TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not so good this year Some features did not work as good this year so it was very frustrating trying to proceed through the steps. Said it could not find last years return so I had to fill in boxes it should have had but it did have most of my info. It also said I did not file electronically last year but I did. And no discount on fee this year either. Was very time consuming this year. Now as I am trying to submit this review it wont let me saying I have ad blockers preventing the post. No active ad blockers at this time. Maybe if I rated it better it would post? I gave it a "Fair" rating but will try a higher rating and see if that will let it post.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax is awesome Did my taxes with turbo tax for the first time. It was the easiest experience with taxes I've ever had.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Great! I have been using Turbo Tax for years and it is simple to use even for the novice. I would like to see more available tax experts to help with the more complicated tax issues. I did meet on line with one who was extremely helpful. However the second time I requested assistance there was no one available to help.
Date published: 2022-04-05
Rated 5 out of 5 by from excellent Junjun was fantastic and very thorough. I really learned a few new things for next year
Date published: 2022-04-05
Rated 5 out of 5 by from It was great They are very helpful it was easy fast and simple definitely worth it and was an awesome experience
Date published: 2022-04-05
Rated 4 out of 5 by from awesome they charging now to use the service still free so
Date published: 2022-04-05
Rated 5 out of 5 by from Super Easy, using them for years. Always straight forward and quick. Used them for so long.
Date published: 2022-04-05
Rated 3 out of 5 by from Tax plan not necessary I took max plan but didn’t need it was told I hAdd to take it
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax - Federal is Great - State is ok It's quick & easy. I've never been a fan of the State Forms as there is little to no instructions to really guide one through those, but I keep paying the extra for the convenience of the numbers transfer from the Federal return. Your program has a small inconsistency at the end when one is saving pdf copies of K1s: when one saves pdf copies of the returns, I'm provided with a much different (and better) system browse capability. This is an odd inconsistency -- different development team?
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax Makes Tax Returns Fun This is my 9th year with Turbo Tax. Very fast and straightforward.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 11506
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not so good this year Some features did not work as good this year so it was very frustrating trying to proceed through the steps. Said it could not find last years return so I had to fill in boxes it should have had but it did have most of my info. It also said I did not file electronically last year but I did. And no discount on fee this year either. Was very time consuming this year. Now as I am trying to submit this review it wont let me saying I have ad blockers preventing the post. No active ad blockers at this time. Maybe if I rated it better it would post? I gave it a "Fair" rating but will try a higher rating and see if that will let it post.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo tax is awesome Did my taxes with turbo tax for the first time. It was the easiest experience with taxes I've ever had.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Great! I have been using Turbo Tax for years and it is simple to use even for the novice. I would like to see more available tax experts to help with the more complicated tax issues. I did meet on line with one who was extremely helpful. However the second time I requested assistance there was no one available to help.
Date published: 2022-04-05
Rated 5 out of 5 by from excellent Junjun was fantastic and very thorough. I really learned a few new things for next year
Date published: 2022-04-05
Rated 5 out of 5 by from It was great They are very helpful it was easy fast and simple definitely worth it and was an awesome experience
Date published: 2022-04-05
Rated 4 out of 5 by from awesome they charging now to use the service still free so
Date published: 2022-04-05
Rated 5 out of 5 by from Super Easy, using them for years. Always straight forward and quick. Used them for so long.
Date published: 2022-04-05
Rated 3 out of 5 by from Tax plan not necessary I took max plan but didn’t need it was told I hAdd to take it
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo Tax - Federal is Great - State is ok It's quick & easy. I've never been a fan of the State Forms as there is little to no instructions to really guide one through those, but I keep paying the extra for the convenience of the numbers transfer from the Federal return. Your program has a small inconsistency at the end when one is saving pdf copies of K1s: when one saves pdf copies of the returns, I'm provided with a much different (and better) system browse capability. This is an odd inconsistency -- different development team?
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax Makes Tax Returns Fun This is my 9th year with Turbo Tax. Very fast and straightforward.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 11506