TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Missed a question The process was very good as experienced in past years. However, you missed asking me for my IP Pin, I had to do this manually!
Date published: 2021-05-15
Rated 5 out of 5 by from Best way to file your taxes I was amazed to see the detailed questions from TurboTax to extract from me every eligible deductions can apply to my tax, they are very professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Solid as Always Easy to use, great help database. Also used the live consultant. They were on the phone in 5 minutes and verified my actions quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax was Very Easy to Use I continue to use TurboTax after more than decade of using it each year because it is easy to use and I find it very informative when I have questions.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is NOTHING without an expert to talk to It was a nightmare working with TurboTax without having access to an expert over the phone.
Date published: 2021-05-15
Rated 1 out of 5 by from Took too long and lack of response It took 7 days to do a service that takes couple hours in person, I asked direct questions why it was taking too long and it took 4 days for the agent to reply, I payed more cuz I have a newborn from 2020 just to make sure all the credits applied for my daughter in 2020 since she was not included in my 2019 taxes, ended up paying more for a lesser service, very very disappointed, and this is not a made up review, maybe it was my bad luck with a bad service but I would not recommend nor will be paying for this service next year
Date published: 2021-05-15
Rated 5 out of 5 by from Excelent and Getting Better I had to file and amended return because a corrected 1099 after I filed; TurboTax made it easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax nice good cool awesome very nice good recommend yes
Date published: 2021-05-15
Rated 2 out of 5 by from frustrted Tried to signup for Turbo Tax Advantage and the wording for the email received was not clear.
Date published: 2021-05-15
Rated 5 out of 5 by from thumbs up simple and fast, walked me through everything in short order
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Missed a question The process was very good as experienced in past years. However, you missed asking me for my IP Pin, I had to do this manually!
Date published: 2021-05-15
Rated 5 out of 5 by from Best way to file your taxes I was amazed to see the detailed questions from TurboTax to extract from me every eligible deductions can apply to my tax, they are very professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Solid as Always Easy to use, great help database. Also used the live consultant. They were on the phone in 5 minutes and verified my actions quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax was Very Easy to Use I continue to use TurboTax after more than decade of using it each year because it is easy to use and I find it very informative when I have questions.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is NOTHING without an expert to talk to It was a nightmare working with TurboTax without having access to an expert over the phone.
Date published: 2021-05-15
Rated 1 out of 5 by from Took too long and lack of response It took 7 days to do a service that takes couple hours in person, I asked direct questions why it was taking too long and it took 4 days for the agent to reply, I payed more cuz I have a newborn from 2020 just to make sure all the credits applied for my daughter in 2020 since she was not included in my 2019 taxes, ended up paying more for a lesser service, very very disappointed, and this is not a made up review, maybe it was my bad luck with a bad service but I would not recommend nor will be paying for this service next year
Date published: 2021-05-15
Rated 5 out of 5 by from Excelent and Getting Better I had to file and amended return because a corrected 1099 after I filed; TurboTax made it easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax nice good cool awesome very nice good recommend yes
Date published: 2021-05-15
Rated 2 out of 5 by from frustrted Tried to signup for Turbo Tax Advantage and the wording for the email received was not clear.
Date published: 2021-05-15
Rated 5 out of 5 by from thumbs up simple and fast, walked me through everything in short order
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1151