TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from User friendly Easy to use DYI software. I started using it because I had an issue one year and the person who did my taxes was of no use. Since then, I've been doing my taxes myself via TurboTax and to say that I'm pleased is an understatement. It may be a bit pricy, but it's worth it.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is great I like turbo tax cause it's quick and easy , and you could learn alot from it.
Date published: 2021-02-26
Rated 5 out of 5 by from 8 Years and No Problems Thus Far Minus a minor mishap, the transaction went as smooth as it has been for the past 8 years. I even managed to get help from a CPA without then charging me extra money just to get the help. They also reassured me that I would not be penalized for deciding not to use the Retirement Savings Credit that the system kept trying to glitch into making me pay 120 to file my taxes because I qualify for Free File
Date published: 2021-02-26
Rated 5 out of 5 by from easy even for a dummy like me very easy to follow and understand prompts helped a lot
Date published: 2021-02-26
Rated 1 out of 5 by from Took forever to add forms My last year using turbotax., the forms are always added late.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is easy to understand It was self explanitory and very easy to utilize. I recommend this service to everyone
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use This program is easy to understand and follow. I would highly recommend this program to anyone who dose there own taxes.
Date published: 2021-02-26
Rated 4 out of 5 by from Good experience Good user interface. Good instructions were easy to follow.
Date published: 2021-02-26
Rated 2 out of 5 by from Disappointed with 2020 App & Live Advisor The 2020 application had a continual error for weeks regarding IRS Form 2210. It said I needed this form, which it never should have done, but the Form didn't exist in TurboTax. Couldn't file - TurboTax wouldn't let me. Spoke with a Live Advisor. He knew nothing and went down various irrelevant paths. Total waste of time! TurboTax finally did another update on Feb 26, 2021 to fix their Form 2210 error. Final result is that Form 2210 is NOT required (which is correct) and I was able to electronically file federal and state taxes. I've used TurboTax for many years and this is the first time I've had a significant problem like this. Very frustrating! I hope it never happens again.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo Tax is so easy and fast!!! I logged in and it knew everything from the year before I didn't have to change anything, and it was so easy to file, with all the explanations they give you and really help you out if you have questions
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from User friendly Easy to use DYI software. I started using it because I had an issue one year and the person who did my taxes was of no use. Since then, I've been doing my taxes myself via TurboTax and to say that I'm pleased is an understatement. It may be a bit pricy, but it's worth it.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is great I like turbo tax cause it's quick and easy , and you could learn alot from it.
Date published: 2021-02-26
Rated 5 out of 5 by from 8 Years and No Problems Thus Far Minus a minor mishap, the transaction went as smooth as it has been for the past 8 years. I even managed to get help from a CPA without then charging me extra money just to get the help. They also reassured me that I would not be penalized for deciding not to use the Retirement Savings Credit that the system kept trying to glitch into making me pay 120 to file my taxes because I qualify for Free File
Date published: 2021-02-26
Rated 5 out of 5 by from easy even for a dummy like me very easy to follow and understand prompts helped a lot
Date published: 2021-02-26
Rated 1 out of 5 by from Took forever to add forms My last year using turbotax., the forms are always added late.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is easy to understand It was self explanitory and very easy to utilize. I recommend this service to everyone
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use This program is easy to understand and follow. I would highly recommend this program to anyone who dose there own taxes.
Date published: 2021-02-26
Rated 4 out of 5 by from Good experience Good user interface. Good instructions were easy to follow.
Date published: 2021-02-26
Rated 2 out of 5 by from Disappointed with 2020 App & Live Advisor The 2020 application had a continual error for weeks regarding IRS Form 2210. It said I needed this form, which it never should have done, but the Form didn't exist in TurboTax. Couldn't file - TurboTax wouldn't let me. Spoke with a Live Advisor. He knew nothing and went down various irrelevant paths. Total waste of time! TurboTax finally did another update on Feb 26, 2021 to fix their Form 2210 error. Final result is that Form 2210 is NOT required (which is correct) and I was able to electronically file federal and state taxes. I've used TurboTax for many years and this is the first time I've had a significant problem like this. Very frustrating! I hope it never happens again.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo Tax is so easy and fast!!! I logged in and it knew everything from the year before I didn't have to change anything, and it was so easy to file, with all the explanations they give you and really help you out if you have questions
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 11502