TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Apparent software glitches Generally good product as usual but during review process had to reenter information on a couple of income forms and delete a "ghost" income form that was not used this year. Not as user friendly as it has been in the past.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome!! I was having trouble preparing my taxes using the Turbo Tax Online Free Edition, I ran into a problem where my 2020 taxes was rejected by the IRS, I was stump on how to correct or even figure out where the problem lies, so I contact the Help section on my Turbo Tax Online Free Edition and the customer service operator was so very helpful in answering and fixing the era that I encounter. I was able to complete my 2020 tax form.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is Fantastic I have used TurboTax for twenty years. They solved my tax problems and accurate.
Date published: 2021-02-25
Rated 5 out of 5 by from turbotax if fast! i had a few issues with my return and called the number i was provided and spoke with a man named Raymond I believe. he helped me with the issues and i was able to file today!! thank you Raymond!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Love it ! I dont know what i would do with turbo tax ! I Love it !
Date published: 2021-02-25
Rated 5 out of 5 by from awesome very informative and helped out a lot.Will use again and look forward to doing so
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax and Acorns I used Turbo Tax to file my taxes. Acorns sent me a PDF tax document of like 12 pages and I was concerned about having to key that in, but with Turbo Tax, I was able to link My Acorns document to my return and it prefilled all the important forms and even helped me with credits I didn't know about.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax professional This is the first time doing my taxes myself very self explain the customer service is great and helpful definitely will keep Turbo tax and keep doing my taxes with them excellent service.
Date published: 2021-02-25
Rated 1 out of 5 by from Horrible Have now attempted to file my taxes 3 times. Couldn’t be more disappointed.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and helpful!! The live service is great and its easy to do yourself. Beats paying three times the amount for something that you can do!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11510
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Apparent software glitches Generally good product as usual but during review process had to reenter information on a couple of income forms and delete a "ghost" income form that was not used this year. Not as user friendly as it has been in the past.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome!! I was having trouble preparing my taxes using the Turbo Tax Online Free Edition, I ran into a problem where my 2020 taxes was rejected by the IRS, I was stump on how to correct or even figure out where the problem lies, so I contact the Help section on my Turbo Tax Online Free Edition and the customer service operator was so very helpful in answering and fixing the era that I encounter. I was able to complete my 2020 tax form.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is Fantastic I have used TurboTax for twenty years. They solved my tax problems and accurate.
Date published: 2021-02-25
Rated 5 out of 5 by from turbotax if fast! i had a few issues with my return and called the number i was provided and spoke with a man named Raymond I believe. he helped me with the issues and i was able to file today!! thank you Raymond!!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Love it ! I dont know what i would do with turbo tax ! I Love it !
Date published: 2021-02-25
Rated 5 out of 5 by from awesome very informative and helped out a lot.Will use again and look forward to doing so
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax and Acorns I used Turbo Tax to file my taxes. Acorns sent me a PDF tax document of like 12 pages and I was concerned about having to key that in, but with Turbo Tax, I was able to link My Acorns document to my return and it prefilled all the important forms and even helped me with credits I didn't know about.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax professional This is the first time doing my taxes myself very self explain the customer service is great and helpful definitely will keep Turbo tax and keep doing my taxes with them excellent service.
Date published: 2021-02-25
Rated 1 out of 5 by from Horrible Have now attempted to file my taxes 3 times. Couldn’t be more disappointed.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome and helpful!! The live service is great and its easy to do yourself. Beats paying three times the amount for something that you can do!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 11510