TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Damcar from
Not so good this year
Some features did not work as good this year so it was very frustrating trying to proceed through the steps. Said it could not find last years return so I had to fill in boxes it should have had but it did have most of my info. It also said I did not file electronically last year but I did. And no discount on fee this year either. Was very time consuming this year. Now as I am trying to submit this review it wont let me saying I have ad blockers preventing the post. No active ad blockers at this time. Maybe if I rated it better it would post? I gave it a "Fair" rating but will try a higher rating and see if that will let it post.
Date published: 2022-04-05
Rated 5 out of 5 by
Kev30111658 from
Turbo tax is awesome
Did my taxes with turbo tax for the first time. It was the easiest experience with taxes I've ever had.
Date published: 2022-04-05
Rated 5 out of 5 by
Gerry S from
Turbo Tax is Great!
I have been using Turbo Tax for years and it is simple to use even for the novice. I would like to see more available tax experts to help with the more complicated tax issues. I did meet on line with one who was extremely helpful. However the second time I requested assistance there was no one available to help.
Date published: 2022-04-05
Rated 5 out of 5 by
L Hayes from
excellent
Junjun was fantastic and very thorough. I really learned a few new things for next year
Date published: 2022-04-05
Rated 5 out of 5 by
Gigidemz11 from
It was great
They are very helpful it was easy fast and simple definitely worth it and was an awesome experience
Date published: 2022-04-05
Rated 4 out of 5 by
hi10 from
awesome
they charging now to use the service still free so
Date published: 2022-04-05
Rated 5 out of 5 by
Nateees from
Super Easy, using them for years.
Always straight forward and quick. Used them for so long.
Date published: 2022-04-05
Rated 3 out of 5 by
Notpoughkeepsie from
Tax plan not necessary
I took max plan but didn’t need it was told I hAdd to take it
Date published: 2022-04-05
Rated 4 out of 5 by
Ruth476398 from
Turbo Tax - Federal is Great - State is ok
It's quick & easy. I've never been a fan of the State Forms as there is little to no instructions to really guide one through those, but I keep paying the extra for the convenience of the numbers transfer from the Federal return. Your program has a small inconsistency at the end when one is saving pdf copies of K1s: when one saves pdf copies of the returns, I'm provided with a much different (and better) system browse capability. This is an odd inconsistency -- different development team?
Date published: 2022-04-05
Rated 5 out of 5 by
PaulC1965 from
Turbo Tax Makes Tax Returns Fun
This is my 9th year with Turbo Tax. Very fast and straightforward.
All TurboTax® Offerings Reviews - Page 11506
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Damcar from
Not so good this year
Some features did not work as good this year so it was very frustrating trying to proceed through the steps. Said it could not find last years return so I had to fill in boxes it should have had but it did have most of my info. It also said I did not file electronically last year but I did. And no discount on fee this year either. Was very time consuming this year. Now as I am trying to submit this review it wont let me saying I have ad blockers preventing the post. No active ad blockers at this time. Maybe if I rated it better it would post? I gave it a "Fair" rating but will try a higher rating and see if that will let it post.
Date published: 2022-04-05
Rated 5 out of 5 by
Kev30111658 from
Turbo tax is awesome
Did my taxes with turbo tax for the first time. It was the easiest experience with taxes I've ever had.
Date published: 2022-04-05
Rated 5 out of 5 by
Gerry S from
Turbo Tax is Great!
I have been using Turbo Tax for years and it is simple to use even for the novice. I would like to see more available tax experts to help with the more complicated tax issues. I did meet on line with one who was extremely helpful. However the second time I requested assistance there was no one available to help.
Date published: 2022-04-05
Rated 5 out of 5 by
L Hayes from
excellent
Junjun was fantastic and very thorough. I really learned a few new things for next year
Date published: 2022-04-05
Rated 5 out of 5 by
Gigidemz11 from
It was great
They are very helpful it was easy fast and simple definitely worth it and was an awesome experience
Date published: 2022-04-05
Rated 4 out of 5 by
hi10 from
awesome
they charging now to use the service still free so
Date published: 2022-04-05
Rated 5 out of 5 by
Nateees from
Super Easy, using them for years.
Always straight forward and quick. Used them for so long.
Date published: 2022-04-05
Rated 3 out of 5 by
Notpoughkeepsie from
Tax plan not necessary
I took max plan but didn’t need it was told I hAdd to take it
Date published: 2022-04-05
Rated 4 out of 5 by
Ruth476398 from
Turbo Tax - Federal is Great - State is ok
It's quick & easy. I've never been a fan of the State Forms as there is little to no instructions to really guide one through those, but I keep paying the extra for the convenience of the numbers transfer from the Federal return. Your program has a small inconsistency at the end when one is saving pdf copies of K1s: when one saves pdf copies of the returns, I'm provided with a much different (and better) system browse capability. This is an odd inconsistency -- different development team?
Date published: 2022-04-05
Rated 5 out of 5 by
PaulC1965 from
Turbo Tax Makes Tax Returns Fun
This is my 9th year with Turbo Tax. Very fast and straightforward.
All TurboTax® Offerings Reviews - Page 11506
Date published: 2022-04-05