and has the option to double check them when you are done.
Date published: 2023-02-21
Rated 2 out of 5 by from Lots of money for little retrun I am a young person with only part-time jobs. I did not expect too much money back this year, but in the end, TurboTax charged me about half of the amount that I was getting back. There should be some kind of discount for low incomes.
Date published: 2023-02-21
Rated 3 out of 5 by from TurboTax Suggested Seemingly Unnecessary Upgrade I've used TurboTax for years. The interface is clear. The things I didn't like this year was: 1) It suggested that I upgrade to the small business version to get a better deduction, but just took the standard deduction anyway. The only way to undo that choice would have been to erase and re-enter all my data. 2) There was some kind of bug that caused the federal return to be rejects and they asked me to wait until it was fixed later in month. First time that ever happened.
Date published: 2023-02-21
Rated 5 out of 5 by from Very easy to use Simple to use and done pretty fast. I like that it fills in most everything for me. Since I am a past customer.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is Great!! My live expert at Turbo Tax, Kevin was very professional and was able to get me to finalize my return quickly and efficient. He was very pleasant and knowledgeable about the product.
Date published: 2023-02-21
Rated 3 out of 5 by from Gave TurboTax a low rating this year. I have used TurboTax since 2009 with no problems until this year. I had to buy TurboTax Deluxe two times before I could get the State return to load. Not sure if it was your TurboTax software or my old computer. I plan to replace my computer soon and will decide next year whether to use TurboTax again.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo tax was great and easy to use The program was simple and easy to use and walked me through each section of the program.
Date published: 2023-02-21
Rated 5 out of 5 by from so easy easy to read, help all thru the process. I have used Turbo Tax for several years. without any problems
Date published: 2023-02-21
Rated 4 out of 5 by from I like turbo tax It’s good and easy but gets more expensive every year
Date published: 2023-02-21
Rated 4 out of 5 by from turbo tax on line took a while, but through the process got live help when needed and questions were all answered.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 11516