TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is Awesome!!! I have been using turbo tax for nine years now and am very comfortable and happy with them. They always help me to get the best possible refund. I highly recommend their services to anyone who wants to file your own taxes. I have never been audited they really help you to not make mistake and inform you of the new tax laws.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax was amazing thank you engaged with two experts both were outstanding had beautiful energy
Date published: 2023-02-20
Rated 5 out of 5 by from Very helpful I talked to Tracy from turbotax live, she was friendly and helpful. we resolved the issue quickly.
Date published: 2023-02-20
Rated 5 out of 5 by from First Time Using Turbo Tax. Love it! Straightfoward options and setup on how you want to proceed with your tax return. My first time doing it online and it is easier than I thought. Highly recommend giving it a try online to save you time.
Date published: 2023-02-20
Rated 4 out of 5 by from Comprehensive Service Turbo Tax service was pretty easy to use, My one issue is I was charged $49.00 dollars to fie state tax. I don't recall ever having to pay that amount with previous services.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great The forms were easy to follow. I got stumped on one of the questions. I spoke with one of the experts and she was very helpful.
Date published: 2023-02-20
Rated 5 out of 5 by from I had help but it was awesome. Great. Helped me get through all the lines to fill out and questions I needed answered.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome sauces Very easy and great stuff. Would recommend every one to use it.
Date published: 2023-02-20
Rated 4 out of 5 by from Usually pretty good. 2022 Software glitch Did my joint 1040A (as I have for over 10 years with TurboTax) which included investment income, small business income, and IRA contributions. Software checked and told me everything was fine, so I e-filed. Return was rejected. When I came back to "fix" the errors, I was told it was a processing error with TurboTax's software and to wait until the next week to refile. If it was a known error, why did TT allow me to transmit my returns in the first place rather than just saying "There is a known issue with form XXxx. Please wait until 2/20 to submit.?" Kind of annoying. Hopefully they go through this time.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is simple and easy Ive been using Turbo Tax for years and have no compliants.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11511
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I have been using turbo tax for nine years now and am very comfortable and happy with them. They always help me to get the best possible refund. I highly recommend their services to anyone who wants to file your own taxes. I have never been audited they really help you to not make mistake and inform you of the new tax laws.
Date published: 2023-02-20
Rated 5 out of 5 by from turbo tax was amazing thank you engaged with two experts both were outstanding had beautiful energy
Date published: 2023-02-20
Rated 5 out of 5 by from Very helpful I talked to Tracy from turbotax live, she was friendly and helpful. we resolved the issue quickly.
Date published: 2023-02-20
Rated 5 out of 5 by from First Time Using Turbo Tax. Love it! Straightfoward options and setup on how you want to proceed with your tax return. My first time doing it online and it is easier than I thought. Highly recommend giving it a try online to save you time.
Date published: 2023-02-20
Rated 4 out of 5 by from Comprehensive Service Turbo Tax service was pretty easy to use, My one issue is I was charged $49.00 dollars to fie state tax. I don't recall ever having to pay that amount with previous services.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is great The forms were easy to follow. I got stumped on one of the questions. I spoke with one of the experts and she was very helpful.
Date published: 2023-02-20
Rated 5 out of 5 by from I had help but it was awesome. Great. Helped me get through all the lines to fill out and questions I needed answered.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome sauces Very easy and great stuff. Would recommend every one to use it.
Date published: 2023-02-20
Rated 4 out of 5 by from Usually pretty good. 2022 Software glitch Did my joint 1040A (as I have for over 10 years with TurboTax) which included investment income, small business income, and IRA contributions. Software checked and told me everything was fine, so I e-filed. Return was rejected. When I came back to "fix" the errors, I was told it was a processing error with TurboTax's software and to wait until the next week to refile. If it was a known error, why did TT allow me to transmit my returns in the first place rather than just saying "There is a known issue with form XXxx. Please wait until 2/20 to submit.?" Kind of annoying. Hopefully they go through this time.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is simple and easy Ive been using Turbo Tax for years and have no compliants.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 11511