TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Very Convenient! I used to file my taxes by paper/mail and this is much more convenient!
Date published: 2022-02-24
Rated 4 out of 5 by from Its good but I may try another next year There was software errors and I had to speak with a rep. I never had issues the previous years(5).
Date published: 2022-02-24
Rated 5 out of 5 by from I love Turbo Tax It was the easiest thing to do. With the guidance and easy paperwork this will be the Third year I filled my return all on my own.
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing turbo tax Very Easy and clear directions and easy to understand and follow
Date published: 2022-02-24
Rated 5 out of 5 by from excelent ms robin very great help lady very help full and very nice
Date published: 2022-02-24
Rated 5 out of 5 by from always do me right they check everything !! step by step quick and easy free
Date published: 2022-02-24
Rated 5 out of 5 by from Great Experience The Help function is especially good when facing new circumstances, i.e., retiring and managing multiple 1099s!
Date published: 2022-02-24
Rated 4 out of 5 by from Love the download document option especially W-2 Love the download document option especially W-2 which was new for me this year
Date published: 2022-02-24
Rated 3 out of 5 by from State sucks!!! Federal seems to be cautious in covering everything. this year, I noticed when going through state that you can deduct public school property taxes. It is there, but you kind of have to know it, or you will miss out. Saved about $350 on my dads taxes. That SHOULD be something they emphasize, not something you have to snoop for. Guessing I missed out on that for several years. Granted, when I paid to have my taxes done, they never used that either. But, it's there, so 1) my tax preparers sucked, and 2) Turbo tax isn't any better. If you claim to get the largest return, then make your software back it. YOU FAILED! Three stars is generous, but it allows me to get it done at least. Without the tax accountant fee, not too bad. But still, this should be something that it covers, not something you snoop into the blue text to learn more about. Sure Tax preparers might think about this, but for the Joe Shmoe, you are supposed to have it covered.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Fantastic Easy to use and simple to understand. If something isn't clear the explanations are short, sweet, and to the point.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11513
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very Convenient! I used to file my taxes by paper/mail and this is much more convenient!
Date published: 2022-02-24
Rated 4 out of 5 by from Its good but I may try another next year There was software errors and I had to speak with a rep. I never had issues the previous years(5).
Date published: 2022-02-24
Rated 5 out of 5 by from I love Turbo Tax It was the easiest thing to do. With the guidance and easy paperwork this will be the Third year I filled my return all on my own.
Date published: 2022-02-24
Rated 5 out of 5 by from Amazing turbo tax Very Easy and clear directions and easy to understand and follow
Date published: 2022-02-24
Rated 5 out of 5 by from excelent ms robin very great help lady very help full and very nice
Date published: 2022-02-24
Rated 5 out of 5 by from always do me right they check everything !! step by step quick and easy free
Date published: 2022-02-24
Rated 5 out of 5 by from Great Experience The Help function is especially good when facing new circumstances, i.e., retiring and managing multiple 1099s!
Date published: 2022-02-24
Rated 4 out of 5 by from Love the download document option especially W-2 Love the download document option especially W-2 which was new for me this year
Date published: 2022-02-24
Rated 3 out of 5 by from State sucks!!! Federal seems to be cautious in covering everything. this year, I noticed when going through state that you can deduct public school property taxes. It is there, but you kind of have to know it, or you will miss out. Saved about $350 on my dads taxes. That SHOULD be something they emphasize, not something you have to snoop for. Guessing I missed out on that for several years. Granted, when I paid to have my taxes done, they never used that either. But, it's there, so 1) my tax preparers sucked, and 2) Turbo tax isn't any better. If you claim to get the largest return, then make your software back it. YOU FAILED! Three stars is generous, but it allows me to get it done at least. Without the tax accountant fee, not too bad. But still, this should be something that it covers, not something you snoop into the blue text to learn more about. Sure Tax preparers might think about this, but for the Joe Shmoe, you are supposed to have it covered.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Fantastic Easy to use and simple to understand. If something isn't clear the explanations are short, sweet, and to the point.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 11513